David Shoemaker's dashboard

David Shoemaker replied on November 18, 2009 19:48 to the question "There is no reset password functionality." in Boomplex:

Hey Shabda,

Christian is resetting your password and sending you an email right now. Sorry about that! We will be working on a password reset feature for the login page ASAP.

Thanks for checking out ShopTalk. Let us know if there's anything else we can do for you.

David

David Shoemaker replied on October 31, 2009 18:17 to the idea "permalink" in Boomplex:

Hey Tyler,

Thanks for the suggestion. We'll work on that for our next release. It should be as simple as adding an anchor to the URL, like: http://yourcompany.shoptalkapp.com/#r...

Thanks for checking out ShopTalk,
David

David Shoemaker marked one of Matteo Alessani's replies in Feedmyapp as useful. Matteo Alessani replied to the problem "App "David Shoemaker" should have its name changed to "ShopTalk"".

David Shoemaker reported a problem in Feedmyapp on October 28, 2009 18:54:

App "David Shoemaker" should have its name changed to "ShopTalk"

The site name for http://shoptalkapp.com is "ShopTalk", not "David Shoemaker". Please correct this. Thanks!

David Shoemaker replied on October 21, 2009 15:57 to the idea "Audio Notifications" in Boomplex:

We couldn't agree more! We are working on that right now, actually. For now, there is an audible alert for "direct messages". Direct messages are messages that contain your name. Tab-completion for chatters' names makes it easier to send direct messages. Try it out!

We experience the same problem you do, though, when the browser is in the background. If there are no direct messages to you, you never know when a conversation is taking place. Another user suggested here on Get Satisfaction that we put the number of missed messages in the window title, like gmail does. We've also had requests for light weight desktop applications that wrap ShopTalk and provide better notifications. We haven't decided exactly what we're going to pursue yet, but this one is high on our list. Thanks for the suggestion.

David Shoemaker replied on October 21, 2009 15:51 to the idea "Team Status Messages" in Boomplex:

Thanks for the detailed description. We'll definitely take that kind of usage pattern into account when we're working on the whole presence/status system. I'm sure a lot of companies have similar etiquette.

Hopefully we'll get to work on these features soon!

David Shoemaker replied on October 21, 2009 01:22 to the idea "Team Status Messages" in Boomplex:

Hey cleverdevil,

That is a great idea. One direction we were considering going would be to always list all users in the "Who's in the room" list, whether they're connected or not. The disconnected and idle people would show up at the bottom of the list with their names in italics.

Another thing we've considered is displaying status messages, like the ones you're talking about, right in that list, under each name.

Would something like that meet the needs of your team?

ShootQ looks really cool. It's good to see other startups out there building great products with Python. We'll definitely be at PyCon 2009, hopefully giving a talk or two about diesel.

David Shoemaker replied on September 24, 2009 22:54 to the idea "Display unread message count in window title" in Boomplex:

Yeah, that does seem to work well for gmail. We do flash the title if you receive a direct message (a message containing your name) while ShopTalk isn't in focus. The flashing is kind of annoying, though. I think your suggestion of a static count would be better.

Do you happen to know a reliable way to detect window/tab focus in javascript? All of my attempts have led to solutions that are right ~90% of the time.

David Shoemaker replied on September 24, 2009 22:50 to the problem "pressing down arrow irreversibly erases input box" in Boomplex:

Thank you very much, sir. I'll let you know when this is fixed (should be very soon).

David Shoemaker replied on September 24, 2009 22:41 to the problem "pressing down arrow irreversibly erases input box" in Boomplex:

Well, that certainly isn't right! I'll take at look at our "readline in javascript" code. Would you be so gracious as to mention what browser and OS you're using?

Thanks.

David Shoemaker replied on September 24, 2009 22:40 to the idea "Display unread message count in window title" in Boomplex:

Thanks for the suggestion, Peter. Notifications are something that we'd really like to solve. Unfortunately the browsers don't really give us many options. We're exploring other solutions, like small native notification apps.

Putting the unread message count in the title bar is a good idea, though. We'll try to work that into next release.

Thanks.

David Shoemaker replied on September 24, 2009 22:38 to the problem "Mismatched colors" in Boomplex:

Yep, that's what I meant. Thanks for trying that out. That's odd that the DOM Inspector doesn't show either of those images, because both of those elements should definitely have background images. I'll let you know when I get to the bottom of this one.

David Shoemaker replied on September 23, 2009 22:46 to the problem "Mismatched colors" in Boomplex:

Thanks, Robert. I'll look into that. It must be a png gamma issue. Odd that I'm not seeing it in any of my browsers. Can you try a shift+refresh to see if maybe the background image for the user list portion didn't load?

Thanks,
David

David Shoemaker replied on September 08, 2009 18:17 to the question "How does ST perform so awesomely?" in Boomplex:

We're hoping to release some of our components as open source in the coming months. The goal would be to make using long polling on web sites much more straightforward so more sites can behave and perform like ShopTalk. Stay tuned!

David Shoemaker replied on September 08, 2009 18:15 to the question "Suggestion: invite feature" in Boomplex:

Thanks for all the Opera status reports. That will definitely be a help if we decide to officially support Opera. Right now we're focusing on improving the experience in the browsers we already support (IE 7/8, FF 3, and Safari 3/4). We'll keep you posted if Opera support is ever added.

Thanks!

David Shoemaker replied on September 05, 2009 19:58 to the question "Problem with login on FireFox/PC (only) ?" in Boomplex:

Hey Richard,

I've been unable to reproduce this bug in FF, and I had a question for you. I noticed another account registered called "puebloserves2.shoptalkapp.com". Is it possible you were trying to login to that account?

Thanks for any details you can give us about this issue.

A comment on the question "Suggestion: invite feature" in Boomplex:

Hey Richard,

It certainly shouldn't be possible for a new user to belong to no groups. As you suggest, all new users are automatically added to the Everyone group (and by extension to the Lobby). If your new user was not added to the group, that's a bug! We'll look into it right away.

Our set of supported browsers is IE 7/8, FF 3.x, and Safari 3/4, and we test everything on those browsers. I'm not entirely shocked that some features don't work in Opera. Have you had the same problem in any of the supported browsers? – David Shoemaker, on September 05, 2009 19:54

David Shoemaker set one of Jamie Turner's replies as an official response to "Suggestion: invite feature" in Boomplex

David Shoemaker replied on September 04, 2009 00:17 to the question "Suggestion: invite feature" in Boomplex:

Hey Richard,
You're absolutely right and we agree 100%! We've actually developed that feature in the form of a little "send invitations" box that will sit down by the "User Guide" and "Give Feedback" links. We will be ready to release it early next week so you can try it out.

Until then, you can use the Administration tab to add people to your account, and they will receive invitation emails.

Thanks for the feedback.

ps - I apologize for the brief outage in ShopTalk a few minutes ago. We're back online now!

David Shoemaker replied on August 25, 2009 22:46 to the question "Search" in Boomplex:

Hey Johny,
Thanks for the feedback. The search function only searches for ShopTalkers in your account, not across all accounts. That's why Christian isn't coming up as a search result. You are absolutely right, though, that we should display a "no results" sign in the list. We'll get that done ASAP.

And thank you for coining the term "ShopTalkers". :)