sarahkim's dashboard

sarahkim replied on November 05, 2009 00:20 to the question "Error changing settings on O'Reilly Answers" in O'Reilly Media:

Hi,

Thank you so much for reporting this! I'm sorry it was difficult to find where to post this bug. Feel free to email any other bug reports or feedback/suggestions to answers@oreilly.com.

Would you mind telling me what settings you were trying to change when you got this error?

Thanks!
Sarah

sarahkim set one of sarahkim's replies as an official response to "Bought the Book, can't get the software!" in O'Reilly Media

sarahkim replied on September 28, 2009 18:44 to the problem "Bought the Book, can't get the software!" in O'Reilly Media:

Hi John,

Sorry about that. You can now find the list of downloads at this URL:
http://examples.oreilly.com/978059600...

Kind regards,
Sarah

sarahkim replied on September 21, 2009 17:00 to the question "How can I get started writing articles for Oreilly.com?" in O'Reilly Media:

Hi Luke,

What area are you interested in writing about? There are a couple of options.

1. We may be interested in having you blog for oreilly.com (all of the technical articles published on oreilly.com these days are from our bloggers).

2. We have a new community site in beta that I can send you an invite to - it may be the best place for you to publish some of your expertise because it includes ways for you to build your reputation with O'Reilly.

Please send me an email at sarahkim@oreilly.com if you're interested in either of these options.

Kind regards,
Sarah

sarahkim set one of sarahkim's replies as an official response to "Can't buy Ebooks?" in O'Reilly Media

sarahkim replied on August 28, 2009 22:43 to the question "Can't buy Ebooks?" in O'Reilly Media:

Hi,

I just found out that some of our buy buttons were down for a short while. They are coming back online now.

I'm sorry for the inconvenience and thanks for writing!
Sarah

sarahkim replied on August 28, 2009 22:38 to the question "Can't buy Ebooks?" in O'Reilly Media:

Hi,

Which ebook were you hoping to purchase? And which page were you trying to purchase it from?

I'm seeing the "Add to Cart" button next to the ebook option on our book pages. For example:
http://oreilly.com/catalog/9780596801...

Thanks!
Sarah

sarahkim replied on June 30, 2009 17:24 to the question "Prequel to Head First Web Design?" in O'Reilly Media:

Hi Craig,

If you like the Head First series I would highly recommend Head First HTML with CSS & XHTML:
http://oreilly.com/catalog/9780596101...

It starts from the beginning and will help you quickly get up-to-speed so you can dive back into Head First Web Design.

Kind regards,
Sarah

sarahkim replied on June 22, 2009 16:19 to the question "Please give a code, needed urgently..." in O'Reilly Media:

Hello,

We won't be able to provide you with code. You may find our book, Learning OpenCV, helpful.

http://oreilly.com/catalog/9780596516...

Good luck!
Sarah

sarahkim replied on May 26, 2009 16:58 to the question "Head First PMP first edition errors [7/08], addendum" in O'Reilly Media:

Hello,

You can find a list of all errata for the first edition of Head First PMP here:
Confirmed: http://oreilly.com/catalog/9780596102...
Unconfirmed: http://oreilly.com/catalog/errataunco...

If you have found errors that aren't listed here there is a link at the top of the page called "Submit your own errata for this product" that you can use to let us know about the additional errors.

Kind regards,
Sarah

sarahkim replied on May 19, 2009 17:54 to the problem "Cannot complete ebook download to PDF" in O'Reilly Media:

Hi Jen,

We haven't heard of anyone else experiencing this issue. Would you email me at sarahkim at oreilly dot com with the email address associated with your oreilly.com account? We'll take a closer look and try to figure out what's going on.

Thanks!
Sarah

sarahkim replied on May 18, 2009 16:16 to the question "rss for all o'reilly blogs" in O'Reilly Media:

Hello,

Here is our all blogs feed:
http://feeds2.feedburner.com/oreilly/...

We also have a news feed that is an editorially selected collection of O'Reilly blog posts:
http://feeds2.feedburner.com/oreilly/...

Cheers,
Sarah

sarahkim replied on April 25, 2009 16:38 to the problem "errata from previous printings" in O'Reilly Media:

Hi Jim,

You can find all of the errata for the 2nd edition of Oracle PL/SQL Programming on this page:
http://oreilly.com/catalog/9781565923...

It includes errata from all of the reprints.

We are moving to a new display of our errata very shortly. You can preview it here:
http://oreilly.com/catalog/errata.csp...

Please let me know if this addresses your concerns.

Kind regards,
Sarah

sarahkim replied on March 07, 2009 16:40 to the problem "Buying an ebook should prompt to make an account" in O'Reilly Media:

Hi Daniel,

Our system is supposed to require you to create an account if you have an electronic product in the shopping cart. There seems to be a bug that we'll have to track down. I'm sorry for the frustration and inconvenience this caused!

Please send me an email at sarahkim AT oreilly.com with the email address you used to register and the Ebook you purchased and we'll get everything sorted out.

Kind regards,
Sarah

sarahkim replied on February 14, 2009 02:49 to the question "How to update (my) author's profile?" in O'Reilly Media:

Hi Olexiy,

Please send me an email at sarahkim at oreilly dot com and we'll get that page updated for you.

Cheers!
Sarah

sarahkim replied on January 23, 2009 01:09 to the idea "Transact-SQL Programming" in O'Reilly Media:

Hello,

We don't have any plans at this time to update that particular book. I'm happy to hear you've found it so useful!

If others think this is a good idea please let us know by posting a comment here.

Kind regards,
Sarah

sarahkim replied on January 20, 2009 23:40 to the question "Please do a Head First EJB 3" in O'Reilly Media:

The latest from Brett:
http://blogs.oreilly.com/headfirst/20...

sarahkim replied on January 20, 2009 22:57 to the question "Online Book CD examples?" in O'Reilly Media:

That book is actually published by Microsoft Press, not O'Reilly. I looked on their book page:
http://www.microsoft.com/learning/en/...

but I didn't see the CD. Here is their contact information:
http://www.microsoft.com/learning/sup...

Kind regards,
Sarah

sarahkim replied on January 20, 2009 22:49 to the problem ""Python for Unix and Linux System Administration" is possibly the worst technical book I've ever read" in O'Reilly Media:

Hello,

I'm sorry it took so long for us to reply. I've submitted this as errata for the book so it will be corrected in the next reprint.

http://oreilly.com/catalog/errataunco...

Unfortunately this doesn't fix your own copy. If you'd like to return your book we do offer a 100% Satisfaction Guarantee:
http://oreilly.com/oreilly/cs/guarant...

Thanks so much for taking the time to write and share your feedback.

Kind regards,
Sarah

sarahkim replied on January 20, 2009 22:44 to the question "Noisy iPhone app" in O'Reilly Media:

Hello,

Sorry it took so long for us to respond. One thing you could do is go to Settings > Sounds and then turn Ring vibrate to ON. That way the phone will vibrate once on a calendar event.

If that doesn't work for you this article details how you can create your own ringtone for your iPhone (since the ringtones that come with the iPhone are not very loud):
http://ezinearticles.com/?How-To-Incr...

Hope that helps.
Sarah