Chris's dashboard

Chris replied on February 17, 2009 16:14 to the question "Risk definitions update has been canceled." in Sunbelt Software:

I updated my hosts file as requested and even after a reboot receive the same message.

Chris replied on February 13, 2009 23:07 to the question "Risk definitions update has been canceled." in Sunbelt Software:

That IP address doesn't look right. Isn't that a private IP? If I try to ping it it won't respond.

Chris replied on February 13, 2009 22:35 to the question "Risk definitions update has been canceled." in Sunbelt Software:

This is a clean install of Vista with no Dell bloatware on it. VIPRE was installed, uninstalled, and reinstalled. The only other software that might cause a problem is a 8e6 Mobile Client which blocks websites. It is installed on both XP and Vista and the XP still works fine with the 8e6 software on it. I have also monitored the laptops Internet usage while it is attempting to connect to get updates and it is not being blocked.

Chris replied on February 13, 2009 22:12 to the question "Risk definitions update has been canceled." in Sunbelt Software:

Here are the results:

C:\Users\Scott>ping updates.sunbeltsoftware.com

Pinging updates.sunbelt-software.com [64.128.133.140] with 32 bytes of data:
Reply from 64.128.133.140: bytes=32 time=125ms TTL=117
Reply from 64.128.133.140: bytes=32 time=125ms TTL=117
Reply from 64.128.133.140: bytes=32 time=115ms TTL=117
Reply from 64.128.133.140: bytes=32 time=122ms TTL=117

I also tried disabling my Windows Firewall and it still would not receive the updates.

Chris replied on February 13, 2009 21:02 to the question "Risk definitions update has been canceled." in Sunbelt Software:

I just tried it and it still will not update after installing the new definitions.

Chris replied on February 13, 2009 20:54 to the question "Risk definitions update has been canceled." in Sunbelt Software:

I can download the updates manually and install them, but I have to give this laptop to a user that is out in the field and if I have to rely on him to manually update his defs, it will never happen.

Chris replied on February 13, 2009 20:40 to the question "Risk definitions update has been canceled." in Sunbelt Software:

The box was not checked so I checked it and I still get the same results, the update still will not run.

Chris Durward asked a question in Sunbelt Software on February 13, 2009 18:08:

Risk definitions update has been canceled.

Whenever I try to update VIPRE I get a message saying "Risk definitions update has been canceled." This is on clean install laptop dual booting XP and Vista. The update works fine in XP but fails everytiem on Vista. I have uninstalled VIPRE on Vista and reinstalled, it still does the same thing.