Dean Taylor's dashboard

A comment on the problem "Unable to use near or within query in twitter search" in HootSuite:

Perhaps you could add support for or indicate how to use the geocode parameter which is supported by the Twitter Search API ? – Dean Taylor, on August 02, 2009 22:06

A comment on the problem "HootSuite contact page unusable to report issues" in HootSuite:

I have tested this and can be reproduced in the following browsers on Windows Vista:
* Internet Explorer 8 (8.0.6001.18813)
* Google Chrome (3.0.196.0 and 3.0.196.2)
* Firefox (3.5)
* Firefox (Nightly / Minefield) (3.6a1pre)

I believe the best way of correcting this fault would be to change the HTML code for the IFRAME,

Specifically changing scrolling="no" to scrolling="auto"

Regards,
Dean. – Dean Taylor, on August 02, 2009 14:27

Dean Taylor reported a problem in HootSuite on July 30, 2009 23:23:

HootSuite contact page unusable to report issues

HootSuite contact page unusable to report issues
Page: http://hootsuite.com/contact

When attempting to use the Get Satisfaction embed placed on the page in certain states the embed expands beyond the area but no scroll bars appear making it unusable.

Access to support is not where you want to have issues people.

Dean Taylor reported a problem in HootSuite on July 30, 2009 22:58:

Unable to use near or within query in twitter search

Unable to use near or within query in twitter search

For example this search does not work:
near:"bristol, england" within:10mi (car OR van OR truck OR ford OR vauxhall OR astra OR corsa)

The following message is displayed:
Connection to Twitter failed, please try again later

Dean Taylor shared an idea in Setster on July 23, 2009 20:31:

Add ability to change logo and theme / brand the widget

Add ability to change logo and theme / brand the widget so it is more in keeping with site.

The brand name Setster means nothing to my customers and is perhaps just confusing.

Simply an option to remove the Setster logo may well suite as the widget is already placed in a site with the required branding.

Dean Taylor replied on July 23, 2009 18:44 to the question "UK?!?" in Setster:

There is no support for businesses not located in the US. I am located in the UK and address displayed indicates a US state.

Dean Taylor started following the question "UK?!?" in Setster.

Dean Taylor started following the idea "Ability to add/view/manage follows and followers from dashboard." in HootSuite.

Dean Taylor started following the problem "I hate ow.ly" in HootSuite.

Dean Taylor replied on March 10, 2009 21:00 to the problem "Merge broken for numbers with spaces or international prefix" in Soocial:

Hi,

Wes I am indeed to frustrated - however the UK telephone number system alone is not a simple one. Calling for the display if numbers for different cities to be displayed in deferring numbed groupings.

Ofcom sets out how telephone numbers should be displayed, this is a great resource for that information:
http://en.wikipedia.org/wiki/UK_telep...

However having said that this is a complex task there are 2 key points:
1. It is expected for Soocial to handle this complexities for the user.
2. There is a generic mechanism for the display of UK numbers, this is outlined at the bottom of the Overview section here: http://en.wikipedia.org/wiki/UK_telep...

Regards,
Dean.

Dean Taylor started following the question "Can I sync more than 1 Gmail account?" in Soocial.

Dean Taylor reported a problem in Soocial on March 06, 2009 22:58:

Merge broken for numbers with spaces or international prefix

Phone numbers not merged correctly, phone numbers with spaces or international prefix incorrectly treated as new number.

The following numbers are the same number - but are incorrectly treated as different numbers when merging contacts:
"07799612345"
"(0)7799612345"
"+44 (0) 99612345"
"+44 (0) 99612 345"
"+4499612345"
"+4499612 345"
"0779 9612 345"

The majority of my duplicate seem to have this issue.

Dean Taylor replied on March 02, 2009 15:37 to the problem "Status: Unable to contact server (Error 309)" in Spotify:

I see both error 301 (Moved Permanently?) and error 309

Dean Taylor started following the problem "Status: Unable to contact server (Error 309)" in Spotify.