aroth's dashboard

aroth replied on May 05, 2008 23:33 to the problem "Create() reports 'url already exists' but find() returns 'Image not available'" in Thmbnl:

Paid accounts (Webmaster and Business service plans) can now upload custom 'Image Not Available' images for each authorization. From your account, click the authorization link and then click 'Upload New'.

We suggest uploading an 800x600 image with a 4:3 ratio. The image will be scaled down to several widths: 320, 160, 100, and 60 automatically. Once uploaded, you can click 'View All Sizes' to make sure everything is to your liking. To use the standard 'Image Not Available' image, click the 'Use Default' link.

Please let us know what you think.

Thanks,
Adam

aroth replied on May 05, 2008 23:33 to the question "Alternate "Image not available" image + random Magnolia screenshots?" in Thmbnl:

Paid accounts (Webmaster and Business service plans) can now upload custom 'Image Not Available' images for each authorization. From your account, click the authorization link and then click 'Upload New'.

We suggest uploading an 800x600 image with a 4:3 ratio. The image will be scaled down to several widths: 320, 160, 100, and 60 automatically. Once uploaded, you can click 'View All Sizes' to make sure everything is to your liking. To use the standard 'Image Not Available' image, click the 'Use Default' link.

Please let us know what you think.

Thanks,
Adam

aroth replied on May 05, 2008 15:35 to the problem "Create() reports 'url already exists' but find() returns 'Image not available'" in Thmbnl:

You're welcome.

And I have a feeling that you'll be seeing the custom 'Image not Available' feature very soon. I'll post back when it's official.

aroth replied on May 03, 2008 17:52 to the problem "Create() reports 'url already exists' but find() returns 'Image not available'" in Thmbnl:

The 'url already exists' message means that the URL exists in our database. It may or may not have a thumbnail at that moment, but it will be processed if it does not. Future versions of the API may return more specific messages such as 'thumbnail has been generated' and include time stamps of when the url was imported and when the thumbnail was last generated.

aroth replied on May 03, 2008 16:47 to the problem "Create() reports 'url already exists' but find() returns 'Image not available'" in Thmbnl:

Hello,

I notice that thumbnails for both http://dr.dk and http://berlingske.dk are now properly returned.

However, in the other situation, there exists a lag time between when a URL is submitted and when the thumbnail is processed. I verified http://upsido.com and found that it does infact have a thumbnail. When you call create(), the URL is passed to our thumbnail processing queue. It usually takes 1 to 2 minutes for the thumbnail to be processed, but may take longer under certain circumstances.

Please confirm that the thumbnail for http://upsido.com now exists.

Thank you,
Adam

aroth replied on May 03, 2008 01:30 to the question "I have a few questions I'd love to have answered." in Thmbnl:

Hi Kyle,

I'll reboot our support robot and make sure your email is answered!

Thanks,
Adam

aroth replied on May 03, 2008 00:04 to the question "I have a few questions I'd love to have answered." in Thmbnl:

Hello.

#1. How often can I request a thumbnail to be regenerated.

Once every 24 hours. I will be adding API support for thumbnail regeneration requests shortly. Which API/library were you using? It'll be as simple as:

thmbnl->refresh( url )

#2. How quickly will a thumbnail be generated or refreshed after I request it with create()?

This time varies depending on the backlog, but it's usually fairly quick. After calling create(), the URL is added to our thumbnail processing queue. On average I'd say no more than a few minutes (but during busy periods, it may be longer).

#3. Is it possible to speak with sales/support/tech regarding partnership opportunities?

Sure, just send an email to: support@thmbnl.com

aroth replied on May 02, 2008 23:43 to the problem "Create() reports 'url already exists' but find() returns 'Image not available'" in Thmbnl:

Those two URLs were stuck in an error state which has since been cleared. I expect for both of them to be processed within an hour or two. I'll keep an eye on the progress and let you know what I find (if for some reason those URLs cannot be thumbnailed). I have put precautions in place to make sure this won't be a routine problem. Thanks for bringing it to my attention.

aroth replied on May 02, 2008 05:34 to the problem "Create() reports 'url already exists' but find() returns 'Image not available'" in Thmbnl:

Thanks. I'll have an answer for you tomorrow.

aroth replied on May 01, 2008 18:08 to the problem "Create() reports 'url already exists' but find() returns 'Image not available'" in Thmbnl:

Hello! I can take care of this for you. Can you give me a specific URL for which this is occurring? I'm investigating the problem right now, but having a sample URL would speed up the process.

Thank you.

aroth replied on March 25, 2008 14:57 to the problem "Can't get example.php to show me an example" in Thmbnl:

No problem. You are welcome.

aroth replied on March 24, 2008 22:38 to the problem "Can't get example.php to show me an example" in Thmbnl:

Hello.

That is a correctly formatted thmbnl URL. I'm a little confused when you say "I stuck the entire example.php snippet inside an img tag as the source...", so here is an example that may be more useful:

<?php

require_once 'thmbnl.php';

$consumer_key = 'CONSUMER KEY';
$consumer_secret = 'CONSUMER SECRET';
$token = 'TOKEN';
$token_secret = 'TOKEN SECRET';

$t = new Thmbnl( $consumer_key, $consumer_secret, $token, $token_secret );

$thumbnail_src = $t->find('www.thmbnl.com', 320);
?>

<html>
<body>

[img src="<?= $thumbnail_src ?>"/]
-or-
[img src="<?= $t->find('www.thmbnl.com', 100) ?>"/]

</body>
</html>

...just copy in your consumer/token values and it'll be be good to go. If you need more help, just ask.

(Don't forget to change the []'s to <>'s in the img tags above)

Adam