David's Profile

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David replied on October 06, 2008 02:45 to the discussion "Why won't IKEA listen to service complaints rather than telling customers to bug off?" in IKEA:

IKEA is a very unprofessional business. Their customer service treats you like dirt when you try to exchange stuff that malfunction during assembly due to an obvious IKEA factory defect. First and last time we will ever go there again. Why be humiliated and allow yourself to accept such treatment by customer service when it's obvious they just don't care? Go to Walmart, Kmart or Target for cheap furniture. At least they accept defective returns graciously.