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Comcast_Cares2 replied on August 13, 2008 13:43 to the problem "A year now, and still cannot get overbilling charges credited" in Comcast:

we_can_help@cable.comcast.com

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Comcast_Cares2 replied on April 09, 2008 13:43 to the problem "A year now, and still cannot get overbilling charges credited" in Comcast:

On behalf of Comcast, I would like to apologize for the inconvenience that you have experienced.

I would like to offer my assistance in getting this resolved. If you would like, please send me an email with a copy of this link and your contact information so that we can investigate further.

Thank you in advance!

Vinisha C.
Comcast Executive Offices
We_Can_Help

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