AusRob's dashboard

AusRob replied on April 21, 2009 14:18 to the question "Why doesn ́t tech support respond faster?" in a2bTV:

So scott why is "support" still so spotty? I've paid for a HD upgrade 18 days ago despite being told it would take a maximum of 5 days. Can you adivse?

AusRob reported a problem in a2bTV on April 21, 2009 14:11:

HD Upgrade paid for 18 days ago, no upgrade and can't contact anyone

I paid for a HD upgrade 18 days ago and unfortunately despite being told by several staff that Greg would get back to me regarding what is happening he has not which has forced me to post here in a hope of update or better yet the activiation of the service I ordered.

AusRob replied on April 03, 2009 12:30 to the question "Why doesn ́t tech support respond faster?" in a2bTV:

We've been unable to get to our box for a good 10 hours now.

AusRob replied on April 03, 2009 12:29 to the problem "No A/V signal from source SlingPlayer and charged twice for this month's service." in a2bTV:

I've had nothing for hours now maybe they are going out of business?

I talked to live chat today they said 5-10 minutes but that was 5 hours ago.

AusRob replied on March 25, 2009 14:08 to the idea "Have the option for Hava" in a2bTV:

Hi Scott,

I'm only really interested because the catcher does not have proxy support which makes it useless for me at the moment. Have they removed the 1mbit limit recently?

AusRob replied on March 25, 2009 14:06 to the question "Buying SlingCatcher" in a2bTV:

That's the problem I have with the catcher no proxy support. With no proxy I get 100kbps which looks poor on a 50" 1080p Panel. With proxy 2000kbps

AusRob replied on March 25, 2009 14:04 to the question "Why doesn ́t tech support respond faster?" in a2bTV:

I don't know what's going on but live chat has not been functioning for a week. I want to upgrade to HD and noone will respond. I emailed you directly Scott last week.

AusRob replied on January 14, 2009 17:58 to the question "Are your streaming speeds going slower/worse?" in a2bTV:

I'm getting a new IP now but the speeds seem about the same to Australia. Speedtest on your site is around 4000 with proxy I get about 1700. Before sling2 I had 3500 on several occasions

AusRob shared an idea in a2bTV on January 14, 2009 17:54:

Have the option for Hava

I would like the oppurtunity to use the hava instead of sling. Not only is it cheaper but it integrates with Windows Media Center and their support and updates are proactive.

Further info: http://www.myhava.com/