Get Satisfaction

Recent activity

corduroy underground replied on May 12, 2008 03:19 to the question "Underground daypack doesn't match website spec?" in Timbuk2:

I bought it from a local retailer and not the timbuk2 website.

Do you think this answers the question? Mark it as answered
Chloe's Dad replied on April 23, 2008 04:47 to the question "Underground daypack doesn't match website spec?" in Timbuk2:

Sounds strange. Is it possible to take a photo and send it to customerservice@timbuk2.com so we can take a look at it? Did you buy it off our site?

Do you think this answers the question? Mark it as answered
corduroy underground asked a question in Timbuk2 on April 15, 2008 00:45:

Underground daypack doesn't match website spec?
I recently bought a Hemp Underground backpack. The website says that it has a padded corduroy laptop compartment, but the one I have doesn't!

The sleeve that *is* there is a neoprene sleeve that only covers half my laptop - leaving the top exposed to scratches from whatever else I place inside the bag (bike helmet, camera, whatever.) And I can' really use another sleeve for my laptop because this sleeve is *so* narrow that it won't fit my 15" laptop+sleeve.

Should the bag have a corduroy laptop liner? (Your website says so.)
OR, do I have a defective bag?