Marshall Roch's dashboard

Marshall Roch replied on April 23, 2008 16:34 to the problem "Ghosts in the Machine? Time Zone issues" in I want Sandy:

Bauer,

What version of Outlook?

Marshall

Marshall Roch replied on April 10, 2008 22:03 to the question "What does the @twitter tag do?" in I want Sandy:

macman,

If you have Twitter configured on your Sandy account (see http://iwantsandy.com/settings/twitter), you can use the @twitter tag to override your default reminder settings.

If you don't usually want to be reminded via Twitter, you can turn Twitter reminders off in your settings. Then, tag something with @twitter to have Sandy remind you via Twitter just for that event.

Similarly, @email and @sms override your default reminder settings for those as well. If you say "remind me to move the car @twitter", you will only get a reminder via Twitter. If you say "remind me to move the car @email @twitter", you will get reminders via email and Twitter (but not SMS).

Hope this helps,
Marshall

Marshall Roch replied on April 04, 2008 14:50 to the question "Downtime Fri 4 April 2008, 6:30am PST (Los Angeles, USA) - Ongoing" in I want Sandy:

Stikkit and Sandy's web sites are back online, but things are still not running at full capacity yet. More updates soon...

Marshall Roch replied on March 26, 2008 17:50 to the problem "Can't log in and use secondary e-mail" in I want Sandy:

Hi Diane,

I followed up with you via email. You should be all set now.

Best,
Marshall

Marshall Roch replied on March 24, 2008 15:41 to the question "Recurrent Annual Reminders" in I want Sandy:

Steve,

Sandy supports a variety of "recurrence" tags that will make the reminder repeat automatically. Here are some examples:

* remember Joe's birthday 1/2/1973 @yearly
* remember to take out the trash on thursday @weekly
* remember to take a shower @daily

Here's a full list: http://iwantsandy.com/help/guide#recu...

Hope this helps,
Marshall

Marshall Roch started following the question "Is data collection automatically turned off for Safari Private Browsing mode?" in RescueTime.

Marshall Roch replied on March 14, 2008 20:28 to the question "Does Sandy charge for SMS/mobile messages?" in I want Sandy:

Like you alluded to, just beware of the charges from your cell provider. They can really add up if you have a couple of @daily reminders.

Marshall Roch replied on March 14, 2008 20:18 to the question "Does Sandy charge for SMS/mobile messages?" in I want Sandy:

Hi David,

Nope, Sandy doesn't charge for sending text messages (or tweets via Twitter).

--
Marshall

Marshall Roch replied on March 11, 2008 23:04 to the idea "I need smaller return emails" in I want Sandy:

Dave,

Hrm, good point... Twitter lookups currently only send back 1 item at a time, because of the size restrictions on the messages. Unfortunately there's not a really good solution here... though we hope to improve the situation as soon as possible.

However, you should still have a better experience using Twitter for sending reminders and updates than you would using the secondary email.

--
Marshall

Marshall Roch replied on March 11, 2008 22:12 to the idea "I need smaller return emails" in I want Sandy:

Dave,

You'll have better luck using SMS via Twitter instead of directly from your phone. Sandy's responses to tweets are specially formatted to fit within 140 characters. Using Twitter will also free up your secondary address for another full-blown email address you might want to use.

Hope this helps,
Marshall

Marshall Roch replied on March 11, 2008 19:09 to the problem "Minor annoyance with spaces" in I want Sandy:

Erik,

It's indeed a bug, and will be fixed next time we push out fixes. In fact, the fix happens to allow some more flexible and powerful lookups! Stay tuned...

Thanks!
Marshall

Marshall Roch replied on March 11, 2008 18:29 to the problem "I do not have a mobile phone" in I want Sandy:

Trena,

When you say that it's showing that you haven't fully activated yet, do you mean that you're seeing the orange "Activate your account It'll only take a minute" message near the top of the page?

When you click on it, it should display a big orange box that tells you how to activate (by replying to Sandy's welcome email). If that's not the case, I'm not sure what's wrong.

If you'd still like to give Sandy a shot, email help@iwantsandy.com with "Attn: Marshall: I do not have a mobile phone" for a subject, so that I can take a look at your Sandy account specifically (Get Satisfaction doesn't allow us to identify your account automatically).

If you want to cancel, go to http://iwantsandy.com/cancel to delete your account. And feel free to give Sandy another shot sometime in the future.

Sorry for the trouble....
Marshall

Marshall Roch replied on March 11, 2008 17:42 to the problem "I do not have a mobile phone" in I want Sandy:

Hey Trena,

No problem! The steps on the welcome screen are there just to help you and Sandy get acquainted and are not required; you can complete them in any order, or not at all.

Once you've completed all of the steps you want to do, click the link near the bottom to hide the welcome page in the future.

Hope this helps,
Marshall

Marshall Roch started following the discussion "Scheduled maintenance: Monday, March 10th, 2008; 10:00-10:30pm PDT (America/Los Angeles)" in I want Sandy.

Marshall Roch replied on March 08, 2008 19:34 to the question "problem with 2ndry email" in I want Sandy:

David,

Please forward the error you got to help@iwantsandy.com so we can take a closer look. If you know how, include the email headers, but don't worry about it if not.

Thanks,
Marshall

Marshall Roch replied on March 08, 2008 06:11 to the question "iCal private feeds like Google calendar" in I want Sandy:

Oh, and to clarify:

By "configure your filters," I mean that you should make the site show the same items that you want to show up in the iCal file. So if you want everything tagged @family, step 1 above would be to click on the "family" tag.

Marshall Roch replied on March 08, 2008 06:08 to the question "iCal private feeds like Google calendar" in I want Sandy:

Hey thorsten,

I'm not sure how Rael explained it, but this should work:

1. On Sandy's web site, configure your filters/search however you want it to appear in your iCal file

2. From the resulting URL, copy the ? and everything after it

3. Paste that at the end of your private iCalendar feed URL, so that you end up with something like http://iwantsandy.com/[my private key]/list.ics?filtered=true&tags=marshall&...

--
Marshall

Marshall Roch replied on March 08, 2008 06:01 to the problem "welcome page" in I want Sandy:

Thorsten,

Sorry we dropped the ball on this thread... I'm trying to narrow down the problem now.

I'd be glad to manually override your welcome page setting for you if you'd rather just get it fixed and forget about it. Just let me know if you'd like me to do that.

If you're interested, though, I could use some help diagnosing the problem a bit more:

You said you clicked the "Don't show this page any more »" link at the bottom of /welcome, and that it didn't work. If you go to http://iwantsandy.com/settings and scroll down to the "Welcome screen" section, what does it say? If it says "yes," does it fix things if you change it to "no?"

Best,
Marshall

Marshall Roch replied on March 06, 2008 22:15 to the question "Nothing from Twitter is getting to Sandy" in I want Sandy:

I just got all of the test tweets I sent earlier, and new ones are coming through right away.

Looks like everything's working great again. Yay!

Marshall

Marshall Roch set one of Marshall Roch's replies as an official response to "Nothing from Twitter is getting to Sandy" in I want Sandy