Dave Cardwell's dashboard

Dave Cardwell set one of Dave Cardwell's replies as an official response to "does 0808 work the same as 0800 ?" in 0800Buster

Dave Cardwell replied on November 24, 2009 17:19 to the question "does 0808 work the same as 0800 ?" in 0800Buster:

Yep — 0800Buster will work with 0800, 0808, and 0500 numbers.

Dave Cardwell marked one of Roger S's replies in 0800Buster as useful. Roger S replied to the problem "Cannot use your service from Orange.".

Dave Cardwell replied on November 23, 2009 14:13 to the problem "Cannot use your service from Orange." in 0800Buster:

Thanks for the feedback—I’ll pass your comments on to the webdev team to see if it’s something we can clarify.

Dave Cardwell set one of Dave Cardwell's replies as an official response to "free divert to mobile query" in 0800Buster

Dave Cardwell replied on November 23, 2009 13:59 to the question "free divert to mobile query" in 0800Buster:

Unfortunately this is something we do not offer. 0800Buster merely gives landline access numbers to replace 0800, 0808, and 0500 numbers since these are expensive to call from mobiles.

I’m not aware of any service that offers free 0800 forwarding to your mobile, but you may find one of the products our parent company, Localphone.com, offers useful.

Dave Cardwell set one of Dave Cardwell's replies as an official response to "Can 0800 Buster listen in to calls when you've called someone via them?" in 0800Buster

Dave Cardwell replied on November 23, 2009 13:56 to the question "Can 0800 Buster listen in to calls when you've called someone via them?" in 0800Buster:

We feasibly could, but as a UK Ltd. company we’re subject to the same rules and regulations as everyone else who handles your call from your phone to the destination, and would respect your privacy even if we weren’t.

We are Localphone Ltd., a UK registered company #6085990 based in Sheffield.

Dave Cardwell replied on November 23, 2009 13:53 to the problem "Cannot use your service from Orange." in 0800Buster:

We just tried calling our access number from the office with an Orange phone and it went through fine.

Please could you describe in more detail exactly what you’re seeing? For example, what access number are you calling, do you hear anything or just fail to get through all together, etc.

Dave Cardwell set one of Dave Cardwell's replies as an official response to "Are 00800 and 1-800 numbers free to call?" in Localphone

Dave Cardwell set one of Dave Cardwell's replies as an official response to "Why does 0800Buster number change all the time?" in 0800Buster

Dave Cardwell replied on September 23, 2009 09:54 to the question "Why does 0800Buster number change all the time?" in 0800Buster:

We have a group of access numbers set aside and each time you visit the site you’re given one at random. This helps us avoid having too much traffic on a single number.

The first time you visit and get your random access number the site should store it so the number remains the same on subsequent visits, but if you have cookies blocked on your computer this won’t work.

Don’t worry though - you can use any of the numbers at any time as they all work the same. Just pick the one you get the next time you visit the site and store it in your phone.

Dave Cardwell started following the question "Rebtel rates no longer competitive?" in Rebtel.

Dave Cardwell replied on September 14, 2009 16:45 to the problem "It's not working - Please help!!" in 0800Buster:

Hello, Jacko.

This number appears to be working now, but I can confirm that it wasn’t about half an hour ago when I first tried it. We haven’t changed anything, so perhaps it was just a temporary issue.

Could you try it again to see if it’s working for you now?

Dave Cardwell replied on September 14, 2009 10:08 to the praise "Happy Days!" in 0800Buster:

Thanks for the kind words - glad we could get it sorted in the end.

Dave Cardwell replied on September 14, 2009 10:07 to the problem "It's not working - Please help!!" in 0800Buster:

I haven’t been able to reproduce this error - could you give me an example of a number you’re trying to call please?

A comment on the question "0800 Buster help me please!!!!" in 0800Buster:

It happens to the best of us! Glad to hear it’s working now :) – Dave Cardwell, on September 09, 2009 14:38

Dave Cardwell marked one of Stephen's replies in 0800Buster as useful. Stephen replied to the question "0800 Buster help me please!!!!".

Dave Cardwell replied on September 09, 2009 14:27 to the question "0800 Buster help me please!!!!" in 0800Buster:

Hello, Stephen. If I call that number directly from a BT landline I get the ”This number has not been recognised” message, so it looks like this isn’t an 0800Buster problem.

Dave Cardwell set one of Dave Cardwell's replies as an official response to "0800 Buster help me please!!!!" in 0800Buster