Chris Campbell's dashboard

Chris Campbell replied on June 23, 2009 00:15 to the question "In flock 2.5 "general.useragent.extra.flock" is absent?" in Flock:

Please see this thread:
http://getsatisfaction.com/flock/topi...

Chris Campbell replied on June 19, 2009 16:14 to the problem "virus ? spyware ?" in Flock:

We contacted Agnitum and they have removed Flock from their list of malware. So this should no longer be a problem, going forward.

Chris Campbell replied on June 19, 2009 16:14 to the problem "Agnitum detected Flock as a trojan" in Flock:

We contacted Agnitum and they have removed Flock from their list of malware. So this should no longer be a problem, going forward.

A comment on the idea "Add - ons & Extensions ( Discussion )" in Flock:

The newest version of Cooliris *does* work with Flock 2.5. :) – Chris Campbell, on May 21, 2009 15:57

Chris Campbell replied on May 21, 2009 15:50 to the idea "Add - ons & Extensions ( Discussion )" in Flock:

Hi NothingsSomething,

The forum you link to regarding Adblock Plus is out of date.

Adblock Plus works fine in Flock, as do most Firefox extensions. You can install it from their official site here:
http://adblockplus.org/en/installation

Regards,
--Chris

Chris Campbell replied on May 21, 2009 15:38 to the question "Anti virus found infected flock file!?!?" in Flock:

Flock works just fine with Adblock Plus. You can install it directly from their site here:
http://adblockplus.org/en/installation

Chris Campbell set one of Chris Campbell's replies as an official response to "Flock 2.5 userAgent Value Issue" in Flock

Chris Campbell replied on May 19, 2009 21:09 to the question "Flock 2.5 userAgent Value Issue" in Flock:

Hi Steve,

It was done intentionally because we were having too many reports of websites not working in Flock, even though they worked in Firefox. Many sites have browser detection that tells anyone not using a known recent major browser version to upgrade, so for instance some Flock user were being told to "upgrade to IE6 or later" in order to view some sites!

The ideal way to deal with this would be to convince all those sites to adjust their browser detection for Flock. But that would take a lot of convincing. We're a small company with relatively limited resources compared to the other major browsers. We thought our users would be better served by us continuing to improve Flock, instead. So we simplified our UA string to basically be the same as Firefox.

--Chris

Chris Campbell replied on May 19, 2009 20:37 to the problem "URL shortening bug: URLs containing commas are cut too early by Flock" in Flock:

Hi Andreas,

Good catch, and you're exactly right about the fix too. We've filed the bug, posted a fix for review, and it should make it in to the 2.5.1 release:
https://bugzilla.flock.com/show_bug.c...

Thanks!

--Chris

Chris Campbell started following the idea "Flock User Accounts" in Flock.

Chris Campbell replied on May 10, 2009 17:20 to the problem "Flock CRASHES Immediately" in Flock:

Hi Matthew,

To fix this problem, follow the instructions under "Step 3 - Reset your Odometer" on this page:
http://flock.com/tune-up

--Chris

Chris Campbell replied on May 10, 2009 17:09 to the problem "work perfect" in Flock:

Frank,

It sounds like there may be a problem with your Flash player. Try installing the latest version of Flash from here:
http://get.adobe.com/flashplayer/

Or if that doesn't work, another user on these forums has kindly posted an alternative method of reinstalling Flash for Flock:
http://willyd357.blogspot.com/2009/05...

Do the videos work after doing that?

--Chris

Chris Campbell set one of Chris Campbell's replies as an official response to "I'm unable to download files in Flock" in Flock

Chris Campbell replied on May 10, 2009 17:02 to the question "Flock crash at startup. APPDATA folder is empty!" in Flock:

Hi JJules,

There is a known bug in 2.0.3 where sometimes you can get a corrupted search index that causes this crash. The bug is fixed in the upcoming next release of Flock, but in the meantime you can get it working again by following these steps:

(1) Quit Flock entirely
(2) Locate your profile folder
(3) Delete the folder called "lucene" contained therein
(4) Restart Flock

That should get it working again. Sorry for the inconvenience!

Regards,
--Chris

A comment on the idea "always open all bookmarks in new tabs" in Flock:

They must mean 1.2.7. There's no version 2.7. – Chris Campbell, on May 10, 2009 16:59

Chris Campbell replied on May 10, 2009 16:57 to the question "TROJAN INFECTING MY PC WHEN DOWNLOADING FLOCK" in Flock:

Hi Maria,

As long as you are downloading Flock from the official http://flock.com/ website, you don't have to worry about it containing a trojan or virus or anything.

However, sometimes anti-virus software mistakenly says that Flock contains a trojan. When this happens, we need to contact the anti-virus vendor to sort out the issue.

So could you please tell me which anti-virus software you are using?

In the meantime, you can still install Flock by temporarily disabling your anti-virus software during the install, and then re-enabling it afterwards.

Regards,
--Chris

A comment on the problem "Flock 2.0.2 unable to install Adobe Flash Player" in Flock:

Thanks for posting that, Will! :) – Chris Campbell, on May 10, 2009 16:53

Chris Campbell replied on May 10, 2009 16:52 to the question "Nothing's working. Help!" in Flock:

Hi Jack,

There is a bug in Flock 2.0.3 that can sometimes lead to corruption of your flock-data.sqlite file. This is fixed in the upcoming next release of Flock, but for now you will have to follow these steps to get it working again:

(1) Quit Flock entirely
(2) Locate your profile folder
(3) Rename the file flock-data.sqlite to something like OLD-flock-data.sqlite
(4) Restart Flock

It should work after following those steps, but let us know if you continue to have problems.

Regards,
--Chris

Chris Campbell replied on May 10, 2009 16:48 to the question "Xmarks and Flock" in Flock:

Hi aleksod,

While most Firefox extensions work in Flock, ones to do with bookmarks probably do not. Flock has changed how bookmarks work a little, so the Xmarks extension is probably not fully compatible.

If you want bookmark syncing, I suggest using our built-in Delicious account support.

Regards,
--Chris

Chris Campbell replied on May 10, 2009 16:46 to the problem "sick and sorry i downloaded Flock" in Flock:

Hi Ginger,

Sorry to hear you're having headaches over bandwidth. However, I don't think this is a result of using Flock. Flock doesn't use more bandwidth than any other browsers unless you have accounts, media streams or RSS feeds set up. And even then it should not be a huge amount of bandwidth... certainly not 7000Mb as you say.

Did you download Flock from the official website? What antivirus software do you have that complained about Flock?

Regards,
--Chris