Bryan Guido Hassin's dashboard

Bryan Guido Hassin replied on August 25, 2009 06:53 to the question "how to add facebook groups or fanpages to identity?" in Poken:

Hi, Jackie! Currently we only support personal facebook profiles but this is an interesting idea. I suggest you post it as a product idea so we can see how much community support there is for it. Also, to answer your desire not to post a personal facebook profile on ALL of your identities, kindly note that you do not have to share facebook information on all of your identities; you can pick and choose what to share on each one.

Bryan Guido Hassin replied on June 01, 2009 20:43 to the question "Poken website lacks security" in Poken:

Hey all! I'm pleased to report that the Poken website has featured mandatory SSL for many weeks now! Happy pokening!

Bryan Guido Hassin replied on May 27, 2009 15:51 to the question "Poken website API?" in Poken:

Yes, we are definitely falling behind on our communication and your point is well taken. To THAT point, though, I will say that "we're working on it." :-)

Bryan Guido Hassin replied on May 27, 2009 15:43 to the question "Poken website API?" in Poken:

Have you been back to the website recently? I think you'll find it eminently more usable!

Bryan Guido Hassin set one of Bryan Guido Hassin's replies as an official response to "http://www.doyoupoken.com.es/ copyright violation?" in Poken

Bryan Guido Hassin replied on May 20, 2009 06:44 to the question "http://www.doyoupoken.com.es/ copyright violation?" in Poken:

Thank you for your eagle eyes, Ton, and for your staunch vigilance! :-) You are correct that we do reserve the rights for poken, the poken logo, and the doyoupoken.com domains. If people abuse them, that is bad for the brand and other resellers in the area so we will take action. In this case, though, the website proprietors have done a good job of representing our brand and they convey accurate information about our products and services. Therefore this site should be good for the entire Spanish market.

Bryan Guido Hassin replied on May 01, 2009 10:55 to the problem "Oath vs passwords" in Poken:

Sorry for the delay in my response! As of our site update last week, the initial Poken request is valid one-time only. Therefore, even if the URL is sniffed, it won't provide any useful information. Does this address your concern?

Bryan Guido Hassin replied on April 17, 2009 06:01 to the problem "Oath vs passwords" in Poken:

I know you're frustrated (and sad) but your points are well taken. In recent weeks we've made major security upgrades, including moving to FaceBook Connect instead of asking usernames/passwords for FaceBook, our most popular network. We have also just updated the site to use HTTPS in its sensitive places. In the meantime the rest of our work has been directed toward enhancing usability, which is by far our area of greatest user critique. We're getting there, slowly but surely!

Bryan Guido Hassin replied on April 16, 2009 11:46 to the problem "You've been ghosted!" in Poken:

The office was closed for Easter holidays. :-)

Bryan Guido Hassin replied on April 09, 2009 15:42 to the question "Confused about discreet mode." in Poken:

Double-click the palm to enter discrete mode. A tiny light flashes on the end of the "arm" near the USB connection. If hand is still attached to the body, the light is hidden; remove the body and you can see it. As some members have already pointed out, the light is visible even within the body in low-light conditions.

Bryan Guido Hassin replied on April 09, 2009 10:11 to the problem "You've been ghosted!" in Poken:

Sounds like a different issue then; please email your account info to info ta doyoupoken tod com and we'll help you troubleshoot it.

Bryan Guido Hassin replied on April 09, 2009 09:42 to the problem "You've been ghosted!" in Poken:

Do all people with whom you poken get your card ghosted? Are you sharing one or more profiles (Devices => Manage Modes)?

Bryan Guido Hassin replied on April 09, 2009 09:32 to the problem "You've been ghosted!" in Poken:

Jilles is right about many things but ghosting by default is not one of them. :-) There was a problem in February in which many users experienced errors during the signup process. The errors led to accounts created with no identities shared and, when people poken with no identities shared, they inadvertently ghost their poken partners.

Now we have revised the signup process such that users experience many, many fewer errors and, even if they do, their accounts still share an identity so as to avoid the unintentional ghosting behavior. This is why I am interested to know more details about Jeanet's poken behavior.

Bryan Guido Hassin replied on April 09, 2009 09:07 to the problem "You've been ghosted!" in Poken:

We updated the site to address this problem one month ago and have not received any complaints since. Could you please provide some more details about the ways that you pokened with these people? Is it possible that they actually ghosted you by double-clicking the palm?

Bryan Guido Hassin replied on April 07, 2009 20:18 to the idea "Auto load network data into identity?" in Poken:

We like this idea too!

Bryan Guido Hassin replied on April 07, 2009 20:15 to the idea "Card fields are unintuitive" in Poken:

Thanks for the idea, Kyle. We use dropdowns to keep our data model OpenSocial compatible but do recognize the usability limitations of this approach. We're working on a better way!

Bryan Guido Hassin replied on April 07, 2009 20:11 to the problem "Some ID pictures work, others don't?" in Poken:

Sorry for the inconvenience, Tim! Could you please email us one pic that works for you and one that does not at info ta doyoupoken tod com? We'd love to troubleshoot this and see what's going on.

Bryan Guido Hassin replied on April 03, 2009 07:52 to the question "Ready to Promote" in Poken:

Great advice about the "state" field; thanks for the suggestion! Regarding your ongoing problem, could you please confirm whether or not the total cost of order is being calculated? Thanks!

Bryan Guido Hassin replied on April 03, 2009 05:15 to the question "Mayday! Mayday! My Poken rating on GetSatisfaction goes down!!" in Poken:

Ton, sorry to hear this! I would love to respond but I'm not sure exactly what you mean by the above. Could you please be more specific?

Bryan Guido Hassin replied on April 02, 2009 21:22 to the question "Logo poken with Poken logo. ;-)" in Poken:

;-);-)