BeatportLaura's dashboard

BeatportLaura replied on October 16, 2009 17:48 to the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:

I've sent you an email with a link to reset your password. Feel free to write to me again via that address if you have any other problems with this. :)

BeatportLaura replied on October 15, 2009 21:45 to the question "Why are Beatport track costs in $USD not £sterling ?!!" in Beatport:

Most of the time the currency that is displayed to you is based on your location. However, there are some cases where currencies are switched. This is based on the internet gateway that you are connecting through. This won't cause any issues with your order, and you won't be paying more if you are paying in $. However, If this is something that concerns you you might want to contact your ISP for more information.

BeatportLaura marked one of cleverklogs' replies in Beatport as useful. cleverklogs replied to the problem "Beatport Wheres my Money!!!".

BeatportLaura replied on September 28, 2009 17:32 to the problem "Beatport Wheres my Money!!!" in Beatport:

Hi Spencer,
I sent an email to you in response to the one you sent me. Please check your inbox for it. :)
Thanks,
Laura

BeatportLaura replied on September 24, 2009 19:43 to the problem "Search at beatport is broken!!! ALARM!!!" in Beatport:

Hi,
You can actually still find your name by doing one of two things:
1) Use the New Beta search
2) Type in your name without the "-" in the old search

BeatportLaura replied on August 20, 2009 16:14 to the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:

All set! :)

BeatportLaura replied on August 10, 2009 23:32 to the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:

Hi Paul,
I sent an email to you. Let me know if you have any problems!
Laura
:)

BeatportLaura replied on August 10, 2009 15:31 to the question "cannot access beatport.com w safari 4 or firefox 3" in Beatport:

Hi David,
We've had several people who are having the same issue as you. Can you try upgrading to the newest version of Safari and see if that changes anything? Also, I've had a couple of users who said that sending their computer into hibernation and then waking it up seemed to do the trick...

BeatportLaura replied on August 10, 2009 15:27 to the question "Why Cant I Access Beatport Anymore?? Help Needed :(" in Beatport:

Hi Everyone,
Could you please try Ben's suggestion and let me know whether or not it works for you?
Thanks!
Laura

BeatportLaura replied on July 30, 2009 20:31 to the question "cannot access beatport.com w safari 4 or firefox 3" in Beatport:

Hi David,
Do you happen to have any ad-blockers running on your computer by chance?

A comment on the question "cant access beatport.com" in Beatport:

No problem. Hopefully it will be fixed soon! – BeatportLaura, on July 22, 2009 20:17

BeatportLaura replied on July 22, 2009 18:33 to the problem "Twitter username hijacked!" in Twitter:

Twitter finally got back to us and we have rightfully reclaimed our username. Hooray!

A comment on the question "cant access beatport.com" in Beatport:

We've spoken with Apple and it turns out there is an issue on their side with the new version of Safari. I'd recommend that you use Firefox in the meantime. – BeatportLaura, on July 22, 2009 18:32

BeatportLaura replied on July 16, 2009 20:58 to the question "cant access beatport.com" in Beatport:

Do you have any sort of ad blockers running? If so can you please disable them and see if you can load the site?

BeatportLaura replied on July 10, 2009 17:34 to the problem "Wrong artist name for upcoming release was sent by label" in Beatport:

Hi Yakov,
I'll get in touch with our encoding team and they should be able to make the correction. If you see any problems with it when it goes up on Beatport let me know and I'll take care of it.
Have a great weekend!
Laura

A comment on the question "cant access beatport.com" in Beatport:

Are you connecting through a router by chance? If so, could you try connecting directly to see if that makes a difference? – BeatportLaura, on July 09, 2009 15:55

BeatportLaura reported a problem in Twitter on July 02, 2009 15:51:

Twitter username hijacked!

Our Twitter username (Beatport) has been taken by someone who does not work for our company, and they are posting updates under our name. We've reported this to Twitter several times and no one has ever gotten back to us... Any suggestions?

BeatportLaura replied on June 29, 2009 16:23 to the question "Why can't i access my purchased tracks library??" in Beatport:

It looks as though you were able to get your tracks. If not, please let me know and I'd be happy to reset them for you.

Laura :)

BeatportLaura replied on June 24, 2009 15:00 to the question "How to release a mixed compilation at Beatport?" in Beatport:

You are very welcome!

BeatportLaura replied on June 23, 2009 22:55 to the question "How to release a mixed compilation at Beatport?" in Beatport:

Hello,
Yes, in order to add this mixed compilation to the site he will need to go through the label that he is already signed to. I would be sure to check that this doesn't violate any previous agreements though before doing so.

All the Best,
Laura