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  • question

    Beth replied on June 21, 2009 17:08 to the question "Plug in and go my butt!" in Apple:

    Beth
    Just to let anyone know who is in the same situation I was...I phoned Apple Technical Support and they walked me through the steps of setting it up. Basically I plugged it in, when AE Utility wouldn't recognize I had a wireless device I had to reset the AE base station and then rescan..it then found it and then I just went through the steps of setting up a new network. Jonathon from Apple walked me through in about 10 minutes and now I am all set up!
  • question

    Beth asked a question in Apple on June 20, 2009 02:14:

    Beth
    Plug in and go my butt!
    I just bought an airport express and cannot get past the very first step of setting it up, when I plug in my ethernet cable and plug in the AE it flashes amber. So according to the Light Status rundown it means I have a problem with my internet connect however when I plug directly into my computer the internet works just fine. Does AE need a particular type of modem?