Chris Thomson's dashboard

Chris Thomson replied on November 15, 2009 01:13 to the question "How do I contact twitter directly?" in Twitter:

Once you click that link, you may need to click it again. Twitter does some magic in the background to share your username with their help desk provider. In that process, they sometimes forget which page you were requesting. Try clicking the link once, and then again if you don't get to the new ticket page.

http://help.twitter.com/requests/new

Chris Thomson replied on November 14, 2009 01:45 to the question "I twitter page just went crazy!! Not sure what's going on? Help?" in Twitter:

Don't be alarmed. It's just a slight glitch with Twitter's content delivery network that has caused twitter.com to look a bit funky for a few minutes. Try manually clicking the refresh button in your browser.

Sally A. Massman's reply to "How do I add users to an existing list I created?" was just promoted to the most useful! Chris Thomson and 2 other people think it's one of the best replies.

I just figured it out. Just go to the twitter page of the person you want to add. At the top right there is a list icon. Open it and check the list you want to add it to.

Chris Thomson replied on November 14, 2009 00:36 to the question "Why can't I delete my Twitter account?" in Twitter:

Hmm, it's showing up for me. Just to confirm -- are you looking below the Save button? That's where it is for me.

If you still can't find it, I'd suggest contacting Twitter Support directly to ask them to delete your account. You may open a private & direct ticket with Twitter Support at http://help.twitter.com/requests/new.

Chris Thomson replied on November 14, 2009 00:32 to the question "How do I contact twitter directly?" in Twitter:

You can contact Twitter support directly by opening a ticket at http://help.twitter.com/requests/new.

A comment on the question "How do I stop a hacker?" in Twitter:

You can try contacting Twitter Support directly by opening a ticket: http://help.twitter.com/requests/new – Chris Thomson, on November 14, 2009 00:29

Chris Thomson replied on November 14, 2009 00:24 to the problem "Don't set up a twitter account when delirious!" in Twitter:

You can request a password reset based on the Twitter username, but you'll still need to access your email to actually reset it. In some cases, this may help even if you don't know the exact address you used. In other cases, it may just cause more headaches trying to figure out which email address is associated with a Twitter account. Twitter doesn't publicly reveal your email address anywhere, so there's no way to determine which email your password reset notice is being sent to.

If you're still having trouble, I'd suggest opening a ticket directly & privately with Twitter Support. This site you're on now, Get Satisfaction, is a community-driven support site that Twitter doesn't actively monitor. Since this issue is directly related to your particular account, it's best to contact Twitter Support by opening a ticket. You can open a ticket at http://help.twitter.com/requests/new.

Good luck!

Chris Thomson replied on November 14, 2009 00:21 to the question "How can I keep followers list private?" in Twitter:

Unfortunately there's no way to make a followers list private. You can restrict who's following you, but you can't make the actual list private.

Chris Thomson replied on November 14, 2009 00:20 to the question "Can someone please tell me where to submit a Twitter help ticket?" in Twitter:

If http://help.twitter.com/requests/new doesn't work for you, you can try emailing support@twitter.com directly.

Chris Thomson replied on November 14, 2009 00:19 to the question "How to get the tag: Verified profile!" in Twitter:

Only celebrities, or other people that are likely to be impersonated, get verified. You can request to get verified, but there's no promise that your account will actually get verified: http://twitter.com/account/verify_req...

Chris Thomson replied on November 14, 2009 00:17 to the question "tweets not in search" in Twitter:

I'd suggest contacting Twitter Support directly. This site that you're on, Get Satisfaction, is a community-powered support site that Twitter does not actively monitor.

In case you haven't already seen this, there's an article on Twitter's help site about this issue: http://help.twitter.com/forums/10713/.... To open a ticket directly and privately with Twitter Support, visit http://help.twitter.com/requests/new.

Good luck!

Chris Thomson replied on November 14, 2009 00:14 to the question "Save me please!" in Twitter:

Try changing your password as soon as possible. This won't undo any changes that this application/site made to your account, but at least no more damage will be done. Additionally, if the service is listed on http://twitter.com/account/connections, click "revoke access" below its name.

Also, to prevent other users from having this same bad experience, I'd suggest reporting the site directly to Twitter Support by opening a ticket at http://help.twitter.com/requests/new.

good luck!

Chris Thomson replied on November 14, 2009 00:13 to the question "Spam or system problem?" in Twitter:

I'd suggest contacting Twitter Support directly because this issue is directly related to your particular account. This site that you're on now, Get Satisfaction, is a community-powered support site that is not actively monitored by Twitter themselves. To open a private and direct ticket with Twitter Support, visit http://help.twitter.com/requests/new.

Good luck.

Chris Thomson replied on November 14, 2009 00:11 to the question "why don ́t I see the RT button?" in Twitter:

Twitter's slowly rolling the new retweet system. They encountered some problems with it and had to take it offline several times over the last few days. The new system is in its beta phase, and may be unavailable occasionally until it's rolled out to all users.

Chris Thomson replied on November 14, 2009 00:10 to the problem "random people keep retweeting me!" in Twitter:

That's what Twitter's all about! If you really don't want people to retweet you, I'd suggest just asking your followers not to, or to be more selective of who sees your tweets. You may set your tweets to protected at any time, so that only people you say can see them. Those people could still retweet them using the RT syntax (but not with the new retweet system that Twitter's slowly rolling out), but at least you can limit who can see your tweets, and trust them not to retweet them. The one downside to this is that your tweets will also not appear in search if you make your tweets only visible to people you specify.

If you'd like to try protecting your tweets, visit http://twitter.com/account/settings.

Chris Thomson replied on November 14, 2009 00:07 to the question "Adding Twitter to Google Analytics" in Twitter:

No, unfortunately there's not a way to do that. The only modifications that you can make to your Twitter profile are appearance related -- colors and background images.

Chris Thomson replied on November 14, 2009 00:06 to the idea "Twitter should reconsider their exlcusion of any name containing 'admin'." in Twitter:

You could always try opening a ticket with Twitter Support (by visiting http://help.twitter.com/requests/new) to see if they'd make an exception for you. I'd assume they have this limit in place because there are more malicious purposes to include 'admin' in a username than to include 'admin' in your username for perfectly valid reasons.

Chris Thomson replied on November 14, 2009 00:04 to the question "@ reply spam. How to report?" in Twitter:

To report spam, visit the user's profile and in the sidebar, click "report for spam". This will alert Twitter to this user's activity, and in addition, you'll block them. You shouldn't see @replies/@mentions in your mentions page from people you've blocked, but they will still appear in search results. Additionally, you could manually report the person by opening a ticket with Twitter Support by visiting http://help.twitter.com/requests/new.

Chris Thomson replied on November 14, 2009 00:01 to the idea "Translate Twitter -> Dutch (BE-NL)" in Twitter:

You can request a language on Twitter's translation page. Take a look under the "why aren't you translating my language" section. There's a link to request a language.

If you happen to speak Italian, French, or German, then you're in luck: you can help translate Twitter into those languages. They aren't accepting everyone just yet, but it doesn't hurt to ask. Visit Twitter's translation page for more information on that as well. I'd suggest opening a support ticket at http://help.twitter.com/requests/new if you'd like to help out!

Chris Thomson replied on November 13, 2009 23:58 to the question "Help me understand "#" on twitter" in Twitter:

In short: the #hashtag is a way of categorizing tweets.

The # symbol is used as a tagging system on Twitter. It started out in being a way to add context to a tweet where it wouldn't necessarily be otherwise. For example, if someone tweeted: "Hooray, we won!", you wouldn't know what they were talking about. However, if they tweeted "Hooray, we won! #yankees", you'd know that by "we", the person was referring to the Yankees.

Don't go crazy with hashtags, but it's always good to include one or two in your tweet if you'd like more people in search to see you.

For more information on Hashtags, visit the Twitter Fan Wiki: http://twitter.pbworks.com/Hashtags