boxmonkey's dashboard

boxmonkey replied on November 22, 2009 23:19 to the idea "Last.fm scrobbler" in Grooveshark:

Every time we get close to having time to work on this a bunch of other stuff gets piled on top. That said, barring any major surprises, I'm expecting this feature to make it into the release after next (next release goes out some time this week). Keep in mind that all new features are released to VIP members only so they can try it out and give us feedback on it, so I can't say when it will be available to *everyone,* but at least we're pretty close to being able to actually write the code for it.

You guys might be a bit surprised to find that scrobbling support is actually not a very popular feature request according to the surveys we have run; it just happens that those of you who want it *really* want it. Essentially everything that has been given priority over this is either due to working on features that are more popular or more profitable. There are still a few feature requests that are more popular than scrobbling support, but we do want you to be happy, and besides it's a fun project. I'll post an update when the feature has been added to the VIP-only preview section of Grooveshark.

boxmonkey replied on November 18, 2009 23:47 to the question "Track Length or File Size Limits?! HELP ME!" in Grooveshark:

Hi Bopsy,

Word is that there are no file size limits either. The uploader doesn't give you any error messages indicating why it won't upload the files?
Do you have access to an upload service? If so you could upload them and I can send it on to the upload team.

boxmonkey replied on November 18, 2009 02:29 to the question "Access Grooveshark on my mobile phone" in Grooveshark:

If you guys are VIP and you promise to rate the ADC2 app, I can hook up a limited number of people with the beta of the app. It's an updated version so it should be less buggy too.
Contact me directly (jay at grooveshark dotcom) with your Grooveshark username and I will hook you up with a link. :)

boxmonkey set one of boxmonkey's replies as an official response to "Track Length or File Size Limits?! HELP ME!" in Grooveshark

boxmonkey replied on November 17, 2009 01:24 to the question "Track Length or File Size Limits?! HELP ME!" in Grooveshark:

Hi bopsy, it looks like currently there is a 100MB limit on uploads, however I'm told that we will be removing that limit some time soon, maybe even this week.

boxmonkey replied on November 16, 2009 23:45 to the question "Track Length or File Size Limits?! HELP ME!" in Grooveshark:

Hi Bopsy, sorry for the delayed response. I'm not actually aware of any limits, but I am trying to get an answer from our upload team. Hopefully we will have a real answer for you soon. :)

boxmonkey replied on November 10, 2009 05:44 to the question "GrooveShark Tagging Files on my hard-drive?!?" in Grooveshark:

Why would you want the tags on Grooveshark to be different from the ones on your computer? Think of it as a way to encourage users to be honest. ;)

boxmonkey replied on November 06, 2009 05:00 to the problem "Noisy Advertisements" in Grooveshark:

Hi Davy,

We absolutely do not ever want ads that play sound on the site, especially if they are interrupting a user's music listening experience! I've already forwarded your feedback to our ad department so they can hopefully hunt down the misbehaving ads.

Thanks for letting us know!

A comment on the problem "Can send money, cannot upload files" in Grooveshark:

I probably should have clarified that I'm not here for "official" support, I was just bored/couldn't sleep and saw that some clarification was needed, so I stepped in to shed what little light I can. It does suck that your requests for support went unanswered, it's not much of an excuse but we have a *massive* backlog of support requests and not enough people to handle them all right now. That's bad, and we're working hard to get more people on it. In the meantime it might seem like your feedback is being ignored. There also seems to be some issue where people might be sending support requests to an address that doesn't get much attention. The best way for VIP users to get support is through the feedback button in Grooveshark, although again the turnaround time on that may not be entirely satisfactory due to the backlog. – boxmonkey, on October 29, 2009 15:31

A comment on the question "Access Grooveshark on my mobile phone" in Grooveshark:

Coming soon. :) – boxmonkey, on October 29, 2009 15:05

boxmonkey replied on October 29, 2009 14:41 to the question "Grooveshark on Playstation 3 is now broken :(" in Grooveshark:

From what I've read, the PS3 actually supports flash 9 now, which is what we require (and always have). Theoretically we don't have to worry about accidentally breaking backwards compatability, because the compiler won't let us (if we say the target is flash 9, it dies if we try to use flash 10 code).
The thing that stinks about flash is if something crashes, it will not tell the user no matter what. My guess is something is crashing, but it won't tell you what, it just silently fails. That means there's no way for you to give us much in the way of details either, and it looks like there is no "debug" version of flash available for PS3. Usually the debug version of flash will actually tell you about what's wrong when something crashes, but with that not being available on the PS3 this is going to be difficult to track down for sure.

One thing you can try which is a very very long shot, but might be worth giving a try anyway, is try to clear the browser cache and then reload. Definitely let us know if that works, but in the meantime I'll see if we can't get our hands on a PS3.

boxmonkey set one of boxmonkey's replies as an official response to "Grooveshark on Playstation 3 is now broken :(" in Grooveshark

boxmonkey replied on October 29, 2009 14:06 to the question "Grooveshark on Playstation 3 is now broken :(" in Grooveshark:

Hi there,

That's a bummer! We haven't started requiring a newer version of flash, so it's not that. Unfortunately we don't have a PS3 in the office to test with (and I don't have one at home), and I don't even know much about how the browser works on the PS3, so unfortunately I don't have much to contribute right now. I just wanted to say we had no idea that this was broken. Hopefully this will be a good excuse to get a PS3 in here. ;)

boxmonkey set one of boxmonkey's replies as an official response to "Upload Canceled... I know...Personal Karaoke mp3's only." in Grooveshark

boxmonkey replied on October 29, 2009 04:43 to the question "Upload Canceled... I know...Personal Karaoke mp3's only." in Grooveshark:

Armand, you should have received an email notifying you of the takedown notice along with what files were claimed to be infringing. Please check your spam folder.

boxmonkey replied on October 29, 2009 04:42 to the problem "Can send money, cannot upload files" in Grooveshark:

Guys, I'm just a developer here, so I don't know everything there is to know about our licensing and all that, but I hope I can shed some light on a couple of misunderstandings.

We comply with the DMCA by removing content when we receive a takedown notice for that content, just like YouTube, Vimeo and every other service that allows users to upload content. We send you an email notifying you when there is a takedown notice for content that you have uploaded to the systsem, and we give you the opportunity to contest that claim if it is invalid. Please note that we only remove the content that was claimed to be infringing. If *that* content is still available on the site, then there has been a serious error on our part. If you did not receive the email from us notifying you of the takedown, please check your spam folder.

We block your account from uploading again because we would be required to ban you from the site if there was another infringement claim. This way you can keep your account and continue using Grooveshark worry free. You should also note that the new interface allows you to add songs to your library without uploading them, so if someone else uploads the songs you are looking for, you can add them to your library by selecting and dragging them, or clicking the add to library button.

boxmonkey set one of boxmonkey's replies as an official response to "Artist compensation, how does it work?" in Grooveshark

boxmonkey replied on October 24, 2009 18:46 to the question "Artist compensation, how does it work?" in Grooveshark:

Hi Randy, I'm not involved in that side of the business operations so I can't give you a very detailed answer, however I do know that we have an entire website dedicated to artists at http://artists.grooveshark.com/ and I know it lets artists track things like how many plays they are getting, etc.. As one of the few employees at Grooveshark who isn't also a musician, I don't have an account there, but presumably it has a way for artists to see how much they are earning as well. :)

A comment on the question "Access Grooveshark on my mobile phone" in Grooveshark:

That's coming too. If a platform is "smart" we're working on it. ;) – boxmonkey, on October 21, 2009 00:18

A comment on the question "RSS feed for My Favorites?" in Grooveshark:

Hey karl3, please send me an email at jay at grooveshark dot com with your Grooveshark username (is it just karl3?) and I'll see what I can do for you... – boxmonkey, on October 17, 2009 23:07