davidcelis's dashboard

davidcelis replied on July 13, 2009 17:56 to the problem "Avatar cache issue?" in atebits:

Agreed, DopePriest. If it's the developer's choice that Tweetie ignore large or slightly non-square avatars, then maybe you could allow an option in some sort of advanced preferences pane so that we, the users, can change this?

davidcelis replied on July 10, 2009 13:45 to the problem "Avatars not showing up! Can't pay until they do." in atebits:

May I present exhibit A:

http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...
http://getsatisfaction.com/atebits/to...

So, clearly a widespread issue for Tweetie users. Lots of people having this problem.

In http://getsatisfaction.com/atebits/to... and http://getsatisfaction.com/atebits/to... atebits has responded saying that this is "not a problem."

I disagree, as other mac and iPhone twitter clients I've used don't have this problem. I am fine with Tweetie having a 72 hour cache icon for speed and such. But at least include a button so we can reset this cache ourselves. And instead of displaying an empty gray square, how about leaving the old icon there so it's less frustrating?

Of course, it an image is deemed "weird" in any way, such as not being perfectly square, or being too big, Tweetie will simply never display it. One of my friends has an icon that is 445x407 pixels. Other clients show her icon fine, so why has Tweetie forsaken her?

I've emailed atebits multiple times asking about this. If other clients can show all of the icons, there isn't really a reason Tweetie shouldn't be able to. However, I've never received a response from any atebits rep. I understand they probably get a lot of emails, but skipping multiple bug reports asking for a response is just bad customer service IMO.

davidcelis started following the problem "New Twitter profile picture missing in Tweetie (Mac and iPhone)!" in atebits.

davidcelis started following the problem "missing avatars on Tweetie for Mac" in atebits.

davidcelis started following the problem "new profile photo didn't take" in atebits.

davidcelis replied on July 10, 2009 13:28 to the problem "User Icons sometimes not appearing" in atebits:

Dunno, Barker. That may have been why they didn't respond to the first email. But I have sent several emails since then asking simply for a response and acknowledgement of the problem. I doubt my emails were even read.

davidcelis started following the problem "Profile pic problem" in atebits.

davidcelis replied on July 10, 2009 13:24 to the problem "Problems seeing some twitter profile icons in the main window" in atebits:

This is interesting. I've been having this avatar problem for a long, long time (on both the iPhone and the desktop client) but I hadn't noticed that clicking the blank space brings up the picture.

davidcelis started following the problem "Problems seeing some twitter profile icons in the main window" in atebits.

davidcelis started following the problem "Icons are not displayed" in atebits.

davidcelis started following the question "Missing Avatars on Tweetie" in atebits.

davidcelis replied on July 10, 2009 13:13 to the problem "Avatar cache issue?" in atebits:

Reinstalling the app works for some users, but I have at least one or more followers whose avatars just won't show up no matter what I do. Yet they show up on other twitter clients and, of course, on the web. I don't know if it's the file format (shouldn't be) or the size (again shouldn't be) that Tweetie can't handle, but if it's either, it should be such an easy fix.

davidcelis started following the problem "Avatars not showing up! Can't pay until they do." in atebits.

A comment on the problem "Avatar cache issue?" in atebits:

Or not refreshing at all – davidcelis, on June 22, 2009 00:24

davidcelis marked one of smrubenstein's replies in atebits as useful. smrubenstein replied to the idea "Push Notification". davidcelis and 12 other people think it's one of the best replies.

davidcelis started following the idea "tweetie for iphone icon lines" in atebits.

A comment on the problem "Iphone problems since 6/13" in atebits:

Aside from the sparse tweets that have little or nothing to do with Tweetie, the developers really don't put much information out there for their users. – davidcelis, on June 19, 2009 12:00

davidcelis replied on June 19, 2009 11:58 to the problem "User Icons sometimes not appearing" in atebits:

Emailed atebits over half a week ago. As expected, no response.

I like the client and everything, but this "customer support" is pushing me to change both my desktop and iPhone client. Guess I'll be switching to Twittelator.

davidcelis replied on June 15, 2009 11:51 to the problem "Avatar cache issue?" in atebits:

macTijn, while that sheds light on the situation, I doubt it makes any of us feel better about it. Probably just more frustrated. That is a post from late March. Why are we still seeing this problem in Tweetie when many other clients have fixed this? Twitteriffic, TweetDeck, twhirl, and others all display avatar images accurately.

Tweetie for Mac and Tweetie for iPhone are the only clients I've used in which, if a user you're following changes their image, the client switches their avatar to a blank one rather than the new image.

This is getting frustrating, as almost half of the icons in my Tweetie timeline now are blank at a time. As much as I love Tweetie, I'm ready to switch do a different client because this is just getting irritating.

davidcelis started following the problem "Avatar cache issue?" in atebits.