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Jennifer Brown gave praise in Timbuk2 on July 30, 2009 03:01:
excellent product, and excellent customer serviceThe pull on my cargo tote broke, and the Velcro on my 2-way wore out. I called Timbuk2 to ask about what could be done, and immediately was offered replacements for both at no charge. I am already a big fan of their products... this kind of response is icing on the cake.
