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BeatportLaura replied on August 25, 2008 16:11 to the question "i've a question for you !" in Beatport:
BeatportLaura replied on August 18, 2008 15:45 to the question "Why won't it let me re-download tracks that failed to download??" in Beatport:
Hey TK,
Please get in touch with me at: laura@beatport.com and let me know which tracks you are missing. I'd be more than happy to reset them for you.
Also, as a side note, if you run into issues with your initial download you always have a 4 hour window inside of the 'Re-Download' tab to try again.
Laura
A comment on the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:
Sure. I sent an email from the account associated with my BeatPort account. – ElBerticus, on August 04, 2008 18:10
BeatportLaura replied on June 17, 2008 18:00 to the question "cant access beatport.com" in Beatport:
ian perry replied on June 17, 2008 17:55 to the question "cant access beatport.com" in Beatport:
BeatportLaura replied on June 17, 2008 17:47 to the question "cant access beatport.com" in Beatport:
ian perry replied on June 16, 2008 16:44 to the question "cant access beatport.com" in Beatport:
ian perry marked one of BeatportLaura's replies in Beatport as useful. BeatportLaura replied to the question "cant access beatport.com".
BeatportLaura replied on June 16, 2008 16:07 to the question "cant access beatport.com" in Beatport:
It might be your security settings that are blocking the site. You'll want to try clearing your cache and then lowering your security settings. If that doesn't help, I'd suggest that you switch to Firefox. It works a lot better with Beatport anyway... Let me know whether or not this works for you. :)
ian perry replied on June 16, 2008 15:10 to the question "cant access beatport.com" in Beatport:
BeatportLaura replied on June 16, 2008 14:55 to the question "cant access beatport.com" in Beatport:
A comment on the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:
Hey Chris-Glad to hear that everything is now up and running. Let me know if you run into any other problems! – BeatportLaura, on June 05, 2008 15:45
A comment on the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:
Thanks Laura. I found some response, unfortunately it only said I had too many tracks in the check out folder, but that's not the case, it happens with just one track in there. If there's any way you could take a look at my account I'd be very appreciative. Also tried the instant download mode with a credit card and that fails too unfortunately. – Chris Kelly, on June 05, 2008 09:41
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