BethP's dashboard

BethP replied on September 12, 2008 14:13 to the question "Is there a way to contact all my donors after my event?" in Firstgiving:

You can use the e-mail tool in your Firstgiving account to send a thank you to your online donors.

To do this, follow these easy steps:

1. Click the 'your account' link on your page, & sign in with your e-mail address & password
2. Once in your account, select the 'your fundraising pages' tab & click the 'go' button next to your current page
3. Scroll down, & under the 'More Options' heading you will see the 'who's donated' link
4. Select the second option, 'See which donors want to be kept updated about your fundraising'
5. You will see the list of donors who opted to share their e-mail address with you
6. You will be able to send these donors an e-mail by clicking the orange 'continue' button on this screen

BethP asked a question in Firstgiving on September 12, 2008 14:11:

Is there a way to contact all my donors after my event?

I'd like to contact all my donors to thank them after my event. How do I do this?

BethP asked a question in Firstgiving on September 12, 2008 14:08:

How can I extend my page close date?

I want my page to continue to accept donations. How do I extend the close date?

BethP replied on September 12, 2008 14:02 to the question "How do I cancel my fundraising page?" in Firstgiving:

To cancel your fundraising page, go to the top of your Personal Fundraising Page and click "Your Account."

1. Sign in with your e-mail address & password
2. Cick the "Your Fundraising Pages" tab
3. Click "Go" next to the title of the page you wish to edit, under the heading Manage this page
4. At the bottom of the next screen there is an option to cancel your page.

BethP asked a question in Firstgiving on September 12, 2008 14:00:

How do I cancel my fundraising page?

How do I cancel my fundraising page?

BethP replied on September 12, 2008 13:52 to the question "How do I edit my fundraising page?" in Firstgiving:

You can edit your Personal Fundraising Page, including offline total and target amount, by going to your personal fundraising page, and clicking "Your Account" in the upper right corner.

1. Sign-in with your e-mail address and password, and then click "My Fundraising Pages."
2. Click "Go" next to the title of the page you wish to edit, under the heading "Manage this page."
3. Under "Design Your Page," click "Do Some Basic Editing". This will bring you to the Editing Page.

You can edit anything that is in a highlighted yellow box. You can also upload a new photo.
To finish and save your changes, click "I am happy with my changes."

BethP asked a question in Firstgiving on September 12, 2008 13:50:

How do I edit my fundraising page?

After creating my fundraising page, can I edit it? How?

BethP replied on September 12, 2008 13:44 to the question "Oops--I raised money for the wrong NPO." in Firstgiving:

Please cancel your fundraising page as soon as possible to avoid collecting donations in error.

Any donations already collected through your cancelled page are final and non-refundable by Firstgiving.

However, if you would like your donors to get a refund, you can contact the recipient non-profit directly. We will carry out refunds in exceptional circumstances, and with the non-profit's consent.

BethP asked a question in Firstgiving on September 12, 2008 13:44:

Oops--I raised money for the wrong NPO.

I raised money for the wrong NPO by accident. What can I do?

BethP replied on September 12, 2008 13:38 to the question "How do I copy text from Word without creating a formatting problem?" in Firstgiving:

Yes! Copying text directly from Microsoft Word can cause formatting problems on your fundraising page. Instead,

1. Highlight text in Word document
2. Right click and select 'copy'
3. Click on 'start' at bottom left of screen, then select 'Allprograms', 'Accessories' and 'Notepad'.
4. Right click and select 'paste'
5. Highlight text in notepad
6. Right click and select 'copy'
7. Go to your Firstgiving fundraising page and click in the personal message box
8. Right click and select 'paste'

Voila!

BethP asked a question in Firstgiving on September 12, 2008 13:36:

How do I copy text from Word without creating a formatting problem?

Copying and pasting from Word won't work, but from Notepad will. Can I create text in Word and move it to Notepad so that I can paste it to my fundraising page?

BethP replied on September 12, 2008 13:31 to the question "How do we get the page onto Facebook???" in Firstgiving:

Hi Annie,

If you've already added the Firstgiving application to your facebook profile, click the "Boxes" tab on your profile page. You should then see a box that says "Fundraising." In the upper right-hand corner, click the link that says, "see all."

At the top of this page, it should say "Enter a page address at Firstgiving or get your own fundraising page." Copy the url from your fundraising page and click the "Add page" button. Your fundraising page should then appear on your profile.

BethP replied on September 10, 2008 16:47 to the question "How do I add a Firstgiving badge to my website?" in Firstgiving:

Get your supporters started raising funds online by pointing them to your Firstgiving Start Page from your website or newsletter.

It's easy:

Copy and paste the badge code into your website, blog or HTML enewsletter. Badge codes can be found on our website at: http://www.firstgiving.com/Design/1/b...

Replace the text {insertshortURLhere} with your start page URL. (be careful not to add any extra spaces or characters)

If you or your staff need assistance with this, please contact us at support@firstgiving.com and we'll be happy to help.

BethP asked a question in Firstgiving on September 10, 2008 16:46:

How do I add a Firstgiving badge to my website?

I want to link my website to Firstgiving.com. How can I add a Firstgiving badge to my site?

BethP replied on September 10, 2008 16:43 to the question "How do I set up event registration online for my NPO?" in Firstgiving:

In order to get your event set up for online registration, Firstgiving needs the following information:

1, Your event liability waiver (REQUIRED)
2. The registration options/fees
3. Any questions we should ask your registrants, such as T-shirt size, date of birth, etc. Note that if you want us to collect T-shirt size, you must submit answer options (S, M, L, etc)

BethP asked a question in Firstgiving on September 10, 2008 16:41:

How do I set up event registration online for my NPO?

My NPO is registered with Firstgiving.com. We want to set up registration through our start page on Firstgiving so that people can register online and create their own fundraising pages. How do we do this?

BethP replied on September 10, 2008 16:37 to the question "How do I change the banner on my NPO's start page?" in Firstgiving:

You can edit the banner image on your start page by logging into your nonprofit account, https://www.firstgiving.com/account/l...

Select the "edit your Start Page" link, confirm your design name, & re-enter your password and PIN as required.

You can then use the banner image upload feature of the start page edit tool to change your banner.

BethP asked a question in Firstgiving on September 10, 2008 16:36:

How do I change the banner on my NPO's start page?

How do I edit or change the banner that appears on my NPO's start page?

BethP replied on September 10, 2008 16:29 to the question "Can I edit the "My Charity" text on my fundraising page?" in Firstgiving:

We can change the 'my charity' text for you. Please send the text along in the body of an e-mail to support @firstgiving.com (or attached to your message as a Word or text document, or just put it in the body of your message).

BethP asked a question in Firstgiving on September 10, 2008 16:27:

Can I edit the "My Charity" text on my fundraising page?

How can I change the text that appears on my fundraising page under "My Charity"? Can I write my own?