Matt Mueller's dashboard

Matt Mueller set one of Matt Mueller's replies as an official response to "d askch generic discounts for drug premerin near 48103" in change:healthcare, inc.

Matt Mueller replied on October 23, 2009 12:53 to the question "d askch generic discounts for drug premerin near 48103" in change:healthcare, inc.:

Hi there -

The formatting above is almost just right. There is no need to put the word drug in there, so if you just use "d askch generic discounts for premerin near 48103" from your twitter account you should get the answer you are looking for.

I took the time to give this a try and unfortunately we don't have any generic discounts for premerin in our database. To see if we have cost information in your area you can also check the profile on our site: https://www.changehealthcare.com/rx_b...

Matt Mueller set one of Matt Mueller's replies as an official response to "Doctor moved" in change:healthcare, inc.

Matt Mueller replied on September 09, 2009 13:40 to the problem "Doctor moved" in change:healthcare, inc.:

Thanks Ken, I'll make sure these have the 891 23rd St. address!

Matt Mueller replied on September 08, 2009 17:50 to the problem "Doctor moved" in change:healthcare, inc.:

Hi Ken -

Saw your request to claim this provider profile come through this morning. Unfortunately we are currently only allowing physicians or their office representatives to manage profile information.

It looks like Kim Heggen has the correct address now, is there any way you could let us know which other providers have moved to this address? I can update all of them relatively quickly.

Thanks again for all of your help in finding these.

Matt Mueller replied on September 07, 2009 13:01 to the problem "Doctor moved" in change:healthcare, inc.:

Hi Ken -

I was looking for the particular profile to update the information but couldn't seem to find it. Could you provide us with the web address for this profile, I will be happy to update the information to get it up to date.

Thanks for letting us know!

Matt Mueller replied on August 11, 2009 17:05 to the question "medications" in change:healthcare, inc.:

Hi -

Sorry for the confusion here. In the case of Copaxone a single unit refers to a pack of 30 pre-filled syringes. When detailed cost information is not available in your area from local pharmacies we use data from sites like drugstore.com to provide you with a general idea of how much a drug will cost. Units refer to the way these sites sell the medication (which vary), so they may be pills, a solution, or a pack as in this case.

We are working to get more cost data to help fill out these profiles and make them more intuitive, as well as provide more exact information about dosage and cost as opposed to an estimate.

Matt Mueller set one of Matt Mueller's replies as an official response to "How to get listed as a dentist?" in change:healthcare, inc.

Matt Mueller replied on July 24, 2009 12:21 to the question "How to get listed as a dentist?" in change:healthcare, inc.:

Hi Lawrence -

I found a record in our database for you that had some incorrect name information (looks like the data source attempted to append a practice name and location or something to your actual name).

I have updated the information for your profile and everything should be correct now. Please allow 24 hours for this to be fully integrated with location-based search.

You can view your profile here: https://www.changehealthcare.com/dent...

If you would like us to add additional information (education, business hours, etc) just let us know. We are working on a feature to allow you to fully manage your own profile, but it isn't quite ready for prime time yet.

Matt Mueller replied on July 21, 2009 17:00 to the problem "Error occurs when searching for provider with location" in change:healthcare, inc.:

Hi Mike -

We found the cause of the issue: apparently Google was crawling our search so often that they caused us to hit the limit on our geocoding service (also provided by Google ironically), which is what provides you with result distances, etc.

I believe we have fixed the limit problems, search seems to be up and running smoothly again. We will keep an eye on this to try and make sure we don't hit the limit again and take the appropriate action if it occurs.

Thanks

Matt Mueller replied on July 21, 2009 12:43 to the problem "Error occurs when searching for provider with location" in change:healthcare, inc.:

Hi Mike -

Looks like there is a problem with the geocoding for some provider searches, we're working on a fix now and will have this out shortly. If you want to help us test and make sure this covers your case feel free to email me: mmueller@changehealthcare.com

Thanks, and sorry for this.

Matt Mueller started following the idea "Feedback" in change:healthcare, inc..

Matt Mueller set one of Matt Mueller's replies as an official response to "Page Not Found" in change:healthcare, inc.

Matt Mueller replied on July 16, 2009 22:58 to the problem "Page Not Found" in change:healthcare, inc.:

Shepley -

Thanks for identifying this problem for us, we have updated the site and fixed the issue. If you need anymore help definitely let us know!

Matt Mueller set one of Matt Mueller's replies as an official response to "Error occurs when searching for provider with location" in change:healthcare, inc.

Matt Mueller replied on July 16, 2009 22:52 to the problem "Error occurs when searching for provider with location" in change:healthcare, inc.:

Hi Stella -

Just wanted to let you know that we have rolled out a fix for this problem. You should be able to search for providers both from within the "My Doctors & Hospitals" section under Manage as well as from the "Doctors & Hospitals" section under Find without problems.

Thanks for making us aware of the problem, and thanks for using the site!

Matt Mueller replied on July 16, 2009 17:08 to the problem "Page Not Found" in change:healthcare, inc.:

On it.

Matt Mueller replied on September 25, 2008 20:49 to the question "surgery cost" in change:healthcare, inc.:

Hey Amy!

Thanks for the question. I've got a few resources to point you to. The first is our health issue profile for "other tendon disorders" which is what Trigger Finger typically falls under. You can view that here: https://changehealthcare.com/health_i...

As you will notice you can enter your zipcode to get pricing information for the general range of inpatient/outpatient costs at hospitals and docs in your area. This should give you a good overview of what is fair and what isn't. Depending on insurance/medicare of course your actual out of pocket responsibility may vary.

The second resource is a report from our My Healthcare is Killing Me field guide on "Questions to ask before surgery." You can find this online here: http://www.myhealthcareiskillingme.co...

In addition you may want to download My Healthcare is Killing Me for free (http://www.myhealthcareiskillingme.co...) as it gives you some negotiation techniques to help lower your out of pocket expense.

Thanks!

Matt Mueller replied on February 01, 2008 15:38 to the question "Does goplan integrate well with subversion?" in Goplan:

Hey Fred, any luck with this yet?

Matt Mueller replied on January 30, 2008 18:39 to the question "Does goplan integrate well with subversion?" in Goplan:

Sounds great, thanks Fred.