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Ray Light replied on May 28, 2009 14:08 to the problem "Editing a New Metric" in GoodData:
Hi Ed,
I'm not sure if I completely understand where you were in the product when trying to perform your actions, but I hope I this info will help fix your problem.
One way of permanently renaming a metric and changing it's display properties is on the metric's properties page. This can be reached by clicking on the "Data" tab and selecting "Metrics" in the left sub-navbar. This will present a list of all metrics in the project. Select the metric you would like to modify to view the properties page.
Here, click directly on the metric's name to open an in-place editor where you can change the name. A name change made this way will is permanent and automatically saved.
Likewise, a little further down on the properties page, you can click to modify the metric format. Click directly on the format code to modify it using simple codes. For example, displaying long numbers with commas up to two decimal places can be written like this:
#,#.##
Other symbols such as $ or % can be added into the display format.
I hope this helps answer our question, but if I am missing something that you were trying to do, please write back with some more detail and I will get back to you.
Regards,
Ray
Ray Light posted an update in GoodData on May 25, 2009 09:45:
Upload Hint: Splitting FilesWe've had some questions recently about how to split CSV files and upload them into the application as one complete data set, so I am writing here to address this issue. The process for uploading splitting files is the same as updating a previously uploaded data set.
When you first upload a data set, the application creates an entry in the Uploads section (Data > Uploads). After this data has been loaded and an entry created, any additions should be appended to this first data set. This can be done by opening the properties page for the upload, and selecting the "Update" button.
In the Update dialog box, you have a choice whether you would like to completely overwrite the existing data by checking the box. If this box is not checked, the new data is appended to the existing data. In this way, you can regularly update your data with current data without uploading the whole set every time.
Note: when updating data, take care that the second data set exactly matches the original upload in terms of number of columns and column headers.
Ray Light replied on May 25, 2009 09:30 to the discussion "What do you think about BI by Good Data?" in GoodData:
Hi Marion,
The first version of embeddable charts were not interactive. We are releasing the second iteration any day now that has more interactive features. Specifically, a report creator can define filters that report viewers can use when viewing the report.
A third iteration that we just began testing has a lot more improvements in regards to exported reports. This version is expected to be released about 3 weeks after the second iteration above. This version will contain pre-defined drill-down/drill across paths, and new and improved chart graphics. Stay tuned!
Regards,
Ray
Ray Light set one of Ray Light's replies as an official response to "How do I resend the confirmation email?" in GoodData
Ray Light replied on May 13, 2009 08:48 to the question "How do I resend the confirmation email?" in GoodData:
Ray Light replied on May 12, 2009 14:09 to the question "How do I resend the confirmation email?" in GoodData:
I'm sorry you did not receive the confirmation email. There are a couple possible workarounds:
1) You can try to sign up again. Normally, the email is valid for 48 hours before expiring. After expiration, you should be able to sign up again. I am checking into this to see if this is behaving properly.
2) You can create a new account with a different email address.
Unfortunately, the confirmation email may sometimes get filtered by an anti-spam application, so please be sure to check your Junk mail folders.
If there is a bug in regards to point 1 above, then I will hunt it down on our end and make sure it's fixed.
Ray Light replied on April 29, 2009 18:16 to the idea "Add Report Group By option to drop down - Group By Report Space/Folder" in GoodData:
Hi Nathan, Thanks for yet another great suggestion. I've added this to our enhancement log. It makes sense and sounds like a relatively easy, impactful fix.
Regarding changing the name from Spaces to Folders, I will start the debate on that one again. We've discussed this at various points before, but the Space name stuck. I'll re-visit this issue with the guys.
Ray Light replied on April 24, 2009 15:06 to the idea "redirect gooddata.com to www.gooddata.com" in GoodData:
Ray Light replied on April 24, 2009 14:39 to the problem "Chart Legend Print Problems - No Colors" in GoodData:
Thanks for the notice. I will forward this on, but I also am happy to inform you that we are working on a new charting system that will replace the existing charts. Users will be able to switch between the old and new charting system beginning with the upcoming release (about 1-2 weeks from now) and additional improvements to the new charting library will be forthcoming.
I think you will be pleased with the new charts, and I will forward your suggestion to our developer in charge of them.
Ray Light replied on April 24, 2009 08:45 to the problem "Minor Site Navigation Question/Issue" in GoodData:
Ray Light replied on April 24, 2009 08:44 to the idea "redirect gooddata.com to www.gooddata.com" in GoodData:
Ray Light posted an update in GoodData on April 21, 2009 16:02:
Technical Support for UploadsHere is another technical support post. All of these kinds of posts will be entered with the tag "support" and I will keep things as current as possible based on the information available here and what the issues people seem to be having.
Today, I'd like to cover the most common problems preventing people from uploading a file successfully to Good Data:
- bad quotes - a non-matching set of quotes in the file can cause the upload to fail
- incompatible end of line character - currently, a known issue is that the application chokes on non-Windows end of line characters. If you are using a Mac, this can be avoided by saving the file as a "Windows CSV" in Excel for Mac, or by opening the file and saving as CSV in popular text editors.
Hope this helps! Please feel free to ask any of your questions here or by email at support@gooddata.com
Ray Light replied on April 21, 2009 10:13 to the question "COUNT appears to max out at 10" in GoodData:
Thanks for reporting this. There are several issues here in addition to some known bugs. First, I think there is some confusion of the COUNT metric. In this case, the metric is counting the possible unique values of the "Funding Round" attribute (ie, a,b,c, seed, etc). Therefore, 10 is returned in all cases (or 9 as in the last screenshot example, when applying the quarter attribute).
I think that in order to get the number you are looking for, it would be necessary to create a composite attribute consisting of COMPANY_NAME and FUNDING_ROUND. Then you can count this composite attribute.
Further, in order to tie this composite attribute to the fact table somehow, it would be necessary to add a special parameter to the COUNT metric. Ultimately, it should look like this:
COUNT (COMPOSITE_ATTRIBUTE, Facts of {Upload_name})
where the "Facts of {Upload_name}" is an attribute that is automatically generated by the application upon upload. This attribute is created explicitly for COUNT metrics and tying on attribute to the fact table.
By doing this, the application will be able to compute different values for the COUNT metric when sliced and diced by different attributes because it is tied to the fact table. In other words, the count will compute an intersection of the two parameters in the defined metric.
Regarding your comment about trying to compute a SUM in the second screenshot above, this is a known bug and we are working on this. Currently, the application cannot aggregate things twice. In this case, the aggregation is occurring with the COUNT metric, and again with the SUM, causing a problem. We hope to have this problem fixed soon.
Hope this helps!
A comment on the problem "Map Attribute errors across multiple data sets" in GoodData:
ok, got it. i will take a look try to offer some solution and post back here as soon as I have an answer. thanks, Ray – Ray Light, on April 15, 2009 17:49
Ray Light replied on April 15, 2009 16:28 to the problem "Map Attribute errors across multiple data sets" in GoodData:
Again, apologies for the problems you are experiencing. The error messages are a known bug and we are working to change them to be much more descriptive. As it stands, the message doesn't say much, and I'm not sure how to help you with this from looking at the screenshots.
However, I would be more than happy to take a look at the files to see if I can determine why this is failing. If this is possible, please zip them and send them to support@gooddata.com
After receiving them, I will take a look try to join them. Also, if this is not possible, also let me know, and I will try to think of something else.
Ray Light replied on April 15, 2009 15:53 to the problem "Upload failure following "Describe Your Data" screen." in GoodData:
Ray Light replied on April 15, 2009 08:44 to the problem "Upload failure following "Describe Your Data" screen." in GoodData:
Thanks for reporting this. After looking into this, this is clearly a bug on our side. Our pre-defined dates only go back to 1980, so you're right, your date is out of the range. I am entering this problem into our bug database. We will increase the date value to go much further back.
I'm sorry you are experiencing this problem. We hope to fix this soon!
Ray Light replied on April 13, 2009 07:49 to the question "Dashboard table (Iframe) does not load in IE7" in GoodData:
I apologize, but I don't think this feature was released in the latest update. This latest update was already in testing at the time of the earlier reponses, when this problem was fixed. Currently, this feature and others are in a test build, and will be released in the next version, likely in a couple weeks. I will let you know if this feature gets deployed in a hotfix release.
Ray Light replied on April 13, 2009 07:34 to the problem "'Task timeout' error uploading a 10MB data file" in GoodData:
Hello Pavel, I'm sorry you are experiencing this problem. Thank you for the detailed error message. I will need to forward this along to one of our developers to see if they can determine what went wrong and how to fix it. I will get back to you as soon as possible with some more info.
In the meantime, the most common problems with data upload are the following:
- bad quotes - a non-matching set of quotes in the file can cause the upload to fail
- incompatible end of line character - currently, a known issue is that the application chokes on non-Windows end of line characters. If you are using a Mac, this can be avoided by saving the file as a "Windows CSV" in Excel for Mac, or by opening the file and saving as CSV in popular text editors. I can recommend TextWrangler for this, as it is good at opening large files. TextWrangler is free and can be downloaded from Bare Bones Software.
I hope this helps, but I will also get back to you with more information after I've had a chance to speak with someone about the error message.
Ray Light posted an update in GoodData on April 09, 2009 17:34:
Latest improvements to Good DataI am happy to announce the newest improvements to Good Data in the most recent release. Some of the changes are in direct response to your feedback, so we thank you and hope you continue to provide us with your thoughts. The newest release includes these new features:
Initial Project Templates
You can now start a project with US and New Zealand Census data and reports. This new feature allows you to start a project with public data already resident, and add your own data to the project. Compare your sales data against census information on region, income levels, demographics, etc. Let us know what you think, and what public data sets you would like to access in the future.
Attribute Mapping
This is a major improvement and allows you to create reports from multiple different data sets through a shared attribute, such as date. For example, you can start a project with the US Census data pre-loaded and upload your own data for rich reports combining information from both sources.
Homepage Pulse Improvements
The homepage Pulse has been modified and improved to make it easier and more visually appealing to see the activity in your projects. Items are now presented with descriptive icons indicating type of message, and multiple similar announcements are bundled together and can be collapsed or expanded as you wish.
UI Improvements when creating filters
Now when creating filters, the filter menu recognizes certain data types and automatically presents enhanced graphical options for selecting your criteria. For example, select states from a map rather than a list, or select date information from a calendar.
In addition, we've fixed several bugs and hope you'll agree that this our most feature-complete, bug-free release to date! We look forward to hearing your thoughts on this update!
As always, we'd love to hear from you about potential use cases. If you have a project in mind and would like some assistance, please don't hesitate to contact us and let us know.
You can post here or send us email at support@gooddata.com
Looking forward to hearing from you!
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