Brian Oberkirch's dashboard

Brian Oberkirch replied on September 21, 2009 13:23 to the problem "Free Legacy account billing cycle not updating" in Blinksale:

Matt: thanks for this update. Can you send me your Blinksale ID to brian@blinksale.com? We'll have a look at why the counter isn't resetting properly.

Brian Oberkirch replied on September 01, 2009 01:25 to the problem "Your support: Gone. My Project: Dead." in Blinksale:

Hi David. Sorry for the delay. Just sent an answer on the API question, and we'll see if we can accommodate you with the current structure or if we need to add something for the API update.

Also, it looks to me like your refund issue was addressed on August 13. Please send me a note to brian@blinksale.com if that is not the case and it is still outstanding. Thanks.

Brian Oberkirch replied on August 26, 2009 17:28 to the problem "Apparently, you don't want my business" in Blinksale:

Chris: thanks for this report. Can you send your Blinksale ID to brian@blinksale.com?

Brian Oberkirch replied on August 24, 2009 18:18 to the problem "Being Overcharged." in Blinksale:

Hi Jay. Thanks for your call on this today. Glad to get it cleared up & appreciate your suggestions on Purchase filtering as well. I'll call you soon to get more suggestions.

Brian Oberkirch replied on August 23, 2009 12:19 to the problem "I am still waiting to receive a reply" in Blinksale:

Hi Adam. I'm sorry you've had some issues with your account. I don't see any notes from you to support@blinksale.com. Please send me more information. I did respond to the Get Sat posting you made the other day.

Brian Oberkirch replied on August 23, 2009 12:14 to the problem "Possible security breach" in Blinksale:

Adam: apologies just some testing. Not sure how it would have ended up in your account. No security issues with your account, certainly.

Brian Oberkirch replied on August 19, 2009 19:48 to the problem "cant upgrade account, link is broken???" in Blinksale:

Ok, Derek. Can you try again and let me know the result?

Brian Oberkirch replied on August 19, 2009 19:25 to the problem "cant upgrade account, link is broken???" in Blinksale:

Derek: thanks for this post. Looks like you were trying to upgrade from your own account settings page?

Brian Oberkirch replied on August 13, 2009 21:56 to the problem "JavaScript Error, Can't Send or Create Invoices" in Blinksale:

Jeph: we'll look at this right now. CAn you email your Blink ID to support@blinksale.com?

Brian Oberkirch replied on August 11, 2009 19:38 to the problem "Credit card not working" in Blinksale:

This issue is fixed up.

Brian Oberkirch set one of Brian Oberkirch's replies as an official response to "Have you abandoned work on Blinksale?" in Blinksale

Brian Oberkirch replied on August 11, 2009 19:36 to the question "Have you abandoned work on Blinksale?" in Blinksale:

Luc & everyone: I know you've been frustrated by the lack of development on Blinksale over the past few years. Since we started working on it, we've been heads down in restructuring things for better performance and so we could start adding in the features you guys want. They won't all get wrapped in at once, and the goal is not to replicate other services to a 't'.

If you'll keep an eye on things, I think you'll see an ongoing commitment to re-engaging with everyone and keeping fresh code and design flowing into the service. Thanks for trying Blinksale out & I do appreciate the input.

Brian Oberkirch replied on August 11, 2009 19:33 to the problem "My "Purchases" tab has been broken for weeks." in Blinksale:

Brett: yikes. Can you email me at support@blinksale.com with your Blink ID and we'll work on this?

Brian Oberkirch replied on August 07, 2009 17:29 to the problem "Invoice Display Broken - Affects all templates and clients,." in Blinksale:

Michael: thanks for your input on this. We fixed it up last night. Let us know if you continue to see any problems.

Brian Oberkirch set one of Brian Oberkirch's replies as an official response to "Issue with Thank you templates?" in Blinksale

Brian Oberkirch replied on August 07, 2009 17:27 to the problem "Issue with Thank you templates?" in Blinksale:

Hi Thomas. This issue should be fixed now. Let us know if you still have any issues.

A comment on the problem "Credit card not working" in Blinksale:

DP/Kris: can you email me at support@blinksale.com ASAP. Include your Blinksale ID and we'll look into it. We'll get you back in as quickly as possible. – Brian Oberkirch, on August 02, 2009 18:10

Brian Oberkirch replied on July 28, 2009 23:57 to the problem "your site is broken" in Blinksale:

Mary: sorry you were having a problem with signup. Can you send me an email to support@blinksale.com or send me your phone number so I can talk to you about the specific problem? Thanks.

Brian Oberkirch replied on July 22, 2009 02:14 to the problem "I have been calling both the 2145802002 as well as the 2145802001 phone # & emailing Brian as well. I haven't been able to get on the website since Friday 07/17/09-error message that says operation aborted. My customers are expecting invoices & I can't produce them. Please call me ASAP as I need to get this issue resolved - 314.607.1204. Debra Libby / Ozark Racing" in Blinksale:

Debbie: just called you. We'll get this fixed up right away.

Brian Oberkirch replied on July 16, 2009 13:45 to the problem "Can't send pdf." in Blinksale:

John: Can you tell me more about what happens? We pushed a fix for this some time back, but I'd like to know exactly what you are experiencing. Can you email me your Blinksale ID to support@blinksale.com?