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  • problem
  • question

    cdb replied on April 26, 2009 08:46 to the question "Pavilion dv6500 Poor Battery Life" in HP:

    cdb
    the issue could be in the design of the machine itself. see other threads for information about a class-action suit regarding this and similar issues...
  • problem

    cdb replied on April 26, 2009 08:45 to the problem "HP DV1000 - overheats - shuts down" in HP:

    cdb
    I spoke to an atty from the firm handling the suit (that claire provided the link for). They recommended filling out the form and keeping ALL receipts and the laptop itself until after the proceedings are finalized.
  • problem

    cdb replied on April 26, 2009 08:33 to the problem "Is there a recall on the HP Pavilion zv5000?" in HP:

    cdb
    Fill out the form on the website, and call them directly if you like. I spoke to an attny from the firm a few days ago who said the deadline is coming up in June. You still have time.
  • question

    cdb replied to "Pavilion dv6500 Poor Battery Life", but it was removed. see the change log

  • question

    A comment on the question "Hp/compaq laptop power supply / ac adapters badly engineered" in HP:

    cdb
    From my experience, even if it's fixed it will only be temporary. I discovered this link regarding a class-action law-suit (while viewing similar complaints) shortly after posting: http://www.sfmslaw.com/pages/cases.ph...cdb, on April 07, 2009 18:05
  • problem
  • problem

    A comment on the problem "HP Pavilion DV1000 should be recalled - won't somebody help us?" in HP:

    cdb
    Thanks for posting this!!! I just filled out the info for the lawsuit. Keep us posted when you find out! :) – cdb, on April 07, 2009 06:32
  • cdb started following the question "DV1000 Random Shutdown" in HP.

  • problem

    cdb replied on April 07, 2009 06:20 to the problem "HP Pavilion DV1000 should be recalled - won't somebody help us?" in HP:

    cdb
    I've had the same problem with my fully loaded dv1000 laptop ($2,700). HP's history of poor service, coupled with an inferior product and reputation will not let my good conscious purchase anything further from this company.

    I had a 3 year full coverage warranty on my HP, and had to send it in for the same problem at least once a year. The last time I sent it in was right before the warranty expired, and 3 months later the entire thing completely quits on me yet again (it won't turn on anymore). The problem is that HP only guarantees their supposed "repairs" for 3 months. Their customer "support" was useless, and I spoke to a supervisor/case manager who was even less helpful than the call center in India.

    To anyone reading this, I'd be highly suspect of any "customers" trying to convince you to give HP another chance. In this economy, a business that treats their customers as second rate will not succeed. I forgive you for your ignorance HP, but I will not buy another inferior product from you...and neither will any of my friends, neighbors, co-workers, business associates or anyone I come into contact with. Apparently, there are too many players in the game and HP is ensuring one less.
  • problem

    cdb replied on April 07, 2009 06:19 to the problem "DV1000 No power...is it dead and buried" in HP:

    cdb
    I've had the same problem with my fully loaded dv1000 laptop ($2,700). HP's history of poor service, coupled with an inferior product and reputation will not let my good conscious purchase anything further from this company.

    I had a 3 year full coverage warranty on my HP, and had to send it in for the same problem at least once a year. The last time I sent it in was right before the warranty expired, and 3 months later the entire thing completely quits on me yet again (it won't turn on anymore). The problem is that HP only guarantees their supposed "repairs" for 3 months. Their customer "support" was useless, and I spoke to a supervisor/case manager who was even less helpful than the call center in India.

    The "fixes" described above are not applicable. In other words, they DON'T WORK. MY LAPTOP IS NOW A WORTHLESS PIECE OF JUNK...JUST LIKE HP AND THEIR CUSTOMER SUPPORT.

    To anyone reading this, I'd be highly suspect of any "customers" trying to convince you to give HP another chance. In this economy, a business that treats their customers as second rate will not succeed. I forgive you for your ignorance HP, but I will not buy another inferior product from you...and neither will any of my friends, neighbors, co-workers, business associates or anyone I come into contact with. Apparently, there are too many players in the game and HP is ensuring one less.
  • cdb started following the problem "DV1000 No power...is it dead and buried" in HP.

  • question

    cdb replied on April 07, 2009 06:16 to the question "Hp/compaq laptop power supply / ac adapters badly engineered" in HP:

    cdb
    In addition to your issue above, I've had other problems with my fully loaded dv1000 laptop ($2,700). HP's history of poor service, coupled with an inferior product and reputation will not let my good conscious purchase anything further from this company.

    I had a 3 year full coverage warranty on my HP, and had to send it in for the same problem at least once a year. The last time I sent it in was right before the warranty expired, and 3 months later the entire thing completely quits on me yet again (it won't turn on anymore). The problem is that HP only guarantees their supposed "repairs" for 3 months. Their customer "support" was useless, and I spoke to a supervisor/case manager who was even less helpful than the call center in India.

    The laptop is now a worthless piece of junk -- not much different than a new HP product...in time.

    To anyone reading this, I'd be highly suspect of any "customers" trying to convince you to give HP another chance. In this economy, a business that treats their customers as second rate will not succeed. I forgive you for your ignorance HP, but I will not buy another inferior product from you...and neither will any of my friends, neighbors, co-workers, business associates or anyone I come into contact with. Apparently, there are too many players in the game and HP is ensuring one less.
  • question

    cdb asked a question in HP on April 07, 2009 06:12:

    cdb
    HP Laptops Are Worthless
    I have a fully loaded dv1000 laptop ($2,700). HP's history of poor service, coupled with an inferior product and reputation will not let my good conscious purchase anything further from this company.

    I had a 3 year full coverage warranty on my HP, and had to send it in for the same problem at least once a year. The last time I sent it in was right before the warranty expired, and 3 months later the entire thing completely quits on me yet again (it won't turn on anymore). The problem is that HP only guarantees their supposed "repairs" for 3 months. Their customer "support" was useless, and I spoke to a supervisor/case manager who was even less helpful than the call center in India.

    To anyone reading this, I'd be highly suspect of any "customers" trying to convince you to give HP another chance. In this economy, a business that treats their customers as second rate will not succeed. I forgive you for your ignorance HP, but I will not buy another inferior product from you...and neither will any of my friends, neighbors, co-workers, business associates or anyone I come into contact with. Apparently, there are too many players in the game and HP is ensuring one less.
  • problem

    cdb replied on April 07, 2009 06:09 to the problem "HP Pavilion DV6500 Laptop - Black screen - 6mths old." in HP:

    cdb
    I've had the same problem with my fully loaded dv1000 laptop ($2,700). HP's history of poor service, coupled with an inferior product and reputation will not let my good conscious purchase anything further from this company.

    I had a 3 year full coverage warranty on my HP, and had to send it in for the same problem at least once a year. The last time I sent it in was right before the warranty expired, and 3 months later the entire thing completely quits on me yet again (it won't turn on anymore). The problem is that HP only guarantees their supposed "repairs" for 3 months. Their customer "support" was useless, and I spoke to a supervisor/case manager who was even less helpful than the call center in India.

    To anyone reading this, I'd be highly suspect of any "customers" trying to convince you to give HP another chance. In this economy, a business that treats their customers as second rate will not succeed. I forgive you for your ignorance HP, but I will not buy another inferior product from you...and neither will any of my friends, neighbors, co-workers, business associates or anyone I come into contact with. Apparently, there are too many players in the game and HP is ensuring one less.
  • talk

    cdb replied on April 07, 2009 06:07 to the discussion "About the black screen issue-I will never buy from HP again" in HP:

    cdb
    I've had the same problem with my fully loaded dv1000 laptop ($2,700). HP's history of poor service, coupled with an inferior product and reputation will not let my good conscious purchase anything further from this company.

    I had a 3 year full coverage warranty on my HP, and had to send it in for the same problem at least once a year. The last time I sent it in was right before the warranty expired, and 3 months later the entire thing completely quits on me yet again (it won't turn on anymore). The problem is that HP only guarantees their supposed "repairs" for 3 months. Their customer "support" was useless, and I spoke to a supervisor/case manager who was even less helpful than the call center in India.

    To anyone reading this, I'd be highly suspect of any "customers" trying to convince you to give HP another chance. In this economy, a business that treats their customers as second rate will not succeed. I forgive you for your ignorance HP, but I will not buy another inferior product from you...and neither will any of my friends, neighbors, co-workers, business associates or anyone I come into contact with. Apparently, there are too many players in the game and HP is ensuring one less.
  • problem

    A comment on the problem "HP Laptop has defective atlantis appollo motherboard" in HP:

    cdb
    so, you're suggesting that HP takes bribes, and responds to bets? Hmmm... – cdb, on April 07, 2009 06:05
  • problem

    A comment on the problem "HP Laptop has defective atlantis appollo motherboard" in HP:

    cdb
    who paid you to say this? it doesn't even make sense. since when is the customer supposed to jump through hoops to gain satisfaction from a supposedly reputable and legitimate company? – cdb, on April 07, 2009 06:03
  • problem

    cdb replied on April 07, 2009 05:58 to the problem "HP Laptop has defective atlantis appollo motherboard" in HP:

    cdb
    I've had the same problem with my fully loaded dv1000 laptop ($2,700). HP's history of poor service, coupled with an inferior product and reputation will not let my good conscious purchase anything further from this company.

    I had a 3 year full coverage warranty on my HP, and had to send it in for the same problem at least once a year. The last time I sent it in was right before the warranty expired, and 3 months later the entire thing completely quits on me yet again (it won't turn on anymore). The problem is that HP only guarantees their supposed "repairs" for 3 months. Their customer "support" was useless, and I spoke to a supervisor/case manager who was even less helpful than the call center in India.

    To anyone reading this, I'd be highly suspect of any "customers" trying to convince you to give HP another chance. In this economy, a business that treats their customers as second rate will not succeed. I forgive you for your ignorance HP, but I will not buy another inferior product from you...and neither will any of my friends, neighbors, co-workers, business associates or anyone I come into contact with. Apparently, there are too many players in the game and HP is ensuring one less.