Andrew Mason's dashboard

Andrew Mason replied on January 24, 2009 16:17 to the idea "We would like to promote an event (Feb. 21)" in Groupon:

Hey Julie - why don't you email me at [andrew at the point dot com] and we'll see what can be done? Thanks!

Andrew

Andrew Mason replied on January 23, 2009 20:40 to the praise "Double Groupon" in Groupon:

Awesome, Katy - enjoy an entertaining evening AT AN AMAZING DISCOUNT PRICE!!1

Andrew Mason set one of Andrew Mason's replies as an official response to "Have not received coupons" in Groupon

Andrew Mason replied on January 21, 2009 17:34 to the problem "Have not received coupons" in Groupon:

Hey Ken!

We sent them out on Monday @ 1:35pm - maybe check your junk mail? Try putting groupon@thepoint.com in your address book to make sure it comes through. We're sending it again right now... post back here if you don't get it. :)

- Andrew

Andrew Mason replied on January 20, 2009 23:09 to the idea "Windy City Rollers ROCK!" in Groupon:

Cool, thanks for the suggestion!

When does the new season start up? Or has it already?

Andrew Mason asked a question in MailChimp on January 20, 2009 06:40:

Starting a transactional email campaign on an existing list

Hi,

I'd like to set up a transactional email campaign for welcoming new members to my list, as described here: http://www.mailchimp.com/blog/transac...

Reading the problem, I foresee a problem with step 4.2:

> 4.2 Call campaignSendNow() to send to everyone who has not received this before

The problem is, my list already has 5,000 old subscribers that I don't want to receive this welcome email.

How can I make sure my "welcome" email campaign will only be sent to new subscribers?

Thanks!

Andrew

Andrew Mason shared an idea in MailChimp on January 19, 2009 19:44:

"Opens over time" report

Would be nice to see a report showing how many people are opening my email over a time (to the hour or the minute)

Andrew Mason replied on January 19, 2009 18:13 to the question "More detailed AIM reporting?" in MailChimp:

Thanks!

Andrew Mason replied on January 19, 2009 18:05 to the question "More detailed AIM reporting?" in MailChimp:

"more often" -

Here's a cool segmenting option:

Send to the [x = top/bottom] [y = 10]% of my list as ranked by [z = open rate/click rate/other things]

or, send to anyone who opens more than [x = 25]% of the emails I send.

I don't really need any fancy AIM reports from you... just give me the data in a spreadsheet and I'll build my own. I think that's the best place to start, for what it's worth, since everyone is going to want a different view of their data.

Andrew Mason set one of Andrew Mason's replies as an official response to "Have not received my gift certificates" in Groupon

Andrew Mason replied on January 19, 2009 17:57 to the problem "Have not received my gift certificates" in Groupon:

Hey Carla,

Per your suggestion, we are now highlighting the "fine print" more prominently on each Groupon. Check it out:

andrewmason replied on January 19, 2009 16:25 to the question "Kobe beef" in Groupon:

It was successful! You'll be getting your Groupon coupon in the next hour or so...

Yours truly, Andrew

andrewmason asked a question in MailChimp on January 19, 2009 05:45:

More detailed AIM reporting?

Is it possible to get more detailed AIM reporting - e.g. if I want to see or segment my list based on people who open the email more often? Or if I want to look at a specific user and see which emails they opened?

andrewmason started following the idea "Some places I'd love to see on Groupon" in Groupon.

andrewmason reported a problem in Yammer on January 12, 2009 17:26:

Can't close my account

How do I close my account?

andrewmason replied on January 11, 2009 00:32 to the problem "Have not received my gift certificates" in Groupon:

Hey Carla - sorry about the delay!

For Groupons that run over the weekend, we don't process the entire batch until the deal is closed, on Monday morning. The reason for this is that we need to send the vendor a single, comprehensive list of everyone who has purchased a Groupon.

Sorry about the confusion caused by the email that states 24 hours - that's our fault and we'll fix it immediately.

We'll send you the Groupon first thing Monday morning. Let me know if you have other questions!

A comment on the idea "Markdown support" in Next Update:

Cool - well it looks great - I'll definitely be keeping an eye on it as it develops! – andrewmason, on January 09, 2009 04:17

andrewmason replied on January 09, 2009 03:36 to the idea "Markdown support" in Next Update:

Thanks for your response, Garrett.

Regarding your response to Robby's skitch idea, not all people upload Skitch to the skitch server - I upload it to my own domain, so the url is indistinguishable from other image urls.

Two questions..

1. Why not just make markup languages (Markdown, Textile, restricted html) a setting that is disabled by default?

2. I'm curious if you've actually seen/read evidence that a markup language like Markdown interferes with less-technical users? I'd think that if it's too technical for someone, they could just not use it. There are very few situations where Markdown syntax overlaps with normal writing in a way that would generate unexpected and confusing results.

Easy/quick screenshot uploads are the key feature for a bugtracking system, in my opinion. It's why we use FogBugz, even though we hate almost everything else about it.

andrewmason shared an idea in Next Update on January 08, 2009 18:26:

Markdown support

Other than email integration, Markdown is the other thing I'd need to buy Sifter.

I capture screenshots using Skitch, and upload them to another server - I just want an easy way to display that uploaded image, rather than uploading images using the web interface.

Thanks!

A comment on the idea "Let me take pictures!" in Connected Flow:

> there should be an option to NOT send the photo to the Library as well

I agree. After you take the photo, on the screen where you're entering its title/description/tags, have a checkbox that reads:
[x] Save to my Camera Roll

or something like that. If I uncheck that box, it deletes the photo from the camera roll after successful upload. – andrewmason, on July 15, 2008 15:08