Atef's dashboard

Atef replied on June 12, 2009 10:55 to the problem "Login problems" in BT Tradespace:

Thank you Jags Alfred,

Please send us your contact details and relevant information such as your primary email address and your site URL ( if known ) and we will check and communicate our findings directly to you.

Please send us your query and information at support@bttradespace.com

BT Tradespace Team

Atef replied on June 11, 2009 15:44 to the question "how dows the call button work" in BT Tradespace:

Thank you Adam,

You need to be on the BT Tradespace Contact subscription is our premium membership package that gives you extra benefits and features so you can get more out of your Tradespace for a small subscription.

For more information on the BT Tradespace Conatct Version plan– try our extensive http://faq.bttradespace.com/whats-bt-...

If you think you want more out of your Tradespace, we also offer you the option to upgrade your free, basic membership package to our chargeable package with extra benefits.

BT Tradespace Contact:
BT Tradespace Contact is our premium, chargeable package which gives you an enhanced Tradespace. The good stuff about our Contact package is that you not only enjoy all the above benefits, but you also get great tools to build on your customer service.

Improve your customer contact
To keep up with those all important business opportunities, you can get free incoming calls through the 'click to call' functionality that you can add to your Tradespace. Potential customers visiting your Tradespace can request to get your business cards by SMS direct from your site and if you want to sell directly from your site, guess what - all you have to do is add a 'Buy from my site' button!

BT Tradespace Team

Atef replied on June 11, 2009 12:43 to the question "Postage costs" in BT Tradespace:

Thank you Diana,

Unfortunately there is no specific separate option available on this version of BT Tradespace to add the postage costs, and our advise is to calculate the postage costs and to included in the actual final price of the product,

Or to add a note in the actual product's description that the actual product cost is this x amount and the final cost is to cover the postage cost ..etc

BT Tradespace Team

Atef replied on June 09, 2009 12:53 to the question "How do I stay at the top of the pile?" in BT Tradespace:

Thank you Fiona,

The information about our content surfacing rules can be found at: http://faq.bttradespace.com/how-do-i-...

You can aim to be surfaced more prominently in other areas by encouraging your customers to write reviews, rate your products and services and continue to add fresh content to your Tradespace site. A weekly blog is also a great way of ensuring that your site remains active and more importance will be placed on it by the Tradespace search engines.

Modify the About-Us section of your Tradespace site, including keywords, TAG line and company description:
Generally speaking for best search results is to mention your business name and any other words that are popular among your business trading culture in the " Describe Your Business section" mainly:
A) In the About Us text box, where the words are mainly used by the internal search engines i.e. when people searching from with the BT Tradespace communities and other sites.
B) And in the Keywords text box, where the words are mainly used by the external search engines such Google. http://howto.bttradespace.com/080news...

BT Tradespace Team

Atef replied on June 08, 2009 09:36 to the question "pay now button" in BT Tradespace:

Thank you

In order to sell products on your Tradespace site using PayPal,
you need to have access to a PayPal account. If you do not already have a PayPal account, the first step is to register with PayPal.
[https://www.paypal.com/uk/cgi-bin/web...].

Once you have registered with PayPal you must complete the online payment’s form housed in the, account details section of your manage my Tradespace. This form requires you to enter your PayPal e-mail address and your credit card details.

When you have completed the form please remember to accept the ecommerce terms and conditions and select the "Sell with PayPal" button to upload your details. You will then need to add the 'Buy Now' buttons to your products. Go to the 'Products and Services' subtab under 'Design and Content' and in the Product or service price box tick the 'Use PayPal to sell' option.

BT Tradespace Team

Atef replied on June 05, 2009 13:19 to the question "Exploring Business" in BT Tradespace:

Thank Nida,

BT Tradespace is an online community that brings businesses and their customers together to do business. We currently have over 270,000 businesses promoting themselves to potential customers (as at November 2008), and this number is growing. It's free to join and takes just minutes to set up so why not give it a try? If you want a snapshot of what we can do for you, watch a tour of our website on: http://whatis.bttradespace.com/trades...

And did we mention? It's free to join! on: http://www.bttradespace.com/freetojoi...

Atef replied on June 05, 2009 09:08 to the question "Products Feed" in BT Tradespace:

Thank you Ravi,

Unfortunately it’s only a manual process right now. Bulk upload is definitely something that we want to do but I can’t say when it may be introduced.

BT Tradespace Team

Atef replied on June 05, 2009 08:13 to the question "HOW AND WHERE TO POST A BLOG" in BT Tradespace:

To start a blog or manage your blog:

Log in to BT Tradespace

Click on Manage my Tradespace

Select 'Design & content' from the navigation

Click on 'blog' from the subnavigation

Click on the 'add a blog post' link to create a blog

You can compose your post by entering a title and the body of the text and clicking on 'Update blog' to view the post and then on Submit when you are finished.

You can add more posts to your blog as and when you want.

In order to make your blog successful, you should create postings with descriptive, fun and interesting titles. This will increase the likelihood that people will read and respond to your blog and make it easier for search engines to find your entry. You should also plan to publish new entries frequently to keep your blog fresh and interesting for readers.

Atef replied on June 05, 2009 07:58 to the question "Changed business name" in BT Tradespace:

Thank you Joanne,

Our advise is to create an additional new site with a desired new name and then to deactivate the old site.

Go to "My Account" Tab located top right corner.
Under Tradespace Sites Section, click on "Create a New Tradespace Site", fill in the required information and accept terms and conditions then Complete all parts under the “Getting started in easy” section,

Deactivate your site: Under Tradespace Sites Section, select the site you wish to make in active and click on "Manage Site " button.
Click on the “Account Details" Tab (cross middle page)
Click “Site Settings” tab and click on DEACTIVATE & Disable Buttons

BT Tradespace Team

Atef replied on May 28, 2009 13:42 to the question "advertising" in BT Tradespace:

Sorry Anna,

The answer that we've given earlier isn't correct. Users aren't allowed to incorporate Google Adsense advertising on their Tradespace sites.

BT Tradespace Team

Atef replied on May 27, 2009 15:50 to the question "delete entry" in BT Tradespace:

Thank you Barie,
To Deactivate Unwanted Site:
Click on "My Account" Tab located top right corner.
Under Tradespace Sites Section, select the unwanted site or click on "Manage Site " button.
Click on the “Account Details" Tab (cross middle page)
Click “Site Settings” tab and click on DEACTIVATE & Disable Buttons
Then forward us this site's name so to delete it from the system.

BT Tradespace Team

Atef replied on May 26, 2009 10:06 to the question "advertising" in BT Tradespace:

Thank You Anna,

Yes you are allowed to advertise any material that can be of benefit to your business on your BT Tradespace site, it is the same as you would advertise your own website ( should you have one ) links on your BT Tradespace.

BT Tradespace Team

Atef replied on May 18, 2009 11:59 to the question "Blog posting" in BT Tradespace:

Hi Sinclair,

Thanks for your post there are sometimes compatibility issues with Mac's. Are you able to use Firefox as your browser on your Mac?

If you are still experiencing issues please contact us at support@bttradespace.com, providing us with your Tradespace URL and blog text. We will be happy to investigate further.

Atef replied on May 18, 2009 11:52 to the question "Blog posting" in BT Tradespace:

Hi Sinclair,

Please use IE 6 (or above) or Firefox as your browser when using BT Tradespace. Other browsers such as Google Chrome are not fully supported and there may be issues posting blogs.

BT Tradespace Support Team

Atef replied to a topic that has since been removed from BT Tradespace. see the change log

Atef replied on May 11, 2009 07:54 to the question "why can I not find my trade space ?" in BT Tradespace:

Thank you Anne,

Tradespace is currently experiencing a location search issue for newly created sites. This is a known issue and we would like to assure you that our development team will be deploying a fix in the very near future,

Please also understand that any updates that you make to your site may take up to 48 hours before the data is indexed by the Tradespace search engines. Tradespace search engines use site content to index the sites.

The information about our content surfacing rules can be found at: http://faq.bttradespace.com/how-do-i-...

BT Tradespace Team

Atef replied on May 07, 2009 08:44 to the question "How do I close BT Tradespace my account?" in BT Tradespace:

Please, to cancel your BT Tradespace account and Tradespace site you will need to submit your request to us at support@bttradespace.com and include:

The Tradespace site's URL
The account user name ( primary email address )

Atef replied on April 29, 2009 10:28 to the problem "Posting comment on how to guide error message" in BT Tradespace:

Thanks Martin,

We are looking into it and will post our reply shortly, as we need to replicate the error you have received and test further

Atef started following the problem "Posting comment on how to guide error message" in BT Tradespace.

Atef replied on April 09, 2009 10:13 to the question "What do you mean by meta analysisis? 200 characters" in BT Tradespace:

Thanks Dr Stephen Bourne,

We believe it refers to the " About us " and the "Short description" section where a the text length allowed is 200 characters,
Please the following link for further clarification on the describe your business section:
http://howto.bttradespace.com/080news...
Alternatively you can contact us at support@bttradespace.com for more assistance