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DELL-Chris_M replied on January 23, 2009 15:05 to the question "Graphics card" in Dell:
The customers on the Desktop- Video Forum board can help you pick a video card.
http://en.community.dell.com/forums/3...
DELL-Chris M-
DELL-Chris_M replied on January 23, 2009 15:04 to the question "graphic card" in Dell:
Sam,
The customers on the Desktop- Video Forum board can help you pick a video card.
http://en.community.dell.com/forums/3...
DELL-Chris M -
DELL-Chris_M replied on January 14, 2009 20:34 to the problem "XPS 420 a Lemon, as is Dell's Customer Service!" in Dell:
I would like to investigate this. Please join the Dell Communities so you can send me a private message. Once joined and signed into the forum -
* Under any of my post, click Contact
* Click Start a conversation with DELL-Chris M
* Include a short request in the Subject line
* I need the following -
Name:
Email Address:
Shipping address:
Phone number:
Service tag number:
Reason: XPS 420 history
http://en.community.dell.com/forums/3... -
DELL-Chris_M replied on January 13, 2009 15:04 to the question "Stop powering down at night" in Dell:
Reboot and press F2 to go into the System Setup. Go to Power Management options and make sure all are set to S3 STR, Disabled, Off, and 0. Save the changes and boot into windows.
* Open the Device Manager (Press the Windows key and the Pause-Break key, Click the Hardware tab and the Device Manager button)
* Open Network Adapters
* Right click each one, one at a time
* Go to Properties
* If you see a Power Management tab, click it
* Remove all checks
* Click OK
* Close the Device Manager
* Restart the PC -
DELL-Chris_M replied on December 21, 2008 20:42 to the question "No sound?" in Dell:
Please post your sound issue on the Desktop- Audio board so we can assist you:
http://en.community.dell.com/forums/3...
DELL-Chris M -
DELL-Chris_M replied on December 13, 2008 01:54 to the question "I'm not satisfy with the equipment; How can I return it?" in Dell:
You have 21 days from the invoice date to return any Dell puchase. Contact Customer Service, 1-800-624-9897.
http://support.dell.com/support/topic...
DELL-Chris M -
DELL-Chris_M replied on December 03, 2008 16:57 to the problem "Lemonade, please....help me. I bought an XPS 630i....." in Dell:
Forget the System Restore. Have you considered loading the operating system clean? That is what I did with my XPS 630. -
DELL-Chris_M replied on December 03, 2008 13:21 to the problem "Lemonade, please....help me. I bought an XPS 630i....." in Dell:
Hello,
My name is Christopher (DELL-Chris_M), and I work with Dell's Online Community Outreach program in our corporate headquarters here in Round Rock, Texas. My job is to work as a Liaison between Dell and outside internet communities in issues dealing with Desktop computers. Please check this site for help with this issue.
* What is the technical problem?
* List all the software and/or hardware changes made to the system BEFORE this issue arose. List all the troubleshooting steps you have taken.
DELL-Chris M -
DELL-Chris_M replied on November 27, 2008 14:19 to the question "Price of Desktop?" in Dell:
Hmm, that question is pretty vague. Prices on all Dell computers will change from day to day. -
DELL-Chris_M replied on November 25, 2008 14:14 to the question "Make your product more cheper." in Dell:
-
DELL-Chris_M replied on November 10, 2008 05:21 to the idea "DELL Support like Fort Knox" in Dell:
Hello,
My name is Christopher (DELL-Chris M), and I work with Dell's Online Community Outreach program in our corporate headquarters here in Round Rock, Texas. My job is to work as a Liaison between Dell and outside internet communities in issues dealing with Desktop computers.
We have forum board dedicated to monitors. Please go there and post the monitor issues. One of the users or us will respond to your post. the link to the monitor board is below:
http://en.community.dell.com/forums/3...
DELL-Chris M -
DELL-Chris_M replied on October 28, 2008 14:03 to the question "How do i get a copy of vista 64 with my new dell?" in Dell:
Hello,
My name is Christopher (DELL-Chris_M), and I work with Dell's Online Community Outreach program in our corporate headquarters here in Round Rock, Texas. My job is to work as a Liaison between Dell and outside internet communities in issues dealing with Desktop computers. Please check this site for help with this issue. Read message 25 of this thread:
http://www.dellcommunity.com/supportf...
DELL-Chris_M -
DELL-Chris_M replied to "How do i get a copy of vista 64 with my new dell?", but it was removed. see the change log
-
DELL-Chris_M replied on October 07, 2008 14:06 to the question "630i PCI x16 only has 8 lanes? My GX2 is crippled!" in Dell:
I used 3DMark06. It seems like the latest generation of nvidia cards really wants to make use of all it can get. The older generations, not so much. I would bench the XPS 630 and compare the results to other PCs to see where it stands before returning it. -
DELL-Chris_M replied on October 07, 2008 13:44 to the question "630i PCI x16 only has 8 lanes? My GX2 is crippled!" in Dell:
That is the only option. Have you benchmarked that card in the XPS 630? In my testing, the 8800s and 9800s on the XPS 630 score just as well as other PCs that have 16 PCI Express lanes. I do not believe those video cards even use 8 PCI Express lanes. The only video card I have tested that is hampered by the XPS 630 is the GTX 280. -
DELL-Chris_M replied on October 07, 2008 13:16 to the question "630i PCI x16 only has 8 lanes? My GX2 is crippled!" in Dell:
The XPS 630 only has the one motherboard. You would have to return the XPS 630 and purchase the XPS 420 or XPS 730 to get 16 PCI Express lanes per PCI Express x16 slot. By the way, we did post in the Owner's Manual that the slots only used 8 PCI Express lanes:
http://support.dell.com/support/edocs....
htm#wp1104354
DELL-Chris_M -
DELL-Chris_M replied on October 06, 2008 12:13 to the question "630i now comes with Vista 64 bit, but Dell won't support it." in Dell:
The addition of the 64bit operating system choice on the XPS 630 is a recent change. Our policies will have to be re-visited. As you know, we are already discussing this here:
http://www.dellcommunity.com/supportf...
DELL-Chris M
Dell Community Desktop Liaison -
DELL-Chris_M replied on September 05, 2008 17:08 to the problem "Eligible for return but Dell won't arrange the return." in Dell:
Hello,
My name is Christopher (DELL-Chris_M), and I work with Dell's Online Community Outreach program in our corporate headquarters here in Round Rock, Texas. My job is to work as a Liaison between Dell and outside internet communities in issues dealing with Desktop computers. Please check this site for help with this issue.
My advice is to use the Canadian Unresolved Issues Form:
http://support.dell.com/support/topic...
DELL-Chris_M -
DELL-Chris_M replied on September 05, 2008 04:46 to the question "called dell said i could have a refund called back and now they are saying I cannnot" in Dell:
System exchanges are only done after we send 3 or more parts out to fix the issue. We do not do returns for credit. -
DELL-Chris_M replied on September 05, 2008 04:32 to the question "called dell said i could have a refund called back and now they are saying I cannnot" in Dell:
Hello,
My name is Christopher (DELL-Chris_M), and I work with Dell's Online Community Outreach program in our corporate headquarters here in Round Rock, Texas. My job is to work as a Liaison between Dell and outside internet communities in issues dealing with Desktop computers.
Did you ask for the refund inside the initial 21 days from the invoice date? if not, we cannot do a refund. Outside of 21 days, your warranty would cover any hardware that needed to be replaced.
DELL-Chris_M
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