Bob or Robert's dashboard

Bob or Robert replied on August 18, 2009 23:37 to the problem ""The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation"" in Dell:

Dell sent me a new AC adapter the next day! It's been a year since then and now the same message comes up on the start up screen. Sometimes my battery charges and sometimes it doesn't. I realize my battery life is ending...it's 2 years old...any thoughts???

Bob or Robert replied on August 18, 2009 23:14 to the problem ""The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation"" in Dell:

I called Dell and told them I had the same problem. They sent a new AC adapter and it arrived the very next day!

Bob or Robert replied on July 11, 2008 20:08 to the problem "Vonage didn't deliver service, but I still get billed!" in Vonage US:

I was promised back in September 2007 that a Vonage technician would come to connect my modem and they still haven't come yet and I am still being billed in 2 checking accounts! What is the best way to talk to Vonage to get this solved?. What is the best phone number and email for Vonage ?.

Bob or Robert reported a problem in Vonage US on July 11, 2008 20:08:

Vonage didn't deliver service, but I still get billed!

anybody use vonage?

Bob or Robert replied on July 09, 2008 23:37 to the update "I'm Amy Muller, Chief Community Officer at Get Satisfaction. Pleased to meet you." in Get Satisfaction:

Amy............and Scott:

Thanks for taking care of the editing for me. I appreciated what Get Satisfaction did for me in all respects. I'm am telling my friends and the bottom line is that "you live up to your name" and frankly... "you guys have your act together!"

Bob or Robert

Bob or Robert replied on July 09, 2008 16:50 to the update "I'm Amy Muller, Chief Community Officer at Get Satisfaction. Pleased to meet you." in Get Satisfaction:

Amy..does this link help you find my post which is in pink on my account...?

http://getsatisfaction.com/people/bob...

Thanks,
Bob or Robert

Bob or Robert replied on July 09, 2008 16:45 to the update "I'm Amy Muller, Chief Community Officer at Get Satisfaction. Pleased to meet you." in Get Satisfaction:

Amy, does this help?

""The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation"" in Dell.

Bob or Robert replied on July 09, 2008 16:35 to the update "I'm Amy Muller, Chief Community Officer at Get Satisfaction. Pleased to meet you." in Get Satisfaction:

Amy, I was recently helped via the Get Satisfaction website and my problem was solved by a participating Dell employee. I received a new AC adapter from Dell within 2 days! QUESTION The Dell employee suggested that I remove my Dell service tag number and my address from my posting in my Get Satisfaction account. Can I edit this out myself?... or can you do this for me? If you can, please go ahead and do it. If I can do it, how do I proceed? My email address is fbk98@aol.com

Thanks,
Bob or Robert

Bob or Robert marked one of Dell-Bill_B's replies in Dell as useful. Dell-Bill_B replied to the problem "I need help,otherwise it's unfair!".

Bob or Robert replied on July 07, 2008 02:25 to the problem ""The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation"" in Dell:

Bill_B at Dell:

What is your email address so I can request a new AC adapter? I will send you my service tag address and my current ship address

Bob or Robert

Bob or Robert reported a problem in Dell on July 07, 2008 02:18:

I need help,otherwise it's unfair!

Dell, Bill:

I have had this problem too. It was intermittent right around the time my warranty expired on April 22, 2008 so I didn't know even know it was a prevalent problem from a product defect of some sort. Now I see where this is a real problem with many Dell laptops. I love my Dell E1505 and think this is unfair that I am now learning why the AC adapter fails or isn't recognized! Since my warranty just recently expired can you send me a new 65 watt adapter? My Dell service tag number is [Removed at the request of customer]
Thanks,
Bob or Robert K.

Bob or Robert started following the problem ""The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation"" in Dell.

Bob or Robert started following the problem ""The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation"" in Dell.