Lewis's dashboard

Lewis started a conversation in USPS on September 22, 2008 21:47:

Super-fast customer service!

I was honestly preparing to report a problem (read: rant) when USPS surprised me by responding to my contact form-submitted complaint in 10 minutes, and issuing a refund in 20.

What happened is I used a beat-up flat-rate box I had lying around for non-flat rate shipping, causing it to come back to me marked insufficient postage. I found it really obnoxious that the type of box I used superseded the actual service selected--it's just a box, for crying out loud, not a shipping label replete with meaningful numbers.

However, more pressing was the addressee waiting patiently for the package, so I decided to re-ship straightaway and fight with the post office later.

Nothing is worse than having to put in a lot of effort over a few dollars, so it was a true pleasure to have my issue resolved in a matter of minutes.

Thanks Dwight @ USPS!

Katie Funk replied on September 18, 2008 15:13 to the idea "How about donations instead of filler items for free shipping?" in Amazon.com:

I think that by showing that extra element of human kindness ... donating for a charitable cause ... Amazon would gain themselves some extra love and therefore business. They could also limit the amount of the donation so they don't lose on the free shipping overall.

bubbas3girls replied on August 14, 2008 03:59 to the problem "I love how they just toss the leftover sushi." in Whole Foods Market:

Our local HEB has the WHOLE FOODS section/mentality. I really like their meat products. It is the only ground beef that I will eat. The DOWN side of all of the freshness happening there is that they must be destroying a lot of food. I wish that the grocery stores would DONATE close-dated and "not perfect" produce to charity! Many stores in Michigan where I lived before now would donate to help with the hunger issues.

I am EXHAUSTED from trying to feed my family the highest quality, nutritious foods without going bankrupt. I am forced to shop at about 5 different stores that do NOT carry groceries as the primary attraction. I must do this because Whole Foods prices are not accessable for all foods. I can get a box of mini wheats at "other" stores for $2.00, OR Whole Foods/HEB for $4.99 and up!

Bio fuels are great, but they are making the foods that children live on extremely expensive. Milk, cereal, corn based foods, grains, wheat, etc. are off the charts. Our basic grocery bill has gone up about $400.00 PER MONTH!

Even Sam's club is not better. Whole Foods needs to realize that we will buy LESS organic, LESS nutritious foods and start feeding our families Ramen noodles if they do not reduce costs.

I don't need all of the fanfare! No balloons, fancy hats, gormet looking plates etc. under my lunchmeat. Just quality without the wine tasting please!

I HATE TELLING MY CHILDREN THAT THEY CAN NOT HAVE MORE FRUITS AND VEGGIES BECAUSE THEY COST TOO MUCH!!!!!!!!!!

A comment on the problem "I love how they just toss the leftover sushi." in Whole Foods Market:

I've visited California. With all the tasty edibles available I probably wouldn't shop Whole Foods as much as I do in southeastern PA. Still, that grilled chicken salad I mentioned is as good as anything I had in San Francisco. There are plenty of duds in their selection, and it can be obnoxious when you land one of them, but I'd be in hell if I had to shop at a traditional grocery store out here. – Lewis, on August 14, 2008 03:30

A comment on the problem "I love how they just toss the leftover sushi." in Whole Foods Market:

^^that's really true....but then again I live in California...and there are many places to get excellent prepared food. – John O'Day, on August 14, 2008 00:26

Lewis replied on August 13, 2008 21:04 to the problem "I love how they just toss the leftover sushi." in Whole Foods Market:

Medium-grade cafeteria food? I've been addicted to a Mediterranean grilled chicken/two kinds of olives/feta/red pepper/red onion salad at WF since the spring. I don't know what kind of delicacies you're used to chowing down on, but Whole Foods has plenty of things to like. In Pennsylvania, 98% of the grocery stores want to sell you ice berg lettuce with shredded carrots and canned vegetables at their bars, and even at more progressive stores like Wegmans they still use hydrogenated oil like it's going out of style. Whole Foods isn't perfect, but it's a hell of a lot better than no Whole Foods.

Lewis started a conversation in Whole Foods Market on August 13, 2008 19:33:

I composted my first salad bar container today.

While I'm not completely in love with the new compostable salad bar containers--they don't store some food well for more than a day or so--I think the trade-off is entirely worth it, and I just wanted to commend you for being willing to make it.

Ariel Waldman replied on August 13, 2008 07:58 to the problem "Pownce Desktop 0MB File Size Limit" in Pownce:

Hi,

I would recommend uninstalling *all* versions of Adobe AIR and the Pownce app from your computer and then downloading the latest versions at http://pownce.com/download . This *should* fix most issues.

Lewis reported a problem in Pownce on August 12, 2008 18:08:

Pownce Desktop 0MB File Size Limit

I primarily use Pownce Desktop/Adobe Air to send files (non-pro). The max file size used to be 10 mb, then jumped to 100 mb, and has been at 0 for the last couple of months. What's up?

A comment on the problem "Netflix has no way to mail me a mailer" in Netflix:

Thanks for the info, Alex! – Amy Muller, on August 08, 2008 20:24

stoweboyd replied on August 08, 2008 18:04 to the problem "Netflix has no way to mail me a mailer" in Netflix:

The way I solved my problem was to get a mailer from a friend, and sent back two movies in it. I received two more a few days later. Still, it's dumb that you can't request a mailer.

Alex replied on August 08, 2008 07:39 to the problem "Netflix has no way to mail me a mailer" in Netflix:

Lost both white sleeve and red prepaid return mailer?: return the disc in your own return envelope including a note with your Netflix account email address, and sufficient postage, to the address listed below. We will need your account email address to associate this returned disc with your Netflix account.

Netflix
P.O. Box 49021
San Jose, California 95161-9959

Eric Suesz started following the question "365 spring water: a question for people everywhere" in Whole Foods Market.

elaine replied on July 09, 2008 14:16 to the problem "Netflix to break homes by eliminating profiles!" in Netflix:

Thank you Netflix!!

phoebe started following the idea "Netflix should have mood lists" in Netflix.

A comment on the problem "Netflix to break homes by eliminating profiles!" in Netflix:

Our pleasure, Lambie! It *is* exciting to see customer empowerment work. – Amy Muller, on July 01, 2008 19:07

A comment on the problem "Netflix to break homes by eliminating profiles!" in Netflix:

Party in this thread. – Thomas, on July 01, 2008 08:09

michael lambie replied on July 01, 2008 07:50 to the problem "Netflix to break homes by eliminating profiles!" in Netflix:

I am so happy N-flix came to their senses. Thanks GetSatisfaction. Every dog has his day, and i just had mine!

A comment on the problem "Netflix to break homes by eliminating profiles!" in Netflix:

Thanks so much to Amy, Thor and the rest of the GetSat Team. You've truly helped make my dreams come true. It's a testament to the power of the internet! – michael lambie, on July 01, 2008 07:49

A comment on the problem "Netflix to break homes by eliminating profiles!" in Netflix:

Word. – Eric Suesz, on July 01, 2008 06:04