Armand's dashboard

Armand replied on November 02, 2009 15:47 to the idea "no adblock plus support" in Radical Software Ltd:

Why is AdBlock not compatible if it is off the same Mozilla/Firefox platform?

Armand started following the idea "no adblock plus support" in Radical Software Ltd.

Armand replied on October 29, 2009 18:56 to the problem "Can send money, cannot upload files" in Grooveshark:

"unless you provide EMG with a counter notification of your right to upload such User Content in compliance with our Copyright Policy..."

Impossible, since I was never notified.
We dancing around that issue.

Sure, they have a right...and Grooveshark knew people were uploading copyrighted material. How else did they obtain their library?
We're the owner ripping all the CD's themselves?

I'll summarize by saying: It is widely accepted practice and barely contestable to issue a warning before disabling user accounts or ban them.

Armand replied on October 29, 2009 16:30 to the problem "Can send money, cannot upload files" in Grooveshark:

"As far as the email, Grooveshark cannot check your inbox to see whether or not you received the email. They DO in fact send out emails but there is no programming method for them to check to see if the message was received by the user's mail service. Billions of emails are sent per day and thousands are lost either by the host or the mailer and yours might have just been one of them. Or Grooveshark could have had a bug and yours was never sent but there is no way for them to check at this point, unless they keep a log of all emails sent, which I doubt. "

On the first part, I was not suggesting they check my email, I have done that already and it did not arrive. My point/question was to ask if they can check/show that a warning notification was actually ever checked.
All email sent contains a header that shows date and time.

That was my point.
And if you are right that there was a bug that did not send it out, who's fault is that?
And does that change the outcome?

This is still far off the point that they enabled this, and even encouraged it by promoting 'play anysong, just type the artist or song'.

They penalized me for doing exactly what they encouraged and hid behind a legal clause.

Can there be any debating this?

Armand replied on October 29, 2009 15:21 to the problem "Can send money, cannot upload files" in Grooveshark:

The thing here is that I did not get any email.
My account name at Grooveshark is 'xlerate'.
The burden of proof is not upon me to dig through my spam box for an email and come up empty handed.. I would like to see the header on any email sent to the email address associated with my account.

AND... another issue that bugs me is that Grooveshark has their developer here boxmonkey to answer questions and then his escape from every EULA questions is that he is a developer and doesn't know.

That's it?
Send someone in with a company shirt on and just fumble with support?

How are they protecting me from myself?

WHY IS THERE NO WARNING LIKE YOUTUBE, VIMEO OR DAILYMOTION...

Stating, hey you uploaded something that we want, we like but can get in trouble for so please dont do it again or we will have to ban you'.

That would be fair...
I got nothing....

Armand replied on October 29, 2009 05:34 to the question "Upload Canceled... I know...Personal Karaoke mp3's only." in Grooveshark:

monekybox...

1. This is not answered because of what you say should have happened.
2. This email never arrived in my email inbox, spambox or monkeybox.
3. If this email did arrive, was it a warning saying 'dont do again or else' or did it just inform me of what Grooveshark was going to do regardless?

4. 'Should have' is not acceptable. It did not.

I have been using, helping build the music library of Grooveshark, promoting, and happily recommending this service since it came online...when there was very little content.

And now... this is the treatment the people who started with Grooveshark get?
No warning...

Armand replied on October 29, 2009 05:28 to the problem "Can send money, cannot upload files" in Grooveshark:

Hmm.
I uploaded songs as recently as 2 days ago.
I have checked my gmail account and there is nothing in the inbox or junkmail from Grooveshark.
Can you tell me what this email would have said?

Did it give an initial warning?
Or just inform a user that Grooveshark is disabling their ability to upload?
Youtube, Vimeo, Dailymotion will all send you an email with the video/song in question and the course of action and reminder of policy.

NONE
SUCH
EMAIL
HERE.

Just an immediate kick....without warning.
So glad I did not pay you guys like VIP Allen who is in same situation.

So Grooveshark builds the machine that accepts all copyrighted music, lays low until exposure from buzz, happily enables and encourages uploading of songs (95% which are copyrighted) and when someone points the finger at Grooveshark, they come after the users and penalize us as if we caused the crime.

Right now, Grooveshark should remove all copyrighted material until given explicit permission to use said songs.

They are doing the reverse, allowing all content, waiting to be called on it, when it happens, they either strike a deal with label or say we'll fix it and ban the users from uploading.

Armand asked a question in Grooveshark on October 29, 2009 04:41:

Upload Canceled... I know...Personal Karaoke mp3's only.

I received no warning.
I received no email.
I received no error message during upload stating it was copyrighted.

In fact... Grooveshark still has all of my music (said copyrighted music).
Every other service informs you when a breach of their EULA has occurred and also tells you what file caused it.

Grooveshark = not so much... just blanket banning users abilities, with no warning or explanation.

Armand replied on October 29, 2009 04:37 to the question "Can't upload new somgs due to copyright infringment" in Grooveshark:

I received no warning.
I received no email.
I received no error message during upload stating it was copyrighted.

In fact... Grooveshark still has all of my music (said copyrighted music).
Every other service informs you when a breach of their EULA has occurred and also tells you what file caused it.

Grooveshark = not so much... just blanket banning users abilities, with no warning or explanation.

Armand started following the question "Can't upload new somgs due to copyright infringment" in Grooveshark.

Armand replied on October 29, 2009 04:34 to the question "can ́t upload tunes with Grooveshark anymore??" in Grooveshark:

Can you help me with this error?
What did I do wrong?
I uploaded music.
Was I supposed to just upload my own karaoke mp3's?
Cause it seems that I think ALL of Grooveshark's content is copyrighted.

I received no warning.
I received no email.
I received no error message during upload stating it was copyrighted.

In fact... Grooveshark still has all of my music (said copyrighted music).
Every other service informs you when a breach of their EULA has occurred and also tells you what file caused it.

Grooveshark = not so much... just blanket banning users abilities, with no warning or explanation.

Armand replied on October 29, 2009 04:25 to the problem "Can send money, cannot upload files" in Grooveshark:

This is totally effin bogus.
Sure, they penalize you, to protect them while keeping your uploaded files.

Did Grooveshark think that all of the uploaded music would be indie garage bands?
They enabled this, encouraged it and penalized you for growing their service and brand recognition.

I went to extents to trumpet Grooveshark as the next best music service and placed (still playable) widgets all over my blog and other websites.

They cancel my upload but keep alll the music? How is that?

Allen is totally right, they should not only refund his money, but should delete permanently all of the content he uploaded. As he states, he paid for it, he is entitled under the millenium copyright act to duplicate (not for profit or resale) media which he has legally purchased. In this case, said media is in some manner turning a profit for Grooveshark which is penalizing him and maintaining the fruits of his labor while locking him out.

In any other scenario we would say Allen just got robbed and played.

As of tomorrow, I go on record denouncing the service I used to promote.
Grooveshark fails... NO WARNING... NO EMAIL... JUST A CANCEL OF YOUR ABILITY TO UPLOAD.

Who does that?

Of course they don't delete your account, they still want your traffic.

Armand replied on October 29, 2009 04:13 to the question "How do I upload music with the new grooveshark interface?" in Grooveshark:

Looks like they got what they needed from us and have closed the doors.

I realized that the upload option was now missing from the new interface so I pulled up the bookmarked upload link at http://grooveshark.com/upload/sharklet ...


So did I upload copyrighted music?

Is that the crime for me?
Isn't more than 95% of all music on grooveshark is copyrighted...

Did they get their fill of our building the site...promoting it by embedding widgets all over the web
Or is upload now reserved for VIP?

And the kicker is.... all the music I uploaded (supposedly copyrighted I guess) is still there and playable.

Please tell me what I did wrong?

Armand asked a question in Grooveshark on September 23, 2009 21:17:

Upload Disabled?

Has upload been disabled?
I no longer see the button.

Help?

Armand replied on September 17, 2009 16:27 to the question "Will grooveshark skip uploading songs it already has?" in Grooveshark:

1. I'm almost certain 98% of people trying to upload files have no idea why their file is not uploading because no error is generated, nothing is stated on the results page and you have to be a little savvy to make your way to this support thread.

2. Your suggestion is not totally accurate. For the last 6 days, I have been attempting to upload a song that meets the requirements that are not listed anywhere on the grooveshark page. This file never shows up, and a search for it yields no results.

Maybe you guys can like FIX it?
Put together a straight forward requirements for mp3 files, generate an error message if the upload doesn't work... maybe have a pop up that suggests that a file already exists and link to it?

I mean, we the users are also busy at work, for you, for free building your vast media collection.

Armand replied on September 16, 2009 19:10 to the problem "Can't upload songs" in Grooveshark:

Honestly, Grooveshark is starting to suck.
Focusing more on their VIP revenues and not fixing the original product.
Why should any who has the fortunate experience of not being able to upload files be unlucky enough to find their way over to this support thread to be told that there are specific requirements for mp3 files?

What genius figured that not putting that info on the upload menu was a great idea?

Why is this so complicated?

Why not offer a file converter on the site to normalize mp3's to supported bit rates?

How about generating an error message that is actually useful?

GOING BACK TO IMEEM NOW...

A comment on the problem "Can't upload songs" in Grooveshark:

"Sometimes?"
"Maybe that is the problem"

Thanks for your intuitive answers... and you work for Grooveshark?

Can't you guys get it together?
Put together a definitive guide with exact requirements?

Would that be better than this guessing game?

It's rather pathetic, you have all of us doing the main work for you which is building your vast library of music, and you cant even tell us exactly what you require or when their is an error, the website doesn't even tell you.

Additionally, of the tens of thousands of grooveshark users, how many do you think know about this thread?

Ridiculous!!!!! – Armand, on September 16, 2009 19:10

Armand replied on September 16, 2009 19:03 to the question "Will grooveshark skip uploading songs it already has?" in Grooveshark:

Dont expect an answer, they are busy making more features not work in VIP rather than deal with existing issues.

They just want you to keep uploading music and do their work.

Armand replied on September 16, 2009 19:01 to the question "Find Uploaded Music?" in Grooveshark:

Honestly, Grooveshark is starting to suck.
Focusing more on their VIP revenues and not fixing the original product.
Why should any who has the fortunate experience of not being able to upload files be unlucky enough to find their way over to this support thread to be told that there are specific requirements for mp3 files?

What genius figured that not putting that info on the upload menu was a great idea?

Why is this so complicated?

Why not offer a file converter on the site to normalize mp3's to supported bit rates?

How about generating an error message that is actually useful?

GOING BACK TO IMEEM NOW...

Armand replied on September 16, 2009 19:00 to the question "Cannot find my uploaded mp3 files in My Music" in Grooveshark:

Honestly, Grooveshark is starting to suck.
Focusing more on their VIP revenues and not fixing the original product.
Why should any who has the fortunate experience of not being able to upload files be unlucky enough to find their way over to this support thread to be told that there are specific requirements for mp3 files?

What genius figured that not putting that info on the upload menu was a great idea?

Why is this so complicated?

Why not offer a file converter on the site to normalize mp3's to supported bit rates?

How about generating an error message that is actually useful?

GOING BACK TO IMEEM NOW...