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shawni replied on November 14, 2008 23:22 to the question "Huge Problem! This can't work! com' on dell do better!" in Dell:

hi i have this problem too sometimes i can get the ac to work but then it stops does this mean i need a new adapter or battery? thanks

shawni started following the question "Huge Problem! This can't work! com' on dell do better!" in Dell.

monty replied on November 13, 2008 21:46 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

i also have this same issue i contacted Dell and the service rep (Divya_178142) wasnt helpful at all just kept saying i must have had a powersurge and it fried the adapter but i kept telling her it was impossible since its connected to a very good surge protecter and i have another computer attached to which is perfectly fine. i purchased the laptop around end of jan and it has been giving me the AC adapter not recognized for about 4 months but i would unplug it and replug it and it would go away and start charging my battery but now it doesnt even do that. my service tag is D8PXCF1 DellBill if your still out there.

elishamac replied on November 09, 2008 01:22 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

I have this same problem, "AC power adapter could not be determined" Is there anything that can be done to fix it without spending hundreds of dollars? My service tag number is 8F200F1. I would appreciate any help.

Denise replied on November 08, 2008 22:13 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

I just reported a similar problem to Dell. Inspiron 6000 under warranty another six weeks or so. New battery being sent out to make a first pass at problem solving. However, I have gotten the "ac adaptor not determined" on and off over the last 2-1/2 years. Now, power meter is stuck at 97% and "charging" but can't run off battery. Tech rep said if new battery does not resolve issue then motherboard would be replaced. So, after reading all these messages I am now wondering if the adapter should also be replaced? In system devices the adapter is displayed as "Microsoft AC Adapter" but it is a Dell original 65W adapter. Service tag DHT6191 if you are out there Dell-Bill.

shanelan replied on November 08, 2008 03:18 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

I have a dell inspiron 9300 service tag# 5r4wp81. My computer doesn't recognize my power cord, but it only works when the power cord is plugged in. The battery and cord are both brand new, The battery shows that it is fully charged, but it will not stay powered up unless the cord is plugged in. What can I do to have this problem fixed. I own a business and have purchased atleast 15 dell computers. Any help would b e appreciated.

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

Sorry, but I can't dispatch outside of the US and Canada. Your warranty expired back in March, so I doubt Dell EMEA will do a warranty excpetion. Your best bet is to buy an ac adapter from Dell Spare Parts in Ireland, or from another supplier of Dell adapters online. You can probably beat Dell's price, but with Dell you get an abbreviated warranty through us instead of whatever the vendor offers. – Dell-Bill_B, on November 03, 2008 20:45

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

Hmm. OK. I pulled your yahoo email address from your service tag records on a previous contact. I will email you. Please reply to that with your current shipping address at your earliest convenience. – Dell-Bill_B, on November 03, 2008 20:23

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

My Address is 6051 BaXXX Huntington WV. It should be updated on the Dell website. – Ralph, on November 01, 2008 11:48

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

The only resolution is an out of warranty exception dispatch, which would depend pretty much on how long ago your warranty expired. Or you could find a new ac adapter pretty cheap out on the web or from Dell Spare Parts. – Dell-Bill_B, on October 31, 2008 20:41

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

Your warranty is expired, but I will request a warranty exception for you. Is your shipping address still the one that starts with 937-5 West XXXXXXXX? – Dell-Bill_B, on October 31, 2008 20:40

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

My tag is 95CGT2J

Thanks Dell Bill. I know you may not be able to help me but I even appreciate your reply. :) – FGR, on October 31, 2008 17:12

lulu10 replied on October 31, 2008 15:16 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

I have been so frustrated with this same situation. My adapter has been replaced twice, they just seem to burn out. Now I am out of warranty and without an adapter.
This seems to be a common problem with the inspirons.
Is there a way to resolve this?
Thanks so much

Ralph replied on October 31, 2008 14:50 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

I have the same problem with a Insp. 1501. I think my warranty is expired. I bought the computer in March 07. My service tag is 3BF1MC1. Bill, could you please advise me as to my options?

Thanks.

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

Can you post your service tag, please? I will have a look at it, and see if I can manage to get approval for a warranty exception. – Dell-Bill_B, on October 31, 2008 13:29

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

Your warranty was recently expired. I sent an ac adapter. Please consider this a one time warranty exception. Thanks for your patience. – Dell-Bill_B, on October 31, 2008 13:28

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

The easiest way to get warranty service is via email, chat or phone support.
http://support.dell.com/support/topic... – Dell-Bill_B, on October 31, 2008 13:19

A comment on the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

Any chance you can help me, Dell Bill? :( – FGR, on October 31, 2008 00:21

FGR replied on October 30, 2008 12:48 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

I'm in the exact same situation. It really, really sucks. Dell Inspiron 9400 with an adapter that refuses to charge the battery. The laptop's probably out of warranty by only a few months. It's disheartening, really..:(

ashleybeth8787 replied on October 24, 2008 02:13 to the problem ""AC Power Adapter Not Determined" , and Power Adapter Won't Work" in Dell:

I have the same problem, what's the easiest way to solve this problem? Do I need to get a new AC adapter? I've only had my computer for 3 months, this is very frustrating.