Dave Rhea's dashboard

Dave Rhea replied on November 07, 2009 22:09 to the question "Bebo App errors" in Widgetbox:

mary,

it looks like something was not completed properly during the app creation process. with all those null values, things wont work.

you can try deleting the app and recreating it. if you end up in the same state, i can dig in a little deeper. I couldn't replicate this with my own app so far.

Dave Rhea replied on November 07, 2009 00:25 to the question "Static FBML and Widgets" in Widgetbox:

Scott,

Thanks for the info. Giving you the SWF would defeat the purpose of the 'widget'. Running the SWF means the content is not dynamic, controlled by the runtime, etc. It's just a SWF.

Static FBML's great and all, but a big part of the point is for apps, tabs, widgets, etc. to be driven by Dynamic content.

Dave Rhea replied on November 06, 2009 23:04 to the problem "Widgetbox Network on my blog, but Widgetbox says it isn't..." in Widgetbox:

Hey Jeremy,

Looks like your problem is slightly different. You see, the LINK element in your feed is the site that you posted above:

http://www.examiner.com/x-24883-Sacra...

You'll need to have that network widget on this page.

Dave

Dave Rhea replied on November 06, 2009 22:23 to the question "Can I link a picture in my widget to a separate URL?" in Widgetbox:

Hey there,

It's not possible to link the header image to a different URL. If you use a blidget Pro, you can do this by selecting a custom header in a custom theme, which you can hyperlink to anywhere.

Hope this helps!
Dave

Dave Rhea replied on November 06, 2009 19:50 to the question "FB Gallery Application is eating my pro credits! ;) Help!" in Widgetbox:

Hey Scott,

I see the problem. Your limit really was updated, but the little gauge was cached. If you head back in now, you should be all set.

Dave Rhea replied on November 06, 2009 19:16 to the question "FB Gallery Application is eating my pro credits! ;) Help!" in Widgetbox:

Hi Scott,

If you post your username, I can take a look for you.

Dave Rhea replied on November 06, 2009 17:44 to the question "Why can't doesn't Widgetbox automatically update my new posts?" in Widgetbox:

Hi there,

I'm not sure what widget you're referring to, so if you could post a link, I can help provide some info. Smart money says the double http is a feed error, but I'll be sure to confirm once you post that link.

Dave Rhea replied on November 06, 2009 17:43 to the question "Problem with "Widget" facebook app" in Widgetbox:

Hey Scott,

Just wanted to respond here as well. You'll need to us the widget chooser to get things to work correctly. Head back to MY WIDGETBOX, MADE WIDGETS, select the app, and click the CHOOSE WIDGET button to select a widget.

Facebook does not allow you to install the same app twice, so you can't have two of one tab.

Dave Rhea replied on November 06, 2009 17:41 to the question "Same Problem with "more" facebook app" in Widgetbox:

Hey Scott,

What you'll need to do is go back to your app (in MY WIDGETBOX), and click the CHOOSE WIDGET button to select the widget that you want to appear. This will fix the problem. Entering the ID in the box is what causes this.

Dave Rhea replied on November 06, 2009 17:33 to the question "How to not autoplay flickr widget" in Widgetbox:

Hi Kris,

Sorry, but this feature isn't supported.

Why so disappointed in the lack of customer service? We always respond within 1 business day.

Dave Rhea replied on November 05, 2009 20:50 to the question "Problem with "Widget" facebook app" in Widgetbox:

Hey Scott,

Looks like whoever set this app up pasted the instance ID into the field. Unfortunately, this messes things up a bit. We went ahead and fixed the sizing issue etc.

Your app should be in a little better shape now.

As for the auto-play, it's Facebook that prevents this from autoplaying. We can't do anything to work around what they do.

A comment on the question "Problem with "Widget" facebook app" in Widgetbox:

Right now you're limited to one widget on the page. Facebook is actually changing a bunch of policies around apps in the coming weeks, so we'll have to see what they do before I can say if this will ever be possible. – Dave Rhea, on November 05, 2009 19:20

Dave Rhea replied on November 05, 2009 19:17 to the question "Open video window not go to YouTube" in Widgetbox:

Hi Tara,

If you install the Javascript code, the videos will play inline for you. If you install in the Flash wrapper, we link back to YouTube, since we can't run the javascript to play that video inline.

Hope this helps!
Dave

A comment on the question "Widgets and SEO" in Widgetbox:

Yes, the HTML Wrapper option is similar to what's described above. It allows you to place limited HTML in the widget code snippet above and below the widget. – Dave Rhea, on November 05, 2009 19:16

Dave Rhea replied on November 05, 2009 19:08 to the question "YouTube Widget Lacks Basic Options" in Widgetbox:

Hi KM,

Thanks for the great post. We sent this around the office, and we'll see what we can do to make something like this happen.

Dave Rhea replied on November 05, 2009 19:07 to the question "Problem with "Widget" facebook app" in Widgetbox:

Hey Scott,

I see the issue on this page, and we're taking a look to see how this is happening. I'll let you know as soon as I know more.

Dave Rhea replied on November 05, 2009 19:03 to the question "Bebo App errors" in Widgetbox:

Hi there,

I'd love to help, but I'll need a link to your Bebo App to take a look.

Thanks!
Dave

Dave Rhea replied on November 04, 2009 23:53 to the question "Why cant my pro widgets be found by tag in search?" in Widgetbox:

I wouldn't say the above statement is true. The majority of search traffic is from search engines, so they could definitely find them that way.

It's not a matter of what the type on our site. They won't appear in searches right now, but only if you browse the pro widgets section.

Dave Rhea replied on November 04, 2009 22:31 to the question "Why cant my pro widgets be found by tag in search?" in Widgetbox:

Tag Search searches for widget registrations. Pro Templates are not included in these results.

You can find Pro Countdowns here:
http://www.widgetbox.com/list/countdo...

Dave Rhea replied on November 04, 2009 17:59 to the question "Upgrading existing widgets to Pro" in Widgetbox:

HI there,

Yup, once you upgrade to Pro, all of those widgets that you own should stop showing ads without you reinstalling anything.

Sometimes you have to push them along by going to INSTALLED WIDGETS and Publishing Changes on the specific widget, but in the end, you certainly will not have to reinstall anything.

Hope this helps,
Dave