chuck's dashboard

chuck replied on June 05, 2009 17:21 to the problem "1.2.0 update not working w/ Safari 4 beta" in Xmarks:

Great! I'm glad that it's working. This button is known not to show up in Safari 4 (yet, we're working on it) - but it wasn't supposed to crash the browser, of course.

chuck set one of chuck's replies as an official response to "1.2.0 update not working w/ Safari 4 beta" in Xmarks

chuck replied on June 04, 2009 23:46 to the problem "1.2.0 update not working w/ Safari 4 beta" in Xmarks:

Thanks for this information! We have a new test build that should fix this. Can you please try the following and let us know if it works for you?

https://static.xmarks.com/clients/saf...

chuck set one of chuck's replies as an official response to "Xmarks for Safari crashes on boot-up" in Xmarks

chuck replied on June 04, 2009 23:44 to the question "Xmarks for Safari crashes on boot-up" in Xmarks:

Can you please try this new build: https://static.xmarks.com/clients/saf...

chuck replied on June 04, 2009 23:42 to the problem ""Revision history" in Read Me file" in Xmarks:

I'm sorry. That's a big oversight on my part. We'll keep release notes in the README going forward. Here's what's changed:

1.0.0 - Feb 2009

* Initial version
* Branded as "Foxmarks"

1.1.0 - April 2009

* Change to "Xmarks" brand
* Provide "Search engine" results discovery feature
* Improved debugging and reporting options
* Prevent log file from growing too big
* Improved automatic-sync detection, allow skipping local sync detection
* Bug fix for certain URLs making sync fail

1.2.0 - June 2009

* Add "site Info" discovery button
* Add support for network proxies
* Fix bug for RSS feed urls changing between Safari-Firefox sync
* Fix bug where IE upload, followed by Safari sync, could sometimes result in duplicate nodes
* Preserve Firefox description, shortcut
* Track Firefox unfiled bookmarks folder
* Better error messaging around network errors

chuck replied on June 04, 2009 17:48 to the question "latest update disabled Safari" in Xmarks:

Actually, there's an easier solution.

1) Open the Xmarks for Safari prefs pane
2) Go to the "Discovery" tab
3) Uncheck "Enable Site Info"
4) Restart Safari (force quit if you need to)

Please let us know if this does the trick!

chuck replied on June 04, 2009 17:47 to the problem "1.2.0 update not working w/ Safari 4 beta" in Xmarks:

I'm sorry to hear about this problem! We tested against Safari 4 beta, and did not run into this problem. What version and build of Safari 4 are you using? Also, is anyone running into this problem in Safari 3, or is this just Safari 4?

Could someone please do us a favor, and try the following:
- Go to the "Discovery" tab
- Enable "Enable Smarter Search", but disable "Enable Site Info"
- Quit Safari
- Start Safari

Does Safari start up ok?

chuck replied on June 04, 2009 17:35 to the question "latest update disabled Safari" in Xmarks:

Hi Jennene, I'm sorry to hear about this problem! What version of Safari are you using?

While we tested against Safari 4 and things worked fine or us, we are getting some reports that it's not working so well for some Safari 4 users. For now, I'd suggest uninstalling Xmarks for Safari, and force-quitting Safari if you need to.

chuck replied on June 02, 2009 16:49 to the question "Xmarks for Safari crashes on boot-up" in Xmarks:

Hello! I'm sorry that you're having this problem. It seems like Xmark's local view of your bookmark data is missing some essential bits. You can reset the Xmarks data by doing an upload or download from the Xmarks prefs pane.

chuck replied on June 02, 2009 16:46 to the question "foxmarks for safari uninstallable?" in Xmarks:

Hello! I'm sorry that you're having trouble uninstalling Xmarks for Safari. Note that if you just want to temporarily stop it, you can do so from the Xmarks prefs pane.

If you just want to make absolutely certain that Xmarks (or Foxmarks) can't run, just delete the Xmarks for Safari (and Foxmarks for Safari, if present) application from your "Applications" folder, then restart.

The official way to scrub Xmarks from your system is to use the uninstaller that comes with Xmarks; see http://download.xmarks.com/download/s.... This removes all the other bits.

chuck replied on May 27, 2009 03:01 to the question "How can I add Xmarks to Safari in Vista please?" in Xmarks:

I'm sorry to say that the Safari version of Xmarks only works on MacOS 10.5. The reason is that the backend code needed to do bookmark sync for Safari on Vista is completely different, and we've only been able to do the MacOS version so far. Several other users have had this request, and we do hear you.

chuck replied on May 26, 2009 17:13 to the question "Safari xmarks doesnt install" in Xmarks:

We're sorry to hear about this problem!

Is the Xmarks application running? Look for an "X" logo in the upper-right menu bar area.

Try going to the Xmarks prefs pane, and clicking on "Run setup wizard." What happens?

chuck replied on May 26, 2009 17:11 to the question "xMarks installing for all Users without requesting permission" in Xmarks:

Hello - yes, you are correct, the prefs pane can be moved to your local user area. Other users have made a similar request, and we hear you. Note that the Xmarks application itself should be left in the /Applications directory.

chuck replied on May 21, 2009 16:58 to the problem "Do not work "Share folder" in RSS" in Xmarks:

Hello,

Try logging into http://my.xmarks.com. Click on your folder in the list, then open the share dialog. Is your folder showing up as shared? Can you confirm that the link that we provide in my.xmarks.com is the same as these links which aren't working?

chuck replied on May 13, 2009 18:18 to the problem "The new XMarks for safari does not want to start automatically !" in Xmarks:

Whew! I'm glad that turned out to be a straightforward fix.

chuck replied on May 13, 2009 16:38 to the question "safari and firefox bookmarks in sync thru xmarks" in Xmarks:

Hello! There is a version of Xmarks for Safari on MacOS 10.5 which does exactly what you describe - keep your bookmarks and folders in sync not just between your machines, but also between your different web browsers. Download it here: http://download.xmarks.com/download/s...

chuck replied on May 12, 2009 17:29 to the problem "The new XMarks for safari does not want to start automatically !" in Xmarks:

I'm sorry to hear about this problem! You can check to see which applications are opened when you login by going to the "Accounts" preference pane, clicking on your account, then going to the "Login Items" pane. Does Xmarks for Safari show up in the list? Is it checked?

chuck set one of chuck's replies as an official response to "really annoying syncing problem" in Xmarks

chuck replied on May 11, 2009 17:37 to the question "really annoying syncing problem" in Xmarks:

Hello! This has been a known issue and cause of annoyance. The problem is that we receive system notification from other MacOS apps that a sync has happened, even when (often) nothing has changed.

Out most recent version of Xmarks for Safari 1.1.0 is much better about ignoring spurious changes. It also provided a setting in the advanced pane to turn off sync-detection altogether. Download it from: http://download.xmarks.com/download/s...