breley's dashboard

I have upgraded from Sprite v2.2.2, build 2280 to sprite 6.5.4.13. With the prior version I had no trouble backing up my PPC Phone (AT&T Fuze). However, with the new version, Sprite consitently crashes when it attempts a standard backup 27 seconds into the "Finalizing Backup Index", prior to the mandatory device reset.
The message is "An unexpected error occurred. If the problem persists visit http://www.spritemobile.com/support/s..."