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  • question

    Byron Ervin replied on April 13, 2009 12:34 to the question "quicktime plays too fast" in MediaComplete:

    Byron Ervin
    John, I already followed those steps and it did not resolve the problem. We ended up converting the file to WMV and it worked fine.
    Do you think this answers the question? Mark it as answered
  • question

    Byron Ervin asked a question in MediaComplete on April 11, 2009 16:26:

    Byron Ervin
    quicktime plays too fast
    We have the latest Mediashout 3.5 updates and latest Quicktime version installed. The video plays fine in Quicktime fine but plays EXTREMELY fast in Mediashout.
  • question

    Byron Ervin asked a question in Sunbelt Software on March 23, 2009 17:30:

    Byron Ervin
    unable to register key
    Fresh install of Server 2008 with Exchange 2007 and Ninja version 2.1.5688. Everything is working properly except I cannot verify my license key. It says "Checking status of key with Sunbelt. Please check back later." If I hit the REGISTER button, it says "Registration Error. Unable to register the key with Sunbelt Software. Please try again later or contact Sunbelt Software customer support for assistance." Also, I can only get updates for the Antispam/Cloudmark plug-in. The others all have an Error status.
  • question

    Byron Ervin asked a question in Sunbelt Software on March 02, 2009 21:11:

    Byron Ervin
    Ninja messages stuck in submission queue
    I have the latest Ninja installed. When either of the agents are registered, mail does not flow - it is stuck in the Exchange 2007 Submission Queue. If I unregister the Ninja Agents, mail works fine.

    Over the weekend, I installed WSUS 3.0 SP1 on the server. To get the WSUS to install, I had to rebuild the Performance Counters Library by running the command "lodctr /R" on our Windows 2008 server. I have removed WSUS 3.0 SP1 but Ninja still will not work. I also removed and reinstalled Ninja.