cat's dashboard

dansteingart replied on October 01, 2008 21:30 to the problem "Reminders need to come to the thread they were generated from" in I want Sandy:

Bump again: any word on this Sandy folks?

Joshua Baer replied on September 24, 2008 15:22 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

+1 for letting admins change the topic type ourselves.

gamelux replied on September 23, 2008 20:52 to the problem "Reminders need to come to the thread they were generated from" in I want Sandy:

Wow, Stanislav, you said exactly what I wanted to say. I also want that feature from sandy.

dansteingart replied on September 21, 2008 00:30 to the problem "Reminders need to come to the thread they were generated from" in I want Sandy:

Here here. I'm just giving this a bump, seems like something that's tractable.

A comment on the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

We're working on that. Coming very soon! – Eric Suesz, on September 05, 2008 06:25

Virgil Dupras replied on September 05, 2008 06:14 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

I just want to say that I would very much like an admin drop down to change the type of a topic.

Eric Suesz replied on July 28, 2008 02:17 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

Nathan, yes, that probably the best solution. Just like you can set the status on some topic types with a drop-down box, you could be able to easily switch topic types.

Nathan replied on July 28, 2008 01:03 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

I'd also really like an easy admin drop-down that lets me change the topic type... We have a few that are "questions" that really should be "ideas"...

Nathan started following the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction.

Brian Amerige started following the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction.

Eric Suesz replied on July 18, 2008 18:04 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

Agreed, William, we are going to build in this kind of capability. It will probably be an admin tool that lets you "Change this topic type." For now, a workaround can be to flag it as inappropriate with a note, and I will change it if it is possible. Not ideal, I know, but feel free to call on me for this kind of help until we've built it into the set of company tools.

William Shipley replied on July 18, 2008 00:25 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

As an admin, I'd like to be able to change (or suggest a change) of a "question" into an "idea". If you look at Delicious Monster's area, we already have two ideas that were incorrectly termed "questions," so they can't be voted up, and they don't have all the cool extra-sauce that ideas do.

I think this misfiling will be increasingly common, since I didn't really see the "idea vs. question" thing at first either -- we need a way to keep things orderly and sane, or this will spiral out of control and be useless. I would recommend a big popup instead of a tabbed bar that looks disabled. And I'd recommend some warning words at the top if there's no "?" in a new "question" 's title.

Like, "Hey, that doesn't look like a question, are you sure you're not posting an idea? Click here!"

-Wil

Eric Suesz replied on April 17, 2008 23:10 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

Well, it is possible that I will see such a message -- I do see a lot of the activity on this site -- but if you e-mail me (eric [at] getsatisfaction [dot] com), I will definitely see it.

cat replied on April 17, 2008 23:06 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

Wait, so I can just add a message to my previous topic over on a different board saying "Eric! Can you change this to a problem?" and you'll magically appear and change it? Or do I come over here and ask for you?

Either way, this is great.

Upon further reflection though, I might start a new topic so I can phrase the topic subject appropriately.

Eric Suesz replied on April 17, 2008 22:40 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

Yes! I can help if you ever get in a spot like this. Call on me anytime.

Lane Becker replied on April 17, 2008 22:39 to the question "How do I change a topic's type from "Question" to "Problem"?" in Get Satisfaction:

You can change it for 15 minutes or until someone replies, but once people are participating the topic's locked down. But if you miss the timeframe and it's still really bugging you, then all you have to do is ask (either in the topic thread, or to our community manager Eric via email at eric -at- getsatisfaction.com), and we'll make the change for you.

cat asked a question in Get Satisfaction on April 17, 2008 22:37:

How do I change a topic's type from "Question" to "Problem"?

I asked a question, and now I think it's a problem because there's no answer. Can I change the topic type to "Problem" without starting a new topic?

kevin1 replied on April 17, 2008 22:01 to the question "How do I get a reminder in 2 hours and 15 minutes?" in I want Sandy:

You're right. This is a bigger problem than I thought it was. Looks like you've found a bug. Sandy is not parsing the time correctly. You might want to mark this thread as a problem rather than a question. (Red exclamation mark.) I tried the same things you did: (It's about 2:45 pm right now.)

#1> remind me to move my car in 2 hours and 15 minutes. @todo
#2> remind me to move my car in 2 hours 15 minutes. @todo
#3> remind me to move my car in 2.25 hours. @todo
#4> remind me to move my car in 2 :15 minutes. @todo
#5> remind me to move my car in 135 minutes. @todo

The only one that worked right was #5.

#1 Sandy set a reminder in 2 hours (Sandy missed the 15 minutes)
#2 Sandy set a reminder in 2 hours (Sandy missed the 15 minutes)
#3 Sandy set a reminder at 2:25 pm (The next day)
#4 Sandy set a reminder at 2:15 pm (The next day)
#5 Sandy set a reminder at 5:08 pm (Correct!)

#1 and #2 are clearly errors.

In addition to your problem, I've personally had problems telling Sandy to remind me of something in "a half hour". That didn't work and instead set a reminder for 7 am the next day. When I used numbers and had her remind me of something in "30 minutes" then it worked.

cat started following the problem "Reminders need to come to the thread they were generated from" in I want Sandy.

cat started following the question "How can I edit the boiler plate SMS reminder text "(Reminder)"?" in I want Sandy.