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    AshtM replied on May 20, 2008 22:07 to the question "May 20: Twitter Downtime" in Twitter:

    AshtM
    Wow. People bitch a LOT about a free service.

    Twitter has totally revolutionized the way that people communicate. It has existed for ever and then very suddenly enjoyed MASSIVE growth. This means not just porting to new database servers. It means redesigning entire systems. People who think that can be done without any sort of hiccups are either a) too unforgiving of again a FREE service or b) are total whackjobs.

    Thanks for taking the initiative to make Twitter all the more reliable and awesome for the future. I'm willing to go without for a day or two now in exchange for long-term stability.

    Slainte.
    ~Ash.