Ben's dashboard

Ben set one of Ben's replies as an official response to "Socialthing! fails to combine synchronized Twitter & Facebook statuses when the Facebook status is given a customized prefix" in Socialthing

Ben replied on March 20, 2008 21:40 to the problem "Socialthing! fails to combine synchronized Twitter & Facebook statuses when the Facebook status is given a customized prefix" in Socialthing:

Thanks for the insight, and you're spot on. Currently I believe we are checking for "is", "is twittering", and maybe a couple of other's. We're implementing a more general matching function that will de-dupe more reliably.

Ben replied on March 20, 2008 04:40 to the problem "Why can't I login to twitter on socialthing" in Socialthing:

These are the types of bugs I loathe... I would almost rather you were still having the problem, so that I could track it further. I'm glad it's working now, and yes, you're probably right about it being on Twitter's end. Twitter's website version and API version (the one we use) don't always seem to be in sync with each other as far as whether one is down for maintenance, etc.

Ben set one of Ben's replies as an official response to "Adding twitter - error" in Socialthing

Ben replied on March 20, 2008 04:36 to the question "Adding twitter - error" in Socialthing:

If you could please post your twitter username as well as your socialthing username (note which is which please). We seem to have run into a rather elusive bug (has only happened on 6 out of 12000+). What's happened is that it authenticated correctly, it just didn't assign that particular Twitter account to your socialthing user account. Also note that it didn't assign it to the wrong person, either, so your privacy is maintained.

I'll take care of this as soon as I have your usernames.

Ben set one of Ben's replies as an official response to "Twitter Rate Limit" in Socialthing

Ben replied on March 20, 2008 04:31 to the problem "Twitter Rate Limit" in Socialthing:

Please also note, that even if you aren't actively using them, desktop applications that interface with Twitter still update in the background, so unless they are closed out, they will still eat up some part of your 70 requests per hour that Twitter allots you.

Ben set one of Ben's replies as an official response to "Feedback link" in Socialthing

Ben replied on March 20, 2008 04:24 to the idea "Feedback link" in Socialthing:

Ah, good catch. We try to make all links open in new windows. Guess we missed that one.

Ben set one of Ben's replies as an official response to "Unacceptable spam. Please remove me." in Socialthing

Ben replied on March 20, 2008 04:19 to the problem "Unacceptable spam. Please remove me." in Socialthing:

It appears 2 of micronauta's friends happened to receive invites after he signed up. These invites could have come from anyone who sent an invite to their address. I can assure you we have no access to your email address book, as we don't ever ask you for credentials belonging to an email provider, and as Matt mentioned earlier, none of the API's provide email addresses when we request user info.

Moving forward, please know that we hold the user's privacy above all else. We are a trust-based service. If we were to betray that trust, even once, in the most insignificant way, we fail you as the user, and will not survive as a company and a service. Quite frankly, I like to use the site myself, and would like it to stick around :)

Ben set one of Ben's replies as an official response to "twitter direct messages in lifestream: private, right?" in Socialthing

Ben replied on March 19, 2008 09:30 to the question "twitter direct messages in lifestream: private, right?" in Socialthing:

Yes, of course. At socialthing, user privacy is of utmost importance. Your direct messages are viewable only by you. If your account were "protected" on twitter, only your twitter friends would be able to see your tweets, etc.

In the future, we plan to make it abundantly clear precisely what access we gain by the provision of your credentials on these external services. Also, what data we access and how exactly we plan to show that data to both you and the other socialthing users you've given access will be transparent.

Ben replied on March 19, 2008 02:04 to the problem "Socialthing doesn't seem to want to sync with Twitter for me." in Socialthing:

Chris, what error message are you receiving?

Ben started following the discussion "socialthing vs friendfeed!" in Socialthing.

Ben set one of Ben's replies as an official response to "hide update from certain user for certain service" in Socialthing

Ben replied on March 17, 2008 02:38 to the idea "hide update from certain user for certain service" in Socialthing:

faizal, thanks for the suggestion. It will be in the next couple releases.

Ben replied on March 16, 2008 23:06 to the question "how's it going?" in Socialthing:

Aye, there you have it.

Ben set one of Ben's replies as an official response to "how's it going?" in Socialthing

Ben replied on March 16, 2008 22:56 to the question "how's it going?" in Socialthing:

tom, glad to hear you're excited. What's your email or st! username?