Ben MacNeill's dashboard

Ben MacNeill replied on December 11, 2009 19:30 to the problem "Errors in FAQ #39837" in eXtension:

Hi James,
Are you affiliated with Cooperative Extension in any manner? If so, we welcome and encourage you to sign up for an eXtension account. eXtension content is collaboratively produced and you would be able to make the edit yourself. Otherwise, i'll be happy to pass this information along to the authors.
Thanks for your feedback.
Ben

Ben MacNeill replied on December 09, 2009 20:06 to the idea ""Last Updated" Date on FAQs?" in eXtension:

That looks like an oversight. Thanks for bringing it to our attention. We'll take care of it in the next code roll-out.
Thanks!

Ben MacNeill replied on December 04, 2009 02:18 to the idea "Conservation should be a category for FAQs" in eXtension:

Could you give us a little more detail about which categories in FAQ you are referring to? Because currently you can add any tag/category to an FAQ question that makes sense for your CoP. thanks!

Ben MacNeill replied on November 19, 2009 16:21 to the question "Email an article to a friend feature" in eXtension:

There is now a share/save widget available on the public site. It uses http://www.addtoany.com/ and shows up on article, FAQ and event pages. You can read a little more about it (and other features we released this morning) here: http://about.extension.org/2009/11/19...

Ben MacNeill set one of Ben MacNeill's replies as an official response to "Email an article to a friend feature" in eXtension

Ben MacNeill replied on September 16, 2009 14:41 to the problem "find an extension institution" in eXtension:

Good catch. thanks!

Ben MacNeill set one of Ben MacNeill's replies as an official response to "I'm retiring! How do I set up my account status on eXtension to let you know?" in eXtension

Ben MacNeill replied on September 10, 2009 19:20 to the question "I'm retiring! How do I set up my account status on eXtension to let you know?" in eXtension:

Hi there,

Right now it's not a self-serve process, but if you email us at eXtensionHelp@eXtension.org, we can retire the account from the system.
thanks!

Ben MacNeill replied on August 26, 2009 18:45 to the idea "AaE doesn't reload page on pubsite?" in eXtension:

John, Thanks for the feedback. We're going to be looking at UI improvements to AaE in the coming months and we'll likely test out both these suggestions. Thanks!

Ben MacNeill set one of Ben MacNeill's replies as an official response to "Bad link" in eXtension

Ben MacNeill replied on August 23, 2009 14:31 to the problem "Bad link" in eXtension:

HI John,
Thanks for reporting that. We'll the fix deployed tomorrow am. thanks!
Ben

A comment on the question "unable to see all information when reasigning an AaE question" in eXtension:

WOW. that's A LOT of expertise. Ok, I'll take a look at what we can do about that. thanks- – Ben MacNeill, on August 13, 2009 14:05

Ben MacNeill replied on August 13, 2009 13:52 to the question "unable to see all information when reasigning an AaE question" in eXtension:

Hi John,
I don't think your image got attached. Could you try it again and also let me know about the browser/version you are using. thanks!

Ben MacNeill replied on June 17, 2009 18:57 to the question "Link to Header within a page - will it work on Live Site" in eXtension:

As Jason points out, there's not a "right answer". I would probably give "turning the table of contents off entirely and then linking to the anchors" a try and see how that feels.

Ben MacNeill replied on June 16, 2009 20:19 to the question "Link to Header within a page - will it work on Live Site" in eXtension:

Sue, after looking into this, I don't think there's going to be a quick fix. What's happening is that IE is drawing the whole page, calculating the position for the anchor tag and then performing the js transformation that collapses the table of contents. FF does the transformation first, then calculates the position. The only way to fix this right now would be to hide the table of contents in the wiki. But that means that users wouldn't get the benefit of the ToC on the page. I"m sorry that there's not a better solution right now.

A comment on the question "Link to Header within a page - will it work on Live Site" in eXtension:

thanks - I can reproduce the problem now. It looks like it's a javascript issue specific to IE. We'll see if we can figure out a solution. – Ben MacNeill, on June 16, 2009 19:37

Ben MacNeill replied on June 05, 2009 15:11 to the question "Link to Header within a page - will it work on Live Site" in eXtension:

Hi Sue,
Offhand, I can't think of any reason why IE wouldn't handle the link as expected - linking to anchors is pretty fundamental to the web and has been around since the beginning.

I just tested in IE7 and it worked as expected. If it's still not working for you, please include some specific browser info, and we'll see if we can reproduce it. thanks!
Ben

Ben MacNeill set one of Craig's replies as an official response to "eXtension.org Style Sheet Issue" in eXtension

A comment on the problem "eXtension.org Style Sheet Issue" in eXtension:

np! I think there is still an issue in the css itself, but I haven't had time to research and fix it yet. This is a known issue for our site, but it only affects users who decrease their browser's font size in FF and have the "zoom text only" option turned off. Not many people do that, but it's still on the list to fix at some point. – Ben MacNeill, on June 03, 2009 20:19

A comment on the problem "eXtension.org Style Sheet Issue" in eXtension:

Does the problem go away if you select the following option in FF?

View > Zoom > Reset – Ben MacNeill, on June 03, 2009 20:08