annoyedwithsprint's dashboard

A comment on the problem "can't verify my sprint phone" in Twitter:

there is somthing wird about my phone it still working but but you cant do anything like somone disconected my acount or deleated it – hopey, on August 27, 2008 01:22

Eridanus replied on August 13, 2008 17:53 to the problem "can't verify my sprint phone" in Twitter:

It appears that Sprint blocks some US short numbers by default, including Twitter's 40404 SMS text message number.

However, not all Sprint representatives are aware of this!

In another thread, various Sprint customers persuaded Sprint to unblock 40404.

In that rather long thread, this post might be the quickest route to a solution.

Anthony replied on August 13, 2008 04:41 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

First of all, who made me a cupcake..... :-( Just remembered, I have 3rd party texting blocked on my phone. Maybe that is why I can't verify my phone. I am not going to turn it off, so I guess I can't use this service. Please let me know if that could be the reason.

Anthony started following the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter.

A comment on the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

Wow, that's great! 8-) – mdy, on August 10, 2008 08:18

Grant replied on August 09, 2008 14:35 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

thank you for this info. i have been very frustrated the past 3 weeks because of twitter not working all of a sudden. one call to sprint and all was fixed!

A comment on the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

well, there we go! Now my phone verifies. :) – Kris, on August 02, 2008 20:37

Kris replied on August 02, 2008 20:31 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

I had the exact same problem. I contacted customer service through the online chat and of course at first the customer service rep seemed to not believe my problem. Then I think she talked to tech support because she later said she saw that google is blocked. Go figure. I told her if she saw twitter there to unblock it as well. I didn't really get a strong confirmation either way so I guess if I can't do it by the end of the day, I will call tech support.

Why does Sprint think it's such a bright idea to block shortcodes anyway without giving the user a way to unblock specific codes?

otherdeb started following the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter.

boyforpele13 replied on July 30, 2008 05:30 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

I contacted Sprint via their Chat as suggested above. They advised me that short codes were indeed activated. (I realized that I have no trouble texting ChaCha at 242242.) She then suggested that the company might be blocked specifically, which is exactly what the problem was. All is working well for me now. (Palm Centro also)

boyforpele13 started following the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter.

A comment on the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

Did you go directly to tech support? Regular agents aren't too smart and don't always understand the language. – KateVS, on July 28, 2008 14:33

A comment on the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

Congrats! And thanks for sharing that chat link. I hope it works for other people too. – mdy, on July 28, 2008 12:27

bananza replied on July 28, 2008 12:05 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

I finally got short codes to work! I had success when I used Sprint's online chat feature. I asked her to activate short codes, specifically 40404. She had me hold a moment. She came back and asked me if it worked. I had her wait while I sent the verification code again and lo and behold -- it finally works! Link to Sprint Chat: http://www.sprint.com/landings/chat/?...

hockeyczarina started following the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter.

Allie replied on July 27, 2008 23:07 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

Yeah. I'm on the phone with Sprint and she can't verify my "Account Questions". How many times do I have to say it? "Can you spell that?" Ok, and she says that my short codes aren't blocked either. Then she says, "Well they use the Internet, does your Internet work?" "Yes, my internet works." "Do you mean email addresses?" "No. Short text numbers. Like for Google. Or Twitter. Or my radio station." "Oh. Did they ever work?" "No." "Oh. Ok. Well. Um. Are you on that phone?" "Yes." "Ok, turn it off and then back on in about 45 seconds." But I thought I heard her mutter something about "Premium Services" that makes me a little leery. Hmmmmm. I have a Centro, btw, and have been on Sprint for pretty much eternity.

KateVS replied on July 27, 2008 20:40 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

I have Sprint's Sanyo Katana. I couldn't verify it. I called tech support like these guys said to do, and sure enough, all is good in the hood... finally.

Coffee News replied on July 23, 2008 02:31 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

Called Sprint Tech support - Indeed all short codes were being blocked, Unblocked 40404 and worked fine after that... 20 minutes later.

bananza replied on July 22, 2008 18:28 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

I have the same problem. Worked fine on my Sprint Treo650 but my Centro won't work. Called and asked them to enable short codes twice. Still nothing. Downloaded MoTwit but it would be nice to have 40404 updates.

Missy W replied on July 21, 2008 18:04 to the problem "Can't verify my Sprint Palm Centro - Sprint sucks!" in Twitter:

Dan, don't give up just because the first person from Sprint says it's not blocked. I think only the real tech support people know what is and isn't blocked. The first people who answered in my case told me nothing was blocked, and that was incorrect.