Axey's dashboard

With ours it was a hardware malfunction. The offending part had to be replaced. There has been no trouble since then however.

Same problem here. First it was intermitent, like once every week. Now its every 3-4 minutes. Even after I unplugged all accessories, it just keeps crashing like that with the black screen.
Anyone out there know if this is software or hardware??

I go this response from Apple this morning and it seems to have worked... I'm back buying songs:

To purchase from iTunes Store, you'll need to make corrections to your account information. To do this, follow these steps:

1) Sign out of the iTunes Store by choosing Sign Out from the Store menu in iTunes.

2) Visit Apple's My Info website:

http://myinfo.apple.com

3) Choose your country and preferred language. Then enter your iTunes Store account name and password and click Continue.

4) Choose Address Book from the menu on the left. On the Edit Address Book page, look at your shipping addresses at the bottom. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit.

5) Now choose Phone Numbers from the menu on the left to look at your phone numbers. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.

6) Make any other necessary corrections, then click the Save Changes button.

7) Click Log out in the upper-right corner.

When you make your next iTunes Store purchase, you will be asked to review your billing information. At that point, you can change your information or simply click Done. After that, you should be able to purchase items.

-----------------------

Hopefully this will help.

No. I still haven't found a means of resolving the issue. I think someone in a customer service department is my best bet, but it seems as if there is no way to contact someone who could look at my iTunes account and at least TELL ME what 'changed.' – Axey, on June 27, 2008 05:45

Did you find a solution to this? I have the same problem!

Yes, you undoubtedly will be able to use the iPhone with other carrierts, but not until Apple and AT&T's exclusive contract is finished, and that won't be for awhile. Years.

I had your same problem, but I sucked it up and did it. I had to pay Verizon an early termination fee even. That hurt, but I'm happy now. I rely extensively on my iPhone. I love it. I'll be buying the new one when it comes out. I can't wait.

it's not a "goofy acting machine". It's actually the monitor itself and costs $600.00 to repair. There are currently 700 other people with the same issue on a petition to Apple. I included all the info about the petition in my original post. – Supergirlkeywest, on May 18, 2008 13:07

I'll bet if you took it to the Genius Bar, it might be something they can fix with a simple software patch and they might even do it for free. Give it a try. It's better than having a goofy-acting machine, no?

well hello? They'll fix your machine for $$$$ if it's out of warranty, needless to say. They won't charge you if it is under warranty. I believe that they should repair all their products for free if it has a manufactures defect, which clearly, this issue is.My computer was out of warranty for a month before the first line appeared down the screen, end of story. – Supergirlkeywest, on May 18, 2008 10:24

Why can't you take your unit to an Apple Store and get it looked at? The people at the Genius Bar are pretty good. They fixed my machine. Your iMac is obviously malfunctioning. Get it checked out. If it's still under warranty, you can even get it fixed at no charge.

Yes, this is what I do as well. Like you, I suspect it's a deliberate corporate practice to grab every little penny in the way of late charges. – Melanie Archer, on May 17, 2008 17:59

Yeah, they are sometimes late with my electronic statements, too. I hate to say it, but sometimes I think companies do this stuff deliberately to rack up extra revenue from late charges. As a back up, I set my online banking account to remind me when my bills are due each month so I can get them paid regardless of whether Sprint decides to goof around with the electronic bills. I've found that the Sprint website will still reflect my charges when I check it. If I know my payment is due at the same time each month, I check the website right before I do the bill pay and I can get the total charges in before a late fee kicks in.