David Mounsey's dashboard

David Mounsey replied on June 29, 2009 01:36 to the problem "Installation failed" in Xumii:

Could you please start by checking that the Date and Time on your handset are set correctly.

David Mounsey replied on February 10, 2009 21:09 to the problem "Can't download new version 1.17.15 on my LG CU400." in Xumii:

Did you download the Xumii client from our website main website or from one of our other distribution points like Getjar or Phoload..

Can you also tell us which phone company / carrier you are with.

David Mounsey started following the question "Xumii in Spanish?" in Xumii.

David Mounsey replied on September 15, 2008 21:00 to the question "Sign-in keeps timing out." in Xumii:

Ben, Leo
Our engineering team is looking into this issue.
It appears to be related to your carrier or distance (number of hops) to our servers. As you can appreciate comms related issues of this type can be difficult to replicate in a 'lab' environment. Rest assured however that we are making improvements in the robustness of the communications of the application to our servers in this area.
Please bear with us.

David Mounsey replied on September 03, 2008 01:39 to the problem "Gtalk continuously showing online status?" in Xumii:

In our testing we have not been able to reproduce this issue using the "Launch Google Talk Gadget" link from the GTalk website http://www.google.com/talk/

If this is still an issue for you we would welcome any additional details you may be able to provide.

David Mounsey replied on August 26, 2008 22:43 to the problem "Gtalk continuously showing online status?" in Xumii:

Thanks for your feedback.
There are several IM clients available for use with GTalk. Which one were you using?

We have tested your scenario, setting invisible status, using the latest Google Talk Web gadget and could not reproduce the error message. Any additional information you can provide will be gr8.

Again, thanks for your feedback and input.

Xumii Technical Support.