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Carol McDonald marked one of Jessie's replies in Delicious Monster as useful. Jessie replied to the question "DL2 crash".

Carol McDonald replied on September 29, 2009 02:54 to the question "DL2 crash" in Delicious Monster:

Thank you, deleting 2.2 worked. I now have Ver 2.2 running with my old data file. Should I load Beta 2.3 now? Also, should I rename my current file so if it crashes again, I can go back to my previously healthy file? I have daily backups, but can't seem to find any of my old files. Thanks again for your help.

Carol McDonald replied on September 27, 2009 13:40 to the question "DL2 crash" in Delicious Monster:

I accept that the problem is a corrupt data file. I was able to retrieve a prior version running 1.7, and it will allow me to make new entries, but it will not allow updates to the program. I have been trying to update to Ver. 2 and to the beta files, but updating returns the same error message. I am willing to start completely over, but don't know how to get a clean copy of the software.

Carol McDonald replied on September 26, 2009 01:22 to the question "DL2 crash" in Delicious Monster:

Thank you for your reply. Downloading the 2.3 beta resulted in the same error message. I was able to revive a previous database using Version 1.7, and will begin rebuilding on that version. I do not want a refund. I want the company to have sufficient resources to be able to produce a fully operational product.

My case number in FogBugz is 165131. Thanks again for any help.

Carol McDonald asked a question in Delicious Monster on September 23, 2009 15:41:

DL2 crash

DL2 crashed in the middle of transfering cover art from my iPhone last weekend. I rebooted my computer, a Macbook Pro running OS 10, version 10.6.1.When I try to open the library now, I get the following message: "The file 'Delicious Library Items.deliciouslibrary2' couldn't be opened. No document could be created." I sent an email to DL support and was given a case number in FogBugz. So far I have had no response to this inquiry, and there does not appear to be any way to speak to a support person. I have spent hours building the library and have hundreds of items. Support has been nonexistent. I notice that other users have had similar problems, but no resolution has been offered.

Carol McDonald started following the problem "systematic freezing of DL2" in Delicious Monster.

Carol McDonald started following the problem "Delicious Library will not run. Crashes upon start-up." in Delicious Monster.

Carol McDonald started following the problem "Delicious library couldn't be opened ...help!!!" in Delicious Monster.

Carol McDonald started following the question "Library Won't Open" in Delicious Monster.