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A comment on the problem "TOM TOM refuses to repair their products not under warranty" in Tom Tom:

Your response is pathetic!
I have a unit that I registered online, and is less than one year old, and TomTom WILL NOT HONOR THE WARANTEE, because I can no longer produce the paper receipt.
It seems as if your company has no interest, or intention to support it's product. – Andy, on April 08, 2009 04:30
Andy replied on April 08, 2009 04:27 to the problem "TOM TOM refuses to repair their products not under warranty" in Tom Tom:

My TomTom WAS purchased from an authorized reseller, and I REGISTERED THE UNIT FOR THE WARRANTEE on the TomTom website.

Even though I registered the product, and it's less than 1 year old (two year warrantee) they refuse to honor the warantee because I cannot produce the original receipt!

I will never buy another TomTom!

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Andy started following the problem "TOM TOM refuses to repair their products not under warranty" in Tom Tom.