Dell-Chris_B's dashboard

Dell-Chris_B replied on March 09, 2009 13:58 to the question "Dell Inspiron 1501 Screen is veryy extremely dark" in Dell:

krissy:

Try holding down the FN + Up Arrow keys. It sounds as if your daughter may have lowered the brightness of the screen by accident.

Let me know if that works.

Dell-Chris_B replied on February 26, 2009 14:39 to the question "Why wont my e1505 find its display device?!?!?1?" in Dell:

Glad I could be of assistance. =)

Dell-Chris_B replied on February 24, 2009 14:34 to the question "Inspiron 1720 Battery reaching end of usable life" in Dell:

Adele:

It will be on the battery itself. Remove the battery from the system in order to check the gauge.

More information on the following link:

http://support.dell.com/support/edocs...

Dell-Chris_B replied on February 23, 2009 16:59 to the question "Why wont my e1505 find its display device?!?!?1?" in Dell:

zoomzoomnucka:

Did you reinstall the driver and software in the following order?

Dell Install Order
http://bit.ly/1aDhxh

I would suggest reinstalling the chipset driver and notebook system software, first. Then reinstall the drivers for your graphics card.

Dell-Chris_B replied on February 23, 2009 16:53 to the question "Inspiron 1720 Battery reaching end of usable life" in Dell:

Adele:

It sounds as if you may be at the end of it's life.

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge level lights. Each light represents approximately 20 percent of the total battery charge. For example, if four of the lights are on, the battery has 80 percent of its charge remaining. If no lights appear, the battery has no charge.

Regards,

Dell-Chris_B replied on February 09, 2009 13:38 to the praise "Ordering/Buying Dell Mini 9 PC" in Dell:

Kyle:

Thanks for the positive feedback and I'm glad you are enjoying the Dell Mini =)

Dell-Chris_B replied on February 09, 2009 13:27 to the question "Got the wrong Configuration and will not credit me for 20 days." in Dell:

JohnR:

The expectation of 2 weeks for the credit to post is given as a worst case scenario, they tend to move much quicker than that.

And in your situation, the system has been received and it appears as if the credit was posted back to the original form of payment on 2/8/08.

I hope this helps.

Dell-Chris_B replied on February 06, 2009 18:00 to the problem "Dell Price Change" in Dell:

Marley:

If the TV hasn't shipped yet, contact Dell and cancel the order. Then re-order the TV with the discounted price, if that makes sense.

Let me know if you have any additional questions.

Dell-Chris_B replied on February 06, 2009 17:51 to the problem "NO Key Code with Software..." in Dell:

Betsy:

Have you tried contacting Webroot directly? Submit a request for a replacement via the following link:

http://www.webroot.com/updates/redown...

Dell-Chris_B replied on February 06, 2009 17:43 to the question "65W or 90W replacement adaptor for E1505" in Dell:

giz:

Yes, the 90watt adapter will work as well.

Dell-Chris_B replied on January 29, 2009 19:35 to the question "GREAT CUSTOMER SERVICES.... (Not!?!)" in Dell:

Lee:

You can contacted Dell Extended Services directly by calling them at 1-877-585-7477 (Mon. - Fri. 8am - 10pm, Sat. 10am - 8pm, Sun. 10am - 6pm EST)

I hope this helps.

Dell-Chris_B replied on January 23, 2009 14:23 to the problem "Dell's return policy is horrible" in Dell:

dpavone:

I'm sorry to hear that you are having problems with Dell Customer Service.

If you can send me your Order Number and/or RMA Number in email, I'll be more than willing to take a look at the issue internally.

christopher_byrd ( at ) dell.com

Regards,

Dell-Chris_B replied on January 21, 2009 16:01 to the question "DELL TV DEAD?" in Dell:

John:

Without an active service contract, we would not be able to offer any sort of repair or service.

I can verify status if you would like, please send me the order number information as requested above, to my email address.

Regards,

Dell-Chris_B replied on January 06, 2009 15:59 to the question "Dell warranty - Replacement" in Dell:

Hello delluser:

Refer to the following link for Dell Service Contract Information:

http://www.dell.com/content/topics/gl...

If you have issues with your Dell laptop, contact support for repair. Repair and/or replacement parts will be provided to resolve any issue you are seeing.

If your issue is one in which it has been determined an exchange is necessary, a replacement system will be provided of like or better hardware, depending on stock on hand.

I hope this helps.

Dell-Chris_B replied on January 06, 2009 15:16 to the question "Dell Webcam Not Functioning I Need Major Help!! (At Wits End)" in Dell:

Manatee/James:

Try reinstalling the Dell Webcam Manager software first.

Go to Support.Dell.Com:

http://support.dell.com/

Click on Drivers and Downloads, enter your service tag for a list of software for your computer. Download and reinstall the Creative Labs - Dell Webcam Manager.

Let me know the results.

Dell-Chris_B replied on January 06, 2009 14:43 to the question "How to use webcam feature" in Dell:

Ardith:

Use the Dell Webcam Manager for your camera.

I believe it's under Start --> Programs --> Dell Webcam Manager.

Let me know if that helps.

Dell-Chris_B replied on December 23, 2008 12:16 to the question "Inspiron E1505 back to factory" in Dell:

Hello dragonfly2184 !

Before you restore, make sure you have backed up any important files from your computer. Once the system restore is complete, all prior data on the system will no longer be available.

Once you are ready, refer to the following link for instructions.

Restoring Your Computer ́s Software to the Factory Settings

Good Luck!

Dell-Chris_B replied on December 16, 2008 15:08 to the question "DELL TV DEAD?" in Dell:

John:

Do you have a Dell Order number for these monitor and TV? Let's first see what warranty is left on the product.

Please send the information to me in email to Christopher_Byrd (at) dell dot com.

Thanks!

Dell-Chris_B replied on December 01, 2008 14:49 to the question "Lost my Keyboard Keys" in Dell:

MrParsifal:

Dell does not sell individual keys for any of our laptops, however if you are able to find one, you can refer to the following link in replacing a single key:

http://www.laptoprepair101.com/laptop...

If you are looking for a complete keyboard replacement kit, contact Dell directly for part number and pricing. Refer to the following link for Germany Support:

http://support.euro.dell.com/support/...

Good Luck!

Dell-Chris_B replied on August 17, 2008 22:49 to the question "Poorly designed Dell Studio 15" in Dell:

digiguru:

I'm the Dell Digital Life Liaison and would love to touch base with you in order to get more information on your order. If the product doesn't suit your needs and/or if there is some discrepancy in regards to how the order is advertised, I'd love to hear from you.

Send me an email at christopher_byrd (@) dell dot com to include your Dell Order Number and/or Service Tag and I'll be happy to work with you. =)

Regards,