Benjamin Stover's dashboard

Benjamin Stover replied on August 12, 2009 23:57 to the idea "Add/Edit several usernames to a group at once" in Thing Labs:

I'm very excited to see improvement to your groups feature. Keep up the good work!

Benjamin Stover started following the idea "Add/Edit several usernames to a group at once" in Thing Labs.

Benjamin Stover started following the problem "Map popups are not sized correctly for multiple people in one place" in Shizzow.

Benjamin Stover replied on April 10, 2009 04:00 to the idea "What about not having to click on "Close this window"" in I Need to Read This:

The people have spoken! It's on our todo list.

A comment on the idea "Single Bookmarklet" in I Need to Read This:

Don't worry, the bookmarklet isn't going anywhere. We like the site to be simple, and nothing is simpler than dragging something to your toolbar for installation. – Benjamin Stover, on April 07, 2009 18:10

Benjamin Stover replied on April 02, 2009 16:52 to the idea "Single Bookmarklet" in I Need to Read This:

I just started work on a Firefox plugin yesterday, so I'm guessing you may get your wish!

Benjamin Stover replied on April 02, 2009 16:48 to the question "Do read articles ever expire after a period of time?" in I Need to Read This:

Hey Steven,

Nope, they don't expire so save away! :) Duly noted on tags and search. We've had several times where we wanted to find an old link, so it's on our todo list.

Benjamin Stover replied on March 31, 2009 01:48 to the update "Official status on myVidoop expired certificate" in Vidoop:

And we're back! My sincerest apologies for the outage, and please let us know if you see any more certificate problems.

Benjamin Stover replied on March 31, 2009 01:40 to the update "Official status on myVidoop expired certificate" in Vidoop:

Our servers are being updated with a new certificate. I can't guarantee anything, but this problem should be fixed in 15 minutes or less.

If you are experiencing error messages with the plugin on Firefox, please click Tools -> Addons -> myVidoop plugin and click Disable. You will have to restart your browser. After this issue is resolved you can re-enable it using the same procedure.

Benjamin Stover posted an update in Vidoop on March 31, 2009 00:51:

Official status on myVidoop expired certificate

Hello myVidoop users,

We are aware that our SSL certificate expired this afternoon. We are addressing the problem right now, as quickly as we can. My apologies to everyone who cannot login. I know a lot of you use myVidoop to log in to websites every day. I can assure you that steps will be taken to avoid this kind of mishap in the future.

Thanks. I'll feed in updates as I get them.

Benjamin Stover replied on March 26, 2009 18:23 to the question "What's Up With That Vidoop?" in Vidoop:

Hi renegade,

To be clear, you must go to the link first, and then we send you the PIN. If that doesn't help, could you let me know what your carrier is?

Benjamin Stover replied on March 26, 2009 18:21 to the question "Plug-in not compatible with Firefox 3.1 beta3" in Vidoop:

Thanks!

Benjamin Stover replied on March 26, 2009 18:19 to the problem "vidloop plugin" in Vidoop:

The reported Firefox bug above wasn't the issue, but this one is. I'm happy to say that the bug has been accepted and assigned!

Benjamin Stover replied on March 19, 2009 18:11 to the problem "vidloop plugin" in Vidoop:

If you want to keep third party cookies disabled but still want to use the plugin, you can add an exception for "https://myvidoop.com/" using the "Exceptions..." button.

Benjamin Stover replied on March 05, 2009 22:08 to the problem "Firefox plugin doesn't filed text fields" in Vidoop:

Hi Eris,

We haven't tried the plugin yet on Firefox 3.1 beta, but we are committed to supporting Firefox's non-development releases. You can expect to see an update to the plugin when release candidates start coming out.

Benjamin Stover replied on March 02, 2009 20:16 to the problem "Firefox plugin doesn't filed text fields" in Vidoop:

Hi while,

Currently we don't have a timetable for fixing these issues. Thanks for letting us know.

Benjamin Stover replied on February 26, 2009 17:58 to the question "Why "SAY" Pick 5 is OK, When Any 3 of that 5 Doesnt Work?" in Vidoop:

Hello,

We're sorry for the confusion! To be clear, if you select 5 image categories you must find the letters for all 5 categories, not any 3. Choosing more categories increases the difficulty of someone guessing them correctly.

Thanks for the detailed feedback on your experience! It helps us fine tune our sign up experience so that the next person will not have the same problem you did.

Benjamin Stover replied on February 25, 2009 22:06 to the question "Twittre, Delicious sign in not working from myVidoop page" in Vidoop:

Hi Rheta,

Sorry to hear about your sign in link trouble. Unfortunately, this behavior is due to a technical limitation with the way our bookmark and sign in functionality works. Not all websites work with the sign in link. We hope to someday look into a better solution, but currently we have no plans to address this.

As you mentioned, you still have the plugin in Firefox for these sites, but we don't have a solution for you in Safari. Thanks for getting in touch.

Benjamin Stover replied on February 23, 2009 21:39 to the question "Firefox passwords lost" in Vidoop:

I have not been able to reproduce this behavior. Could you look through your passwords list in Firefox preferences and see if you find anything strange (for instance, a blank password, strings that look like garbage)? Thanks for trying us out.

Benjamin Stover replied on February 23, 2009 17:56 to the question "plug in does not work" in Vidoop:

Hello. Sorry to hear about the trouble you're having. I have a few suggestions that might help:

• Is the infinity sign in the toolbar visible? If you do not see it, please make sure the plugin isn't disabled.


• Is it red when you are logged in to myVidoop? If not, please make sure Firefox Preferences -> Cookies -> Accept third party cookies is enabled.


• If you type in your username and password manually, do you get asked to
  save it to myVidoop? If not, make sure your website isn't on the ignored sites list.

Let me know if anything worked for you.