BethP's dashboard

BethP replied on February 05, 2009 13:51 to the problem "Emails not received!" in Firstgiving:

Thanks, Dawn for the additional info. We'll look into it on our end to see if there is something wrong. In the meantime, I'd recommend sending the link to your page from your regular email address, as Mindy has, so that you can start receiving donations!

BethP replied on February 04, 2009 20:58 to the question "Nonprofit Resource Area problem" in Firstgiving:

Hi Julie,

I'm sure we can help you, but I need a little more information. Are you talking about the general non-profit resource area on the FG main site:

http://www.firstgiving.com/statements...

or are you trying to access a link from a particular non-profit's start page, such as www.firstgiving.com/twv ?

BethP replied on February 04, 2009 20:54 to the problem "Email tool will not email donors - Help!" in Firstgiving:

Try sending out the emails in smaller batches, or try sending the email from your regular email account rather than the FG email tool.

BethP replied on February 04, 2009 20:53 to the problem "Emails not received!" in Firstgiving:

If you are using Firstgiving's email tool, the address may have been blocked by your friends' junk or spam filters. Try sending out the same information from your regular email account.

BethP replied on January 28, 2009 20:30 to the question "How do I upload a picture and image on my firstgiving page" in Firstgiving:

To edit your personal photograph, please visit your fundraising page, and click Your Account in the upper right corner.

1. Sign-in using your e-mail address and password, and click Your Fundraising Page.
2. Click Go next to the title of the page you wish to edit, under the heading Manage this page.
3. Click Edit your page. This will bring you to the Editing Page. Click here to see an example of an Editing Page.
4. On the left side of the page beneath your current photo or image, click change this image.
5. A pop-up window will display. Click upload your own image.
6. Click browse and select the image you wish to use from your computer.
7. Click upload. Please be patient while your image is being uploaded to our server.
8. Your image should display in the section titled Current page image, Once you see it, click I'm happy with my image.

BethP replied on January 28, 2009 15:16 to the question "HELP WITH NEW ACCOUNT!" in Firstgiving:

Hi Joanne,

Please send our support team an email (support@firstgiving.com) so that they can look into the problem.

Thanks!

BethP replied on January 27, 2009 17:32 to the question "reoccuring gifts" in Firstgiving:

Hi Todd,

Unfortunately Firstgiving does not have a recurring donation option set up at this point. However, it is a request that we've heard from our users and are discussing with our dev team. If this becomes an option in the future, we'll let everyone know by publicizing it on our blog www.onlinefundraisingblog.com.

BethP replied on January 23, 2009 17:27 to the problem "donations are being erased from my page" in Firstgiving:

The reason this happens is that the credit card used to make the donation was declined. Firstgiving has alerted the donor via a "Problem with Your Online Donation" e-mail.

The e-mail encouraged your donor to check with his/her credit card company to clear up any issue & then return to your fundraising page to re-donate.

BethP replied on January 22, 2009 16:31 to the question "facebook application on "Sports Teams" pages" in Firstgiving:

Hi SheRa,

Our Facebook application can only be linked to individual Facebook profiles. You can choose to have it displayed either under your "Boxes" tab or on your profile page.

BethP replied on January 22, 2009 16:29 to the question "Fundraising Page displays wrong event date." in Firstgiving:

Hey Mark,

Having the wrong date displayed won't affect your fundraising page donations, but you can email the support desk (support@firstgiving.com)--they'll fix the date for you.

Best wishes for your training and fundraising and kudos for taking part in such an amazing event!

BethP replied on January 09, 2009 14:46 to the question "where do the donations go?" in Firstgiving:

Hi Shanti,

Firstgiving sends the money you raise with your fundraising page directly to the Scleroderma Foundation (via check or electronic transfer). All you have to worry about is getting in touch with your family and friends and asking them to donate! All best wishes for meeting your fundraising goal.

BethP replied on September 26, 2008 13:26 to the question "Salutations to the Sun -participation" in Firstgiving:

Hi Geeta,

For specific information regarding your event, please contact the non-profit directly or check their web page.

BethP replied on September 19, 2008 13:47 to the question "How do I get regular updates from the Firstgiving blog?" in Firstgiving:

Hi! To subscribe to the blog, scroll down to the bottom of the page and click on the blue link that says “Entries (RSS).” Then click “Subscribe to this feed” in the yellow box.

If you’re using a reader to follow blogs, such as Google’s, click “Add subscription” and simply copy and paste the blog’s URL: http://www.onlinefundraisingblog.com. You should start getting updates in your favorites folder or in your reader right away.

BethP asked a question in Firstgiving on September 19, 2008 13:21:

How do I get regular updates from the Firstgiving blog?

Can I subscribe?

BethP replied on September 19, 2008 13:19 to the question "I don't know blogs!!! how, where, when??" in Firstgiving:

We've now got a very active blog at www.onlinefundraisingblog.com and another with marathon & endurance sports fundraising and tips at www.teamfirstgiving.com. Whohoo!

BethP shared an idea in Firstgiving on September 15, 2008 13:57:

What about fundraising for NPOs outside the US or UK?

NPO fundraising on Firstgiving.com (US-based) and Justgiving.com (UK-based) are restricted to NPOs registered in these countries because we can only verify the authenticity of NPOs in these home markets. Firstgiving fundraisers can raise money for any NPO registered with Guidestar, a database of registered US 501c3 NPOs.

Many US and UK-based NPOs do important and effective overseas work, and many also partner with local NPOs overseas in order to help fund projects, operating expenses, etc. Fortunately, this can make it very possible to get the funding you are talking about!

For example, fundraisers have used Firstgiving to raise over $175,000 for Doctors Without Borders (http://www.firstgiving.com/npo/1185), an NPO registered in the US and investing in medical care in local communities worldwide.

Another example is World Vision’s partnership with Firstgiving fundraisers and local NPOs for such projects as clean water solutions, AIDS education, medical care, etc. See http://www.firstgiving.com/npo/5527.

If there is a specific project or initiative you are interested in fundraising for, consider partnering with a US-registered NPO that would be willing to earmark funds raised on Firstgiving for your project.

BethP replied on September 13, 2008 21:32 to the question "How do we get the page onto Facebook???" in Firstgiving:

Do you have a "Boxes" tab on your profile? Firstgiving is on my info. page, but my fundraising pages are in the Boxes tab, along with bumper stickers, etc. I feel your new Facebook pain :(.

BethP replied on September 13, 2008 21:25 to the question "Off Line Donations Recorded Onto The Website!!!" in Firstgiving:

Hi Cade,

Under "Your Account," click on the "Your Fundraising Pages" tab and then click the orange "Go" button under "Manage this page."

On the right-hand side, under "Page Summary," click the "update" link where it says "Raised offline to date."

Enter your offline donations and you're good to go!

BethP replied on September 12, 2008 14:51 to the question "Does it cost anything to make a donation?" in Firstgiving:

No, Firstgiving’s services are free for fundraisers and donors. Firstgiving takes a fee of 7.5% of each online donation. This percentage is a summary of credit card processing, hosting, security, administrative, service, etc. fees.

BethP asked a question in Firstgiving on September 12, 2008 14:50:

Does it cost anything to make a donation?

Does it cost anything to make a donation?