Delece Jones's dashboard

Did your 930 come with an SD card?

My initial excitement with my Tom Tom GO 930 purchase has now faded. I have had three technical issues since I bought it, the most recent resulting in me needing to send my unit back to the company, with the shipping costs being paid by me. A week or so later I received a different and refurbished unit back (not a new unit) with the same problem.
Their solution of course is to send it back again. I have been on the phone with them at least 10 times at this point and when I tell you the magic is gone, it is long gone. I will keep you posted on what happens when I get this next unit (hopefully NEW) back.

I have had the same problem! My map was 4 quarters out of date and they refuse to honor it. My question to them was why would you want a new customer's experience to begin with a unit that has obviously been on the shelves for awhile with a map that is so out of date. Their solution of course is to buy the latest map. I told them I just spent $400 on a new unit why should I have to pay another $60 to update it? The bottom line is that Tom Tom does not value it's customers.