Matt Mueller's dashboard

Matt Mueller replied on January 30, 2008 18:39 to the question "Does goplan integrate well with subversion?" in Goplan:

Sounds great, thanks Fred.

Matt Mueller asked a question in Goplan on January 30, 2008 15:16:

Does goplan integrate well with subversion?

Does goplan integrate with svn, so that at the very least commits are logged in the timeline, etc?

Matt Mueller set one of Matt Mueller's replies as an official response to "We're new to a HSA - how can I track it on MedBillManager?" in change:healthcare, inc.

Matt Mueller replied on January 14, 2008 13:59 to the question "We're new to a HSA - how can I track it on MedBillManager?" in change:healthcare, inc.:

Hi Colleen,

First of all, thanks for posting your question. You are right to assume that a pre-tax account includes the HSA functionality. Here are the steps you want to follow:

1) Add your HSA into the system by clicking "Add Pre-Tax Account" in the right hand sidebar. All you will be asked for at this point is a name.

2) Once you have added the HSA you will be shown a screen with the option to "Add New Period" for the account. Think of this as a time-frame in which you have to meet your deductible before being reimbursed (usually one year).

3) Fill out the begin and end date.

4) In the estimated savings field you want to put the amount you have to spend in order to meet your deductible (regardless of whether all that money is in the account at the time)

5) Then, every time you make a payment from your HSA, when you add the payment in MedBillManager you want to make sure and select the Pre-Tax Account you setup. You can check how close you are to meeting your deductible, see a list of payments made, etc. by clicking on the HSA name under Pre-Tax Accounts in the right hand sidebar and then clicking "View Payments.'

I hope that clears things up for you, let me know if you need more clarification.

Matt Mueller set one of Matt Mueller's replies as an official response to "Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBs" in change:healthcare, inc.

Matt Mueller, an employee of change:healthcare, inc., replied on January 01, 2008 14:17 to the idea "Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBs" in change:healthcare, inc.:

SongOfRuth,

A scanned EOB would be great! If you could just black out your personal information we would appreciate it :). We are working towards building a system where the field names when entering an EOB match your paperwork (based on the insurance you select), and your scanned EOB will put us one step closer.

So far it has been tough getting insurances to provide us with sample EOBs, but with help from users like you we are slowly moving towards having a decent database.

Fax number: 615.523.1255

Thanks again!

Matt Mueller, an employee of change:healthcare, inc., replied on January 01, 2008 14:00 to the question "Confusion re open versus closed balances?" in change:healthcare, inc.:

Exactly why we added the tag field, great usage of it. I assume you know too that you can then view all items with a given tag in the transaction log. Good to see you coming up with creative solutions that work for you!

Matt Mueller set one of Matt Mueller's replies as an official response to "Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBs" in change:healthcare, inc.

Matt Mueller, an employee of change:healthcare, inc., replied on December 31, 2007 20:57 to the idea "Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBs" in change:healthcare, inc.:

SongOfRuth,

This is a great point. Ideally we hope you will be able to match up EOBs/Bills via date, reason for visit, provider, etc.

However I do understand how it could be confusing to see the insurance benefit amount as opposed to one of the other amounts. If we were to change the amount, would you find it easiest to match on "Total Billed" or "Amount Allowed?" Which are the fields/numbers that you most identify with/match on from your EOBs?

Thanks for all your great feedback so far.

Matt Mueller, an employee of change:healthcare, inc., replied on December 31, 2007 20:51 to the question "Confusion re open versus closed balances?" in change:healthcare, inc.:

SongofRuth,

Although I didn't get in on this conversation I reply appreciate the feedback re: multi-line EOBs. That is something we have been discussing of late, trying to settle on the best way to handle it. Although we may not get it out to you immediately I promise that this feature is high on our priority list and we will get to it soon!

Matt Mueller, an employee of change:healthcare, inc., replied on December 31, 2007 20:45 to the question "Pre-Tax Accounts" in change:healthcare, inc.:

Hi SongofRuth,

Sorry for the tardy reply, the holidays have been a bit hectic :)

Let me do my best to answer your questions.

1) No, payments act as withdrawals from your pre-tax account. Whenever you enter a payment associated with a pre-tax account, that payment amount will be subtracted from your balance.

To enter deposits you edit the "estimated savings" amount in the pre-tax account itself. You can do this when you originally create the pre-tax account (i.e. if you know both you and your employer have deposited a given amount for the time period), or you can constantly change it via the edit command. This will adjust the balance accordingly, etc.

2) See above.

3) This is a good question that we have been talking a bit about lately. This may be the best way to deal with the circumstance: originally enter your payment without an associated pre-tax account, this will leave your pre-tax account balance unchanged. Then, when your reimbursement comes in, go in and edit this payment, selecting the pre-tax account appropriately. This will then subtract the reimbursed amount from your balance, just as if you had paid out of that account from the very beginning.

Thanks for the questions, let us know if you have any more :)

Matt Mueller started following the idea "Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBs" in change:healthcare, inc..

Matt Mueller started following the question "Confusion re open versus closed balances?" in change:healthcare, inc..

Matt Mueller, an employee of change:healthcare, inc., started a conversation in change:healthcare, inc. on November 16, 2007 13:48:

New Beta Feature: Cost Comparison Graphs

Today we are releasing an exciting new feature on MedBillManager called cost comparison graphs. These graphs can be accessed via the compare tab or by clicking on the graph icons next to your records in the my bills tab.

These graphs show the average expenses for both you and others for a given health issue. They can show both hospital and non-hospital charges, and allow you to see how you stack up vs. other users with a quick glance.

While we are really excited about this new feature, we are slapping a "beta" tag on it. This means that although we have tested it to the best of our ability, there may still be a few quirks here and there. If you happen to come across one of these quirks please let us know by replying here or shooting us an e-mail.

A quick note on how you can make these comparisons work best for you. When entering a bill, payment, or EOB, make sure to select from the "suggestion list" that drops down after you begin typing in the Reason for Visit field. If you enter something not in the list, we most likely won't be able to match it up with the existing data in the system.

We hope you enjoy this new feature and look forward to bringing you even more new and exciting features in the future.

Matt Mueller set one of Matt Mueller's replies as an official response to "Pre-Tax Accounts" in change:healthcare, inc.

Matt Mueller, an employee of change:healthcare, inc., replied on November 12, 2007 15:38 to the question "Pre-Tax Accounts" in change:healthcare, inc.:

In addition we have actually built in a specific feature for this. If you click on the Pre-Tax Account you want to track in the right hand sidebar, you will be presented with a page that shows your balance for that account with a link under it that says "View Payments." Clicking on this link will present you with a list of all payments that you have made associated with the given pre-tax account, the idea being that you can use this to compare against your bank statement.

Matt Mueller started following the question "Pre-Tax Accounts" in change:healthcare, inc..

Matt Mueller, an employee of change:healthcare, inc., replied on November 04, 2007 23:04 to the problem "date entry" in change:healthcare, inc.:

Just so you know this issue has now been resolved. You should be able to go ahead and edit your EOB date to what you wanted originally without problems.

Sorry once again for the inconvenience and let us know if there is anything else we can help you with.

Matt Mueller, an employee of change:healthcare, inc., replied on November 04, 2007 20:24 to the problem "date entry" in change:healthcare, inc.:

Hi dcc7072,

Thanks for pointing out these issues, we just made some tweaks that we though would have fixed them, but apparently not!

I am forwarding this on to our development team and we should have a fix out within 24 hours.

Sorry for the inconvenience and thanks again for reporting this.

Matt Mueller started following the problem "date entry" in change:healthcare, inc..