Brett Butterfield's dashboard

Brett Butterfield replied on November 09, 2009 21:11 to the question "Quicktime plugin problem?" in Pixelpipe:

The issue is specific to version 7.6.4 of Quicktime when viewing on a PC. It's not just effecting Pixelpipe either, MobileMe users can't even view videos. Here are some details if you're curious http://discussions.apple.com/thread.j...

We expect Apple will be fixing the issue soon however we're looking for a workaround for the problem as well.

Brett Butterfield replied on November 09, 2009 16:43 to the problem "Pixelpipe as default for sharing don ́t work" in Pixelpipe:

You need to choose a specific service or Default Pipes when choosing your Share Online default service. It sounds like you've selected CHOOSE PIPE from the list which isn't a service so will cause issues.

Brett Butterfield replied on November 08, 2009 17:49 to the question "i can't sign up!" in Pixelpipe:

It sounds like your email address is already associated with an account. Do you already have a Pixelpipe account?

You can reset your password at http://pixelpipe.com/signin/reset if you can't remember your password.

Brett Butterfield replied on November 07, 2009 05:41 to the problem "Upload photo to Brightkite not working" in Pixelpipe:

Brightkite made some changes to their API that broke our integration recently. They're looking into the problem now, should be resolved soon.

Brett Butterfield replied on November 05, 2009 17:47 to the question "Can't find images in Wordpress" in Pixelpipe:

WordPress doesn't accept media uploads through their API (the last time we checked) so you won't find your images in the library. We post directly to your blog and provide links to the media.

Brett Butterfield replied on November 05, 2009 17:07 to the question "Drag and drop feature doesnt work?" in Pixelpipe:

Drag & drop feature in what application? We have a bunch and several support drag & drop. http://pixelpipe.com/tools

Brett Butterfield replied on November 05, 2009 04:58 to the question "Constant Temporary System Error when uploading videos from site." in Pixelpipe:

How large is your video? We have a maximum file size of 200MB per file, if you're going over the limit you'll get an error on upload.

Brett Butterfield replied on November 01, 2009 19:01 to the question "N86 restarting after clicking upload icon in photo gallery!" in Pixelpipe:

It sounds like you selected "CHOOSE PIPE" as your default upload instead of picking Default Pipes or a specific service. To fix just open Share Online, select Pixelpipe & then Option/Set as default. You can now choose your default Pipe for upload

Brett Butterfield replied on November 01, 2009 02:52 to the question "help with video upload to twitter" in Pixelpipe:

We're using Quicktime player for playback in the browser. We don't alter the videos so as long as your browser supports Quicktime playback you should playback without issue.

Brett Butterfield replied on November 01, 2009 02:45 to the question "Choosing destination AFTER upload?" in Pixelpipe:

Not yet, coming soon though!

Brett Butterfield replied on November 01, 2009 02:41 to the question "Pixelpipe and Public Viewing" in Pixelpipe:

No, we do not create a public album of your uploads. Your uploads are only visible when you post them to somewhere public.

Brett Butterfield replied on November 01, 2009 02:34 to the idea "SFTP support to pixelpipe" in Pixelpipe:

We'll look into adding SFTP support, it should be possible.

Brett Butterfield replied on November 01, 2009 02:33 to the question "Where's my VID after upload via Palm Centro (Sprint)?" in Pixelpipe:

We've never tested web uploads with the Palm Centro since it's primarily for desktop web browsers. If it's not working you may want to try email uploads, you can find your private email upload address under Settings on pixelpipe.com.

Brett Butterfield replied on November 01, 2009 02:25 to the question "Please add audio upload services for Evoca and AudioBoo" in Pixelpipe:

We'll look into adding both services. As long as they have an interface for us to post on your behalf we should be able to add at least one of the services.

Brett Butterfield replied on November 01, 2009 02:16 to the question "what is system error-1" in Pixelpipe:

That's a Share Online error so we don't have any way of knowing what it means. I'd guess it's because the client can't connect to the network though. You might want to verify your APN is correct and try again.

Brett Butterfield replied on November 01, 2009 02:13 to the idea "Suggestion for uploading from Palm Pre App" in Pixelpipe:

Unfortunately webOS doesn't support that feature so there's no way for us to implement a mult-select photo chooser at this time. We'll keep an eye on the SDK though and add the feature as soon as we're able.

Brett Butterfield replied on October 31, 2009 08:07 to the problem "System error-1 shows during "update service"on share on line on mobile" in Pixelpipe:

Try reinstalling your configuration file for Share Online, you can do some from your Nokia phone at http://m.pixelpipe.com/nokia.

Brett Butterfield replied on October 31, 2009 08:05 to the problem "can't upload pictures from my nokia" in Pixelpipe:

You need to visit http://m.pixelpipe.com/nokia/ from you Nokia phone to install the Share Online configuration for Pixelpipe.

Brett Butterfield replied on October 30, 2009 20:39 to the question "Pixelpipe -> Facebook Pages" in Pixelpipe:

We haven't forgotten, we've got Facebook pages on the list for our next release. We'll notify you all as soon as the feature is live.

Brett Butterfield replied on October 30, 2009 20:37 to the question "Sending media to Albums in FB, but not posting them." in Pixelpipe:

You need to remove the "Publish to streams" permission on Facebook if you don't want your uploads to post to your wall without your approval. You can find the setting at http://www.facebook.com/editapps.php?.../editapps.php?v=allowed under Pixelpipe/Edit Settings/